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Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

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Hampton Inn Memphis-Walnut Grove\/Baptist Hospital East
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463 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Memphis-Walnut Grove/Baptist Hospital East
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Showing 460: English reviews
Reviewed 25 September 2016

I was a stranded motorist and this manager rescued me. This manager picked me up from the mechanic and made sure I was completely taken care of. I would highly recommend this hotel and staff to every one.

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Helpful?
Thank P3727YJrobertt
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your kind words. It was my pleasure to serve. Safe travels to you and your family and good luck on that degree.

memphis, United States
Reviewed 25 September 2016

When I arrived it was easy to get checked in. I gave my name and she gave me the key. The rooms was clean and had everything I needed. We had a great time and checked out in the morning. The only problem we had was someone made waffles that morning and did not know what they was doing and...

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Helpful?
Thank Holly T
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for the 5 STAR review. I am so sorry about the waffle maker. We look forward to serving you again soon. Safe travels to you and your family.

Cincinnati, Ohio
Reviewed 25 September 2016

This Hampton Inn is very near Baptist Hospital in Memphis, which makes it a good choice for traveling outpatients and the families of patients. Our room was comfortable (except for the mattresses not being as firm as we like them) and relatively spacious. The staff were courteous and welcoming, and the ample complimentary breakfast was a definite plus.

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Helpful?
Thank Caroline V
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your review. We look forward to seeing you again soon. Safe travels to you and your family.

33 Humphry center drive, United States
Reviewed 23 September 2016

I would suggest to call the Hotel before you go to make sure it is actually set up. My confirmation was Confirmed with a number etc. When I go there they had no record of my booking. I had a copy of it gave to Manager, she got me a room. If it were not for her I would not...

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Helpful?
Thank Kathryn S
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for staying with us. Your satisfaction is my number 1 goal. My goal is to insure your satisfaction regardless of what happen. I do hope to see you back again soon. Safe travels to you and your family.

Columbia, Missouri
Reviewed 20 September 2016

Very satisfied this was my first trip to Memphis. Great good the staff at the hotel was great . It was very clean and they were also very helpful. Theye greeted you once you came down. It was great!!!

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Helpful?
Thank 460yolandad
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I am so pleased we met your expectations! I love the 5 STAR review! We look forward to your "second" trip to Memphis. Again, thank you and safe travels to you and your family.

Dallas, United States
Reviewed 19 September 2016

The room amenities were less than I typically expect. I compare this to the Hyatt Place rooms that I usually stay in. The breakfast could be upgraded and the restaurant/bar amenities could be upgraded.

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Helpful?
Thank Stan S
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. We don't have a restaurant or bar on site but will certainly look into how we can upgrade the breakfast. Thank you for your thoughts and safe travels to you and your family.

Powder Springs, Georgia
Reviewed 17 September 2016 via mobile

One of the reasons you stay at a chain is for the predictability and consistency, that or you are racking up loyalty rewards. At this chain you know you will have a comfy bed, nice linens and a hot breakfast - although the breakfast offerings can vary some. This one came up a little short though. Our room was missing...

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Helpful?
Thank Cathy L
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your thoughts. I take your comments very seriously and assure you I will act on them. I am so sorry we failed to meet your expectations but can bet the farm I'm on it. Again, thank you and safe travels to you and your family.

Seattle, Washington
Reviewed 17 September 2016

Clean property but didn't feel valued as a guest and staff was not helpful beyond minimum to accomplish day to day basics. I have come to expect more from Hampton, especially as an Honors member. Not terrible but would be excited to stay at this property again. Oh and the pool was gross, green and entire area pool area was...

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Helpful?
Thank michaelsI1345EO
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I thank you for your comments and assure you they don't go on deaf ears. I am so sorry we failed to meet your expectations and will act on your experience. I am very disappointed in my team member for not showing more interest in your needs as this is not of the norm. The pool was an issue as...

Paris, Tennessee
Reviewed 14 September 2016

We were at your facility because of a medical test and Dr appointment early the next morning. We were able to get a good night's rest and therefore we were ready for the long day ahead. We also had no problems with my service dog, she was welcomed as warmly as we were.

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Helpful?
Thank Jacquelyn S
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. We love our service dogs as much as you do and they are always welcome. It was a pleasure serving you and look forward to seeing you again very soon. Safe travels!

memphis, United States
Reviewed 10 September 2016

Hotel was good. In th efuture I would stay there, would like to have more Hilton Points. Thanks and have a good one Everything was clean and neat. The price was a little high, but I would stay there again.

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Helpful?
Thank Tywayne S
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I am pleased to see we met your expectations. Thank you so much for the 4 Star review. We look forward to seeing you back again very soon. Safe travels to you and your family.

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The Hampton Inn Memphis-Walnut Grove/Baptist Hospital East hotel is next to the Memphis business district & has free hot breakfast and complimentary Wi-Fi. Take the complimentary shuttle service to The Baptist Memorial Hospital or discover great shopping at one of the nearby malls. Explore Shelby Farms or visit Beale Street, Graceland, and Sun Studios just a few miles away. ... more   less 

Additional Information about Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

Address: 33 Humphreys Center Dr, Memphis, TN 38120-2335
Region: United States > Tennessee > Memphis
Price Range: RM443 - RM723 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Memphis-Walnut Grove/Baptist Hospital East 2.5*
Number of rooms: 120
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Also Known As:
Hampton Inn Memphis-Walnut Grove/Baptist Hospital East Hotel Memphis
Memphis Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn Memphis-Walnut Grove/Baptist Hospital East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at another Hampton near by”
 of 5 bubbles peterwitt2016, 20 Oct 2016 | Read review
“There all great!”
 of 5 bubbles bobhU6599XF, 16 Jul 2016 | Read review
“get off the first floor”
 of 5 bubbles NYSP618, 1 Apr 2016 | Read review
“Use the stairs and side doors for quick entrance/exits. To enter the outside doors you will need a room key.”
 of 5 bubbles 907jeffreyh, 1 Apr 2016 | Read review
“Stay on an upper floor away from the elevators.”
 of 5 bubbles Marc19002, 17 Sep 2015 | Read review
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