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Fairfield Inn & Suites Memphis

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197 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Memphis
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Showing 196: English reviews
New Bern, North Carolina
Reviewed 11 October 2016

I decided to stay at a more upscale hotel for our last stop from Camp Pendleton, California to Nashville, Tennessee. We chose the Fairfiled Inn. You drive into the back of the hotel, it was so dark, we were not sure they were open. Once we made our way around front, it was better lite. The check in was ok,...

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Helpful?
Thank besosparatodos
Winchester, Virginia
Reviewed 28 September 2016

My first experience with Fairfield Inn & Suites. Good location. Easy to find. Noisy outside, but quiet inside. Good check in: No paperwork, nothing to initial or sign, easy. Room large, bright & clean. Good wi fi on 1st floor. Breakfast: The usual fare. Swimming pool & hot tub. Reasonably priced. Located on the northeast side of Memphis. Bathroom sink...

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Helpful?
Thank Michael D
Management response:

Thank you taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn and suites Memphis. Upholding our commitment to pride a memorable experience with exceptional service. We thank you for your positive feedback on your stay with us. Sincerely Management

Earth, Texas
Reviewed 28 September 2016

The hotel itself was ok. The room was clean and spacious. The amenities are sparse - not much of a fitness room and a small pool but its a Fairfield Inn. The place has a giant, crappy parking lot behind it for the entrance and it looks abandoned when you first drive in. Its a pretty sketchy - truck stop...

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Helpful?
Thank BC B
EmilyKnight, General Manager at Fairfield Inn & Suites Memphis, responded to this review

While we appreciate you sharing your experience with us, I would like to apologize that the surroundings made a bad impression. I understand that the location can have a large impact on your stay, and I regret that it was a negative impact this time. Please accept our apology for not meeting your expectations during your stay. As we strive...

Reviewed 28 August 2016

Breakfast was fine. Room was a little "damp" and the pool water was roughly 90 degrees (as hot as the hot tub) and the air temperature probably over 100. However, we did swim for a little and got some rest. Things were clean and staff was great.

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Helpful?
Thank Chris H
Memphis, Tennessee
Reviewed 24 August 2016

From when i first checked in the ladies at the front desk were very friendly and helpful. For instance the second night i was here the girl at the desk who's name is Khadijha actually called a pizza place that told me they did not deliver to this hotel. She called them on her own and asked why they were...

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Helpful?
Thank mikebaugh78
EmilyKnight, General Manager at Fairfield Inn & Suites Memphis, responded to this review

Thank you so much for sharing your experience at Fairfield Inn & Suites Memphis!! We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback will be shared with the team to continue to inspire and motivate...

New Jersey
Reviewed 22 August 2016

We just got back from spending three nights at this hotel. I'm giving it in overall rating of POOR, but with some easy changes, it could have been VERY GOOD. The Good: Located right off of I-40, so easy to get to. King Suite was a nice size, bed was comfortable, and the 2 TVs were nice. The front desk...

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Helpful?
Thank TJH_03
Management response:

We thank you for your positive reviews on your stay and my sincere apologizes on your displeasing issues with the hotel . We are taking this matters seriously and taking them to the appropriate team to reconcile this issue. We thank you for your voice and your stay with us and as we make some accommodations to better serve you...

Tucson, Arizona
Reviewed 20 July 2016

Overall experience was wondeful Staff made all the difference. Room was comfortable but a little on the small side, no room to put your toilettes on the bathroom sink. Would have been nice to have a microwave in the room. Did have allot of problems with air conditioning but that did get resolved.

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Helpful?
Thank rositaq28
Management response:

We thank you for your positive reviews on your stay and my sincere apologizes on your displeasing issues with the hotel. We are taking this matter seriously and taking them to the appropriate team to reconcile this issue. We thank you for your voice and your stay with us and as we make some accommodations to better serve you on...

Lakeland, Florida
Reviewed 19 July 2016

This is a typical Fairfield Inn, and the staff we encountered were all very friendly. We visited on the last night of a two-week road trip and arrived late in the evening. The 2 ladies working the front desk were very friendly and welcoming. However, as we entered our room though, we were all (myself, husband, and daughter) quite aware...

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Thank toxinFL
Poplar Grove, Illinois
Reviewed 11 July 2016

Front Desk Staff is AWESOME! The staff was friendly and helpful to a very demanding and loud family. Thank you so much for putting up with them I will be back for another visit. Ms J Dawson it was indeed a pleasure to meet you!

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Thank auntiesephanie13
Fort Bragg, North Carolina
Reviewed 9 July 2016

Quiet room, clean beds, and wonderful-friendly-cheerful-thoughtful breakfast Hostess - Emma! My son, grandson, and I were on an arduous 3,500 mile trip...Emma was a bright spot along the weary way :) Thank you so much, Emma, for caring more than most.

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Helpful?
Thank chaplainjimbo

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Fairfield Inn & Suites Memphis is located just 15 minutes east of downtown on I-40, making us one of the most convenient hotels in Memphis, Tennessee. All guests will enjoy our newly-renovated lobby and breakfast area where our free hot breakfast buffet is served each morning. Guests are encouraged to relax in our indoor pool & whirlpool, work out in our fitness center and utilize our off-site dry cleaning or on-site guest laundry facilities. Each guest room has a 32” flat-screen TV, free Wi-Fi access, and large workspace with ergonomic chair. Located near popular attractions such as Graceland, Beale Street, Coors Brewery, FedExForum and Mud Island, we’re a great option for weekend stays. If you're in town on business, you'll enjoy our close proximity to FedEx, Brother, the Chrysler Training Center, Keebler, Shelby Oaks Business Park, Pfizer, and AutoZone. When searching for hotels in Memphis, Tennessee, look no further than Fairfield Inn & Suites Memphis. ... more   less 

Additional Information about Fairfield Inn & Suites Memphis

Address: 6010 Macon Cove Road, Memphis, TN 38134
Region: United States > Tennessee > Memphis
Price Range: RM395 - RM591 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Memphis 2.5*
Number of rooms: 62
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Also Known As:
Fairfield Inn And Suites Memphis
Fairfield Inn & Suites Memphis Hotel Memphis
Fairfield Inn Memphis
Fairfield Memphis
Memphis Fairfield Inn
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Memphis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back side on a lower level because the highway is level with the 3rd floor”
 of 5 bubbles kerryit, 14 Feb 2017 | Read review
“Request one opposite to the highway! I never stayed here and I am not local and so I had no idea. I had to find out the hard way.”
 of 5 bubbles Sa969, 19 Dec 2016 | Read review
“Stay on the First Floor”
 of 5 bubbles besosparatodos, 10 Oct 2016 | Read review
“Let the ladies choose a room for you. They are excellent”
 of 5 bubbles mikebaugh78, 23 Aug 2016 | Read review
“J Dawson was awesome”
 of 5 bubbles auntiesephanie13, 11 Jul 2016 | Read review
5 of 5