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All reviewsfront deskcheck in was quick and efficientwafflessmelled freshroom was cleanvisit beale streetcouple of nightswould stay here againone night staylate checkfree breakfastihophousekeeperdowntowngraceland
I did a reservation here just because say they are pet friendly and I drive from FL to here and guess what they are not. Even wen in the page say it. Also im traveling with the hole family a baby and the dog. Is...More
Staff was friendly and hospitable. Room was clean, bed was comfy. There was a little area at the desk with snacks and items you may have forgotten. That was a nice touch. WiFi worked well. We only stayed one night but I would stay again...More
Response from Cassandra F, Front Office Manager at Holiday Inn Express Memphis East I-240Responded 4 June 2018
Dear hpgirl18, Thanks for the review, glad you were pleased with your stay.
Look forward too seeing you in the future. Thanks for staying with us!
So, this hotel was interesting. The common areas including the breakfast area was nice and clean. My room was also updated for the most part, it was the hallways leading to the rooms that look like a place that time had forgotten. The staff were...More
Response from Erica W, Director of Sales at Holiday Inn Express Memphis East I-240Responded 2 weeks ago
Thank you for taking the time to share your feedback. We appreciate your honest opinions based on your experience with us. The team will certainly enjoy reading that you enjoyed our service. I will pass your concerns on to maintenance to examine opportunities...More
Needed a decent hotel in Memphis area and my daughter found Holiday Inn Express ,checked out the website, and made the reservation
When we arrived the staff was friendly and hotel was older but well updated with nice furniture and appointments.
En route to the...More
Response from Erica W, Director of Sales at Holiday Inn Express Memphis East I-240Responded 3 weeks ago
First, thank you for taking the time to provide your feedback! We only recently took over management of this facility and are aware of the issues you addressed. We are in the process of replacing appliances, furnishings, flooring, plumbing and so many other...More
Neighborhood is not good-nothing walkable besides Taco Bell and IHOP.
Hotel advertised “renovated”
Rooms were ok but overall hotel is disgusting.
Staff very friendly and service good
Hotel is GROSS and in need of another major renovation.More
Thank Christine S
Response from Erica W, Director of Sales at Holiday Inn Express Memphis East I-240Responded 29 June 2018
Dear Christine S,
Thank you for taking the time to let us know how your stay went. Management and maintenance are working tirelessly to address the issues you pointed out and we apologize that your stay was not completely satisfactory. The property is going through...More