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Isle of Mull Hotel & Spa

TravelocityUS$110*
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05/06/2017 06/06/2017
1 room 2 adults 0 children
US$133*
US$110*
US$133*
US$110*
US$133*
US$110*
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Isle of Mull Hotel & Spa
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1,357 Reviews from our TripAdvisor Community

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Showing 1,318: English reviews
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York, United Kingdom
Reviewed 2 days ago NEW

Spent six nights here as part of a group, booked through a travel agent. The hotel caters mainly for tour groups. The hotel is situated near the ferry terminal and is in nice grounds, with a path to the seashore. The hotel is built on several levels with many stairs; there was no porter available when we arrived so we...

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Helpful?
Thank Joncer
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello and thank you for posting your review, and I am pleased to see that you enjoyed much of your stay, and whilst difficult through this medium, I would like to comment on some points. The hotel does take tours, but it is a not the largest part of our business. Porterage was booked for your group, but some of...

Hungerford, United Kingdom
Reviewed 6 days ago NEW

5 days and nights of almost unparalleled good weather may have helped but our stay at The Isle of Mull hotel could not have been more enjoyable. From the front of House attention we received to the two powerhouses [Gaby and Rema] looking after us in the dining room, plus the unseen staff keeping our room spotless, we had a...

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Helpful?
Thank hunger4d
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello and many thanks. its great to read such a positive review, which is really everything we aim for with all our guests. Yes indeed Gaby and Rema are a credit to us and your comments have been mentioned at todays meeting. Thanks again and I hope many more of our guests will post positive reviews going forward best regards

New York City, New York
Reviewed 1 week ago via mobile

The hotel had a mix up with the third party booking site and my reservation was cancelled after booking five weeks in advance. I was not notified until a week before my trip (obviously leaving me with no options to stay on Mull). I then called up the hotel and they basically said it is what it is and it...

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Helpful?
Thank Monty3018
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

we apologise this happened, this was an error by your 3rd party booker, and we at the hotel did all we could to try and assist them when they overbooked- I can only apologise again that their error caused issue for you and that you were dissatisfied with us when we tried out best to assist you in every way...

Ipswich, United Kingdom
Reviewed 1 week ago

I stayed one night at the hotel. I had a very cosy single room with wonderful views across the sea and the mountains. The lounge also had similar views. The hotel had its own swimming pool and spar which was free for guests to use. I particularly liked the out door hot tub with the same wonderful views. I did...

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Helpful?
Thank ann w
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello and thanks for posting your review, so pleased you enjoyed your stay and I am confident your remarks will assist readers considering a visit to us, trust you will return soon regards

Reviewed 1 week ago via mobile

Comfortable, but dated hotel, needs maintenance, staff excellent and friendly. Spa and swimming pool great, fab outdoor hot tub with views over the harbour fabulous, best massage I've had in years! Not enough variety for breakfast, but evening meal choice varied, well cooked and very tasty, talented chefs.

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Helpful?
Thank Kim R
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

hello and thanks for your feedback which is welcome and used in our daily meetings to assist us to improve or change anything where we can. Apologies if you were disappointed with the breakfast choice, this is a rare comment as we have a large selection of both hot and cold dishes on our menu so I am not sure...

London, United Kingdom
Reviewed 1 week ago

This is our second stay in the isle of mull. We've had a few issues with our booking this time but it was rectified. Really this should not happen. This isn't a cheap place. It is in a very quiet location which is ideal as it's in a peaceful surrounding. The whole place could do with refurbishing. The bedroom doors...

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Helpful?
Thank vivcarter2013
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

hello and thanks for your feedback, apologies if you had any issue with booking but I can see this was sorted, sometimes mistakes happen and we can only apologise and try and put into effect something to avoid this happening again, The instructions for the door locks are on the letter given out at reception on check in, so we...

London, United Kingdom
Reviewed 1 week ago via mobile

After having stayed here several times all I can say it was another fantastic stay! First time reviewing on trip advisor but had to do this as you all do such a fantastic job. And people need to know how great they are! Good job and we look forward to returning next year hopefully

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Helpful?
Thank Wolfs52
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

many thanks for your comments, so pleased you took the time to review your great experience, this not only helps us to know we got it right, but for other readers to see when considering a visit, See you next year regards

Reviewed 1 week ago

Arrived on 6 oclock ferry 500 yds u are there great start it was the music festival on mull , so the hotel was busy took a little longer to book in than normal. Webooked our dinner for 7.45 well what a beautifll 6 course taster menu nothing to fault was excellent , up next morning breakfast fantastic also may...

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Helpful?
Thank alex r
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

thanks for your review and taking the time to give the feedback. Your comments have been shared with the team at the meeting. See you again soon we trust

Scotland
Reviewed 1 week ago via mobile

We stayed here for two nights the bank holiday May weekend. Our room was ok but the main areas of the hotel are in need of an upgrade. This is definitely not a 4 star hotel. There was quite a walk from our room to the restaurant, lobby etc which was fine for us, but anyone with mobility issues should...

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Helpful?
Thank Travelbugged1985
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

hello and thanks for your feedback, all feedback is welcome and used in our meetings to consider how we can make improvements to changes to our service and standards. Being the largest hotel on the island we do welcome groups and I can only apologise if this was not to your liking. It is of course easy to book a...

Inverness, United Kingdom
Reviewed 2 weeks ago

5 of us had the most happy stay in this hotel and could not fault anything. The staff were excellent and so helpful. The food delicious both breakfast and dinner. The position of the hotel make it perfect for touring Mull. The views from our bedrooms and the dining room are fabulous. We were all very sad to leave and...

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Helpful?
Thank mindal3125
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

hello and thanks for taking the time to post your review, we really aim to get your comments from all our customers and its a great feeling to be told when we get it right. Roll on 2018 and your next visit regards

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Sitting on the crescent of Craignure Bay with gardens that stretch to the water's edge, spectacular views across to the mainland can be enjoyed from every room or close by there are views of castles, beaches and the abundant sea life. ... more   less 

Additional Information about Isle of Mull Hotel & Spa

Address: Criagnure, Craignure PA65 6BB, Scotland
Region: United Kingdom > Scotland > The Hebrides > Isle of Mull > Craignure
Price Range: RM540 - RM808 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Isle of Mull Hotel & Spa 3*
Number of rooms: 86
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Also Known As:
Isle Of Mull Hotel And Spa
Isle Of Mull Hotel Craignure
Hotel Isle Mull
Isle Mull Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Isle of Mull Hotel & Spa staff and other travellers.
8 questions
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Questions? Get answers from Isle of Mull Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room with a view.”
790annw, 19 May 2017 | Read review
“Ask for a sea view. It's extra but it's worth it.”
vivcarter2013, 17 May 2017 | Read review
“We were ground floor would have been better up on next floor”
487alexr, 16 May 2017 | Read review
“Try to be on ground floor”
buckfast39, 10 May 2017 | Read review
“If you have mobility problems chose room level with restaurant and reception”
mymu2016, 8 May 2017 | Read review
5 of 5
Travelocity
US$110* /night
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Hotwire.comUS$110
HotelQuicklyUS$133
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Prices are for 1 room, 2 adults
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