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Just got back from our short 4 night break with highland heritage. Food was really nice with the right proportions.Rooms clean and comfortable we were on the ground floor next to entertainment mmm good if you dont mind the music but not good if you...More
Here is an honest review, of our short break, spent at the royal hotel as part of a highland heritage four night stay.
Things started great with a punctual pick up, from preston bus station.
our luggage was loaded onto the feeder coach by the...More
Have just returned from 8 day best of Scotland tour with Highland Heritage, the coach we travelled in was clean, comfortable and tidy but no toilet on board, however regular comfort stops during tours. The driver (Darren), was amusing, friendly and knowledgeable with his tour...More
Just got home from a five day tour with Highland Heritage. The drawn out but comfortable journey was what we expected. However the hotel was a great disappointment. Superficially the staff seemed friendly and helpful but the regime was run on military precision with no...More
Just got back from a true Scottish Holiday. Hotel spotless, staff were excellent, hardworking and very pleasant all the time engaging with the residents. Very keen prices so, as has been said by others, you aren't getting the Beverley Hills Hilton! Food was plentiful and...More
My partener and I were unfortunate enough to be placed in room 57 at the Royal Hotel at Tyndrum, having read the remarks of passed visitors complaints about noisy cielings seem to be regular since 2014 for rooms 55 to 59. The response to me from the hotel was that you cannot be held responsible for the activities of guests who have trouble sleeping. I beg to differ.
The actions of the people above our heads were to walk backwards and forwards across their room for an hour after we went to bed and they started again an hour before we would have liked have got up. Even when we intended getting up at 6'o' clock the day of departure. Goodness knows the reason for this activity, but considering the number of complaints you must have recieved I would say it was down to the hotel management to rectify the problem with the floor or close the offending rooms.
For the sake of other unaware guests, I do not intend letting this matter drop without a solution, our five day break was ruined by four nights in room 57. I would like to know what you intend doing about the problems with these rooms?
23 July 2015|
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Response from Brenda T | Reviewed this property |
We were in room 24 on the 'half floor' and the noise from above and either side of our room was terrible. The people who were actually in the adjoining rooms also complained of the noise. So this is definatley not restricted... More
We were in room 24 on the 'half floor' and the noise from above and either side of our room was terrible. The people who were actually in the adjoining rooms also complained of the noise. So this is definatley not restricted to rooms 55 to 59. Hope you find this helpful.