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Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

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Hampton Inn Memphis-Walnut Grove\/Baptist Hospital East
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512 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Memphis-Walnut Grove/Baptist Hospital East
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Showing 509: English reviews
Greenville, South Carolina
Reviewed 4 weeks ago

Noisy, not clean, breakfast not good, practically non existent, and staff wasn't friendly. Not your usual Hampton Inn experience. Won't return to this one. Worn carpet. Was never greeted by any staff. Hard to get to. Bad location.

Review collected in partnership with Hampton
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Helpful?
Thank Randy A
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I am so sorry you were not happy with your stay. I'd love to have the opportunity to speak to you about it if you have a moment to call. 901-747-3700. Regardless, thank you for your input. I assure you your voice is heard.

NLR
Reviewed 4 weeks ago

Stayed there Saturday night. Had 3 rooms for our family. Hotel completely booked. No hot water in shower. Ran out of coffee. Breakfast was not replenished fast enough. Ran out of eggs, waffles, fresh fruit was never available, no biscuits.

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Helpful?
Thank Adam054
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. I assure you I have already addressed the issues you described. Your opinion is important to us and we appreciate your voice. Safe travels.

Beeville, Texas, USA
Reviewed 4 weeks ago

Stayed one night. Mattress cover sheet not large enough for bed - bedside lamp did not work- commode lid ready to come completely loose.....someone needs to check the rooms.AC temperature digital readout impossible to see.

Review collected in partnership with Hampton
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Helpful?
Thank Dave R
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. I assure you I have already addressed the issues you described. Your opinion is important to us and we appreciate your voice. Safe travels.

Reviewed 4 weeks ago via mobile

Ya gotta know when you are going to be busy and staff accordingly. I came down for breakfast and all that was left was oatmeal, and I like oatmeal but.... Oh and no warm cookies in the afternoon? They laughed at me when I mentioned it at the front desk. Maybe I sound silly but I always stay at Hilton...

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Helpful?
Thank MontaukDave
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. We will try to do better with the warm cookies. I have also looked into breakfast. I don't want you to be disappointed with our breakfast or service so I assure you I listen and act. Again, thank you and safe travels to you and your family.

Memphis, United States
Reviewed 4 weeks ago

Safe area, good breakfast, did the job for what was needed Right off the highway easy on easy off. Room was a good size for a family of 4. Bed was comfortable. Location is close to the hospital but good noise blockage so I wasnt bothered by any hospital noise or traffic

Review collected in partnership with Hampton
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Helpful?
Thank laurenj151
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. We look forward to seeing you back again soon. Safe Travels to you and your family.

Dallas, United States
Reviewed 5 weeks ago

The hotel is well room. Excellent front desk staff, great breakfast and a great overall value. Front desk staff was very accommodating in providing some toiletry items that I forgot to pack. Good central location in a nice quiet area.

Review collected in partnership with Hampton
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Helpful?
Thank sidneys392
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your comments. I will pass along your kind words to my staff. Safe Travels!!

Madison, Alabama
Reviewed 22 March 2017

I stayed here with my daughter after a local sporting event. Great hotel. Very comfortable rooms, great service and the breakfast was more than adequate with a mix of hot breakfast items and healthy fare.

Review collected in partnership with Hampton
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Helpful?
Thank L6280DSjoe
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your kind words. It means so much to us to know what we did wrong but better when we are told what we did right. Come back and see us!! Safe travels to you and your family.

Athens, AL, United States
Reviewed 21 March 2017

Hotel has roaches in the rooms and in the breakfast area. Hotel did not have adequate supply of towels or bath cloths, had to wait 45 minutes for hotel staff to bring only 1 additional bath cloth for 3 people in the room.

Review collected in partnership with Hampton
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Helpful?
Thank daffneyh2017
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your concerns. I assure you this has already been addressed. Safe travels to you and your family

Charleston, United States
Reviewed 17 March 2017

Would not recommend staying until they add to their security cameras outside. Our truck was broken in to while staying here, along with 2 other autos and they didn't have cameras in the back of the hotel, so no help with that.

Review collected in partnership with Hampton
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Helpful?
Thank V2570LZcherylh
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I am so sorry about your truck being broken into. This is not of the norm. I understand your frustration and wish I could control what other people do. Unfortunately cameras give people a false sense of security therefore we don't use them on our parking lot. Again, I am so sorry. Safe travels to you and your family.

Cypress
Reviewed 17 March 2017

Very friendly, helpful, and courteous staff. Breakfast choices were great and a different protein, such as bacon, sausage, and kielbasa, were offered each day. The rooms were clean and comfortable. The pool area was humid and had a very strong chlorine smell, however this may be due to it being an enclosed pool/spa. The gym was clean and equipment was...

Review collected in partnership with Hampton
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Helpful?
Thank Lorie C
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. We hope to see you back again real soon. Safe travels to you and your family.

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The Hampton Inn Memphis-Walnut Grove/Baptist Hospital East hotel is next to the Memphis business district & has free hot breakfast and complimentary Wi-Fi. Take the complimentary shuttle service to The Baptist Memorial Hospital or discover great shopping at one of the nearby malls. Explore Shelby Farms or visit Beale Street, Graceland, and Sun Studios just a few miles away. ... more   less 

Additional Information about Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

Address: 33 Humphreys Center Dr, Memphis, TN 38120-2335
Region: United States > Tennessee > Memphis
Price Range: RM510 - RM744 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Memphis-Walnut Grove/Baptist Hospital East 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hampton Inn Memphis-Walnut Grove/Baptist Hospital East Hotel Memphis
Memphis Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn Memphis-Walnut Grove/Baptist Hospital East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
  • dirty bathroom
amberwI369PX, 10 Mar 2017 | Read review
“If you want quiet during the day, do not stay here until the construction is done.”
rmichaelw, 29 Jan 2017 | Read review
“Stay at another Hampton near by”
peterwitt2016, 20 Oct 2016 | Read review
“There all great!”
bobhU6599XF, 16 Jul 2016 | Read review
“get off the first floor”
NYSP618, 1 Apr 2016 | Read review
5 of 5