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Hampton Inn & Suites Memphis-Shady Grove Road

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#7 of 136 Hotels in Memphis
Certificate of Excellence
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Hampton Inn & Suites Memphis-Shady Grove Road
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635 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Memphis-Shady Grove Road
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Showing 628: English reviews
Allen, tx
Reviewed 5 July 2016

This Hampton is one of the nicest I've stayed in. Very clean. Everyone friendly. Walking distance to several great stores. Breakfast was great, hotel store had a great variety. Meeting went smoothly- not a hitch. Thank you!

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Helpful?
Thank katherinec971
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for completing a review for our hotel. Great to know we exceeded your expectations with our many amenities. We definitely look forward to seeing you again when you visit Memphis!

Dallas, Texas
Reviewed 3 July 2016

Everything was perfect from shuttle ride to hotel all the way thru to departure. This will b mt choice hotel for Memphis travel. Great property and staff. Meeting space was on point. Great food n shopping nearby

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Helpful?
Thank nonjalak
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for your detailed review. I am very happy you enjoyed your stay with us. I am glad our hotel and area exceeded your expectations. We definitely look forward to being your hotel of choice when you visit Memphis.

Nashville, Tennessee
Reviewed 2 July 2016

Absolutely no issues stayed next to Ruth Chris GreatGreatGreat location! Will stay here every time I visit almost forgot I was in Memphis! Low crime area close to Germantown and 10 minutes from Wolfchase Galleria!

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1Thank Ashley H
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you for your positive review on our hotel. I am happy you enjoyed our location within the Memphis/Germantown area. Glad to know we are your hotel of choice when you visit Memphis again.

Loganville, Georgia
Reviewed 1 July 2016

Friendly, knowledgeable, and helpful receptionist at check-in, and my room provided a comfortable and quiet night’s sleep. The carpet in the hall showed its age as well as the tub. I found it difficult to get sure footing taking a shower; the tub had slopped sides, and I could not stand in the tub flat footed. I had to connect...

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Helpful?
Thank Ed0379
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for completing a review for our hotel. I would like to apologize for the issues you experienced with tub. I will be making the Executive Housekeeper aware of your issue. Furthermore I am glad you enjoyed your stay over all and look forward to having you stay with us in the future.

Little Rock, Arkansas
Reviewed 29 June 2016 via mobile

Love this Hampton! One of my favs! Definitely one of Hilton's best! Staff is super friendly and accommodating. Upscale decor and good area! All amenities are first rate. Pool and outside patio area are very welcoming! Love the popcorn bar!

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Helpful?
Thank ARReb
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for your positive review of our hotel. We are happy you enjoyed your stay with us. We look forward to your next visit to Memphis.

Zachary, Louisiana
Reviewed 28 June 2016

Went spent 1 night here in room 509. Everything was outstanding. The only issues were: the room had a funny smell but after spraying my Lysol ( I always do...lol) its was ok. The the cheap plastic toilet seat would move and you felt like you were falling. I think its time for a new mattress, we both rolled to...

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Helpful?
Thank Davezac
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you for completing a review for our hotel. Your comments about the guest room issues you experienced have not gone unnoticed. We are glad to know that given the opportunity you would stay with us again.

Memphis, Tennessee
Reviewed 27 June 2016

Great facility. Unwelcoming front desk staff! Clean hotel and a great value. My daughter and I stayed for a day because our central air was out. Thought I signed up for the area around Humphreys (Baptist Hospital). Also great area.

Review collected in partnership with Hampton
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Helpful?
Thank patricialI2973WY
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you Patricia for completing a review for our hotel. We are happy we could accommodate you while the air was out at your home. If you ever need us again we will be happy to have you.

Riverton, Illinois
Reviewed 26 June 2016

We spent 4 nights here for memphis vacation. EVERYTHING was top notch. The rooms, showers, towels, staff were outstanding. We love when the shower and the vanity are separate. Breakfasts had a wide range of things to choose from, with changes of the HOT items offered each day. There were cookies offered each day and even a selection of Pop...

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Helpful?
Thank James C
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much James for your positive review. I apologize for inconvenience of having to move you to another room. I am happy a manager stepped in and moved you to a different room. I am also glad that our hotel exceed your expectations. We hope to see you again in the near future.

Shreveport, Louisiana
Reviewed 26 June 2016

When ever I go "home" to Memphis this is the place to stay It is near family and friends You cannot beat the restraunts around nor the proximity to great shopping I had excellent stays since the day it opened

Review collected in partnership with Hampton
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Helpful?
Thank Larry E
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Larry thank you so much for your great review. We are very happy that we can be your home hotel whenever you visit Memphis. We appreciate your loyalty and as always look forward to your next visit.

Cincinnati, Ohio
Reviewed 25 June 2016

We loved the quite relaxed and extended hours breakfast. It was much nicer than many with a horde at 8:30 trying to get a bite before it ended. The corner room was nice as was the room layout. The ice maker was a nice touch. We will stay here again when we come to Memphis.

Review collected in partnership with Hampton
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Helpful?
Thank Dave-OH
LoriSeymour, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for your positive review of our hotel. We are happy we could exceed your expectations with our breakfast and sleeping rooms. We look forward to your need stay with us!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Easy access from Interstate 240 exit 15, East Poplar Ave, third light turn left. Located close to Memphis attractions including Germantown, Cordova, Bartlett and Collierville, TN locations. Stay for a weekend, sporting event or for business. Regardless of the reason you're here, we are glad that you are here. ... more   less 

Additional Information about Hampton Inn & Suites Memphis-Shady Grove Road

Address: 962 South Shady Grove Road, Memphis, TN 38120
Region: United States > Tennessee > Memphis
Price Range: RM508 - RM833 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Memphis-Shady Grove Road 2.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Hampton Inn And Suites Memphis-Shady Grove Road
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn Memphis
Memphis Hampton Inn
Hotel Style:
#8 Best Value Hotel in Memphis
#10 Business Hotel in Memphis
#11 Family Hotel in Memphis
#14 Romantic Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Memphis-Shady Grove Road staff and other travellers.
3 questions
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6 months ago
Oshkosh,Wisconsin
over a year ago

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Questions? Get answers from Hampton Inn & Suites Memphis-Shady Grove Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“king suite w/kitchen large corner room near elevator, 331, at back of hotel, if you like away from front its the place stay, quiet quiet”
 of 5 bubbles brianw458, 13 Feb 2017 | Read review
“Choose a room away from the elevator”
 of 5 bubbles ShadeTreeAdvisor, 28 Dec 2016 | Read review
“Probably better off staying on the 2nd floor due to ant issues.”
 of 5 bubbles zirp3, 13 Aug 2016 | Read review
“No charge for parking, GREAT breakfast selection, away from busy downtown.”
 of 5 bubbles 274JamesC, 26 Jun 2016 | Read review
“Room at back of hotel are quiet”
 of 5 bubbles CarolD231, 23 Jun 2016 | Read review
5 of 5