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Hampton Inn & Suites Memphis-Shady Grove Road

PricelineUS$94*
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#7 of 136 Hotels in Memphis
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$110*
US$94*
US$98*
US$98*
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Hampton Inn & Suites Memphis-Shady Grove Road
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658 Reviews from our TripAdvisor Community

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Showing 651: English reviews
United States
Reviewed 23 February 2017

Hotel is showing age and was uncomfortable. Bed sagged and AC never able to cool room. Old carpet still in closet, even though replaced main carpet with faux hardwood. Would not stay here again even though it was conveinent location.

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Helpful?
Thank U1070AGmatthewa
Atlanta, Georgia, United States
Reviewed 23 February 2017

A really nice stop over for us. We travel to Kansas a couple of times a year to visit children and grandchildren and this is half way. We will definitely stay here again. In a very nice area with shopping and restaurants really nearby.

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Thank Carolv824
TawandaKnight, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for your detailed review. I am very happy you enjoyed your stay with us. We appreciate your loyalty to our hotel and we always welcome returning guests. We definitely look forward to having you stay with us in the future.

memphis, United States
Reviewed 21 February 2017

They sold my room and the accommodations I received were not what I needed at all. Even though they comped my stay I was still unhappy ...i only stayed because i had several of my daughters friends standing in the lobby for an overnight stay and there was not another vacancy in the area. This hotel was actually my last...

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Thank janicen583
Nashville, Tennessee
Reviewed 18 February 2017

Hotel looks like it's been remodeled, though a few years ago. Near perfect, but some of the bathroom fixtures were a little old and in need of replacement. Has capability for digital keys, which was handy. The breakfast was typical for the chain, nothing great, but not bad either. TV is a bit on the small side. Looked like a...

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Helpful?
Thank gelman
TawandaKnight, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you for completing a review for our hotel. I would like to apologize for the issues you experienced with your room. I will be making the Executive Housekeeper and Chief Engineer aware of your comments. Furthermore, I am glad you enjoyed your stay over all and look forward to having you stay with us in the future.

Norman, United States
Reviewed 18 February 2017

I have never stayed at a hotel where people were more friendly and more accommodating than what I experienced staying with you. Everyone was so helpful and nice. I wish to thank everyone for going above and beyond! They gave 200%. We were there for a funeral... the passing of my uncle - a sad occasion but everyone was kind...

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Helpful?
Thank cheryldT1634CW
TawandaKnight, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for your positive feedback and compliments. I will definitely be sharing your comments with our staff. We love hearing great feedback about our service and guest experiences. We look forward to having you stay with us the next time you are in Memphis, TN.

Memphis, Tennessee
Reviewed 16 February 2017

Having to juggle 2 jobs, kids, and taking care of everyone else. Sometimes I just need some me time to relax. This was the perfect place for a stay cation. Looking forward of coming again....Thanks...

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Helpful?
Thank rsbean13
TawandaKnight, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for your review. We are glad we could accommodate you and provide a great get away location. We look forward to having you stay with us the next time.

Santa Clarita, California
Reviewed 14 February 2017

A wonderful, modern and especially clean hotel with a friendly staff all of whom interacted with me, computer and shredder and printer for those without, wifi is wifi like it is everywhere in every hotel 5Mbs, although the Starbucks across the street had wifi pumping out 50! Still ,love it here, many places to eat, and the pictures of rooms...

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Helpful?
Thank brian w
TawandaKnight, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for your detailed review. I am very happy you enjoyed your stay with us. i apoligize for the wifi speed. I will be contacting our provider to see if we can adjust the Mbs speed.

OSHKOSH, United States
Reviewed 8 February 2017

Nice hotel overall with excellent staff! The breakfast is outstanding!!! We switched rooms a few times due to noisy/squeaky beds. The shuttle was extremely helpful in getting around a 5 mile radius. The hotel staff had great recommendations for restaurants.

Review collected in partnership with Hampton
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Thank jime482
TawandaKnight, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for completing a review for our hotel. I would like to apologize for the issues you experienced with the noisy/squeaky beds. I will be making the Executive Housekeeper aware of your comment and see if we can remove and replace all noisy/squeaky beds.

United States
Reviewed 30 January 2017

Good location and clean room and bathroom. The staff was also very helpful. Breakfast was not to bad. I would stay here again when in Memphis, TN. I would also tell other about this location. Over all wonderful experience while in Memphis. The hotel made the stay in the city that much more enjoyable.

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Helpful?
Thank John W
TawandaKnight, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for your detail review. I am very happy you enjoyed your stay with us. I'm glad our hotel and area exceeded your expectations. We definitely look forward to being your hotel of choice when you visit Memphis.

Parker, United States
Reviewed 21 January 2017

If you have a little one, this is a good hotel for low-key exploring of Memphis. Close to the highway so you can come back and take naps. The suites have space and they provide cribs, with friendly helpful staff. They offer late checkout and the breakfast is the usual Hampton offering.

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Helpful?
1Thank Michael H
TawandaKnight, Manager at Hampton Inn & Suites Memphis-Shady Grove Road, responded to this review

Thank you so much for your review. We are glad we could accommodate you and provide a great location for your stay. We look forward to having you stay with us the next time you are in Memphis, TN.

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Easy access from Interstate 240 exit 15, East Poplar Ave, third light turn left. Located close to Memphis attractions including Germantown, Cordova, Bartlett and Collierville, TN locations. Stay for a weekend, sporting event or for business. Regardless of the reason you're here, we are glad that you are here. ... more   less 

Additional Information about Hampton Inn & Suites Memphis-Shady Grove Road

Address: 962 Shady Grove Rd S, Memphis, TN 38120
Region: United States > Tennessee > Memphis
Price Range: RM544 - RM818 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Memphis-Shady Grove Road 2.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Hampton Inn And Suites Memphis-Shady Grove Road
Hampton Inn & Suites Memphis-Shady Grove Road Hotel Memphis
Hampton Inn Memphis
Memphis Hampton Inn
Hotel Style:
#6 Best Value Hotel in Memphis
#10 Business Hotel in Memphis
#11 Family Hotel in Memphis
#14 Romantic Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Memphis-Shady Grove Road staff and other travellers.
3 questions
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9 months ago
Oshkosh,Wisconsin
over a year ago

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Questions? Get answers from Hampton Inn & Suites Memphis-Shady Grove Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on top floor away from elevator. Suite was nice and comfortable.”
mikeandbetty7, 14 Apr 2017 | Read review
“ENJOY the quiet. I prefer upper floors”
BillIBT, 4 Apr 2017 | Read review
“To find a good room, please stay elsewhere.”
, 27 Feb 2017 | Read review
“king suite w/kitchen large corner room near elevator, 331, at back of hotel, if you like away from front its the place stay, quiet quiet”
brianw458, 13 Feb 2017 | Read review
“Choose a room away from the elevator”
ShadeTreeAdvisor, 28 Dec 2016 | Read review
5 of 5
Priceline
US$94* /night
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TravelocityUS$98
TripAdvisorUS$98
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Prices are for 1 room, 2 adults
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