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01/10/2017 02/10/2017
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    Extended Stay America - Memphis - Germantown West

    6325 N Quail Hollow Rd, Memphis, TN 38120-1470
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    01/10/2017 02/10/2017
    US$76
    US$76
    US$76
    Traveller (12)
    Room & Suite (8)
    Dining (2)
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    779 reviews
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    Overview
    • Excellent11%
    • Very good35%
    • Average19%
    • Poor16%
    • Terrible19%
    31 Jul 2017
    “It worked for a night!”
    19 Jun 2017
    “Good stay...Left a little to desire”
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Memphis - Germantown West
    Special Offer: Save up to 10% TODAY!
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    Hilton Garden Inn Memphis/Wolfchase Galleria
    412 reviews
    #1 of 6 hotels in Cordova
     
    Hampton Inn & Suites Memphis-Shady Grove Road
    730 reviews
    #5 of 138 hotels in Memphis
     
    Hampton Inn and Suites Memphis - Wolfchase Galleria
    483 reviews
    #1 of 3 hotels in Bartlett
     
    Staybridge Suites Memphis - Poplar Ave East
    779 reviews
    #9 of 138 hotels in Memphis
     
    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (36)
    There are newer reviews for Extended Stay America - Memphis - Germantown West
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    11 - 15 of 34 reviews

    Reviewed 5 June 2017

    There were no dishes in the kitchen and no coffee pot! They didn't have a hair dryer or even tissues! The maids don't work weekends so if you stay more than one weekend night you have to take out your own trash and get fresh...More

    Review collected in partnership with Extended Stay
    Thank Hollie E
    Response from 00esa, General Manager at Extended Stay America - Memphis - Germantown WestResponded 7 June 2017

    Hollie, I am very sorry we failed to deliver the exceptional stay you deserved. We would like to inform you that as per our brand standards, kitchenware and hairdryers are available at the front desk rather than leaving them in the room, and our team...More

    Reviewed 9 May 2017

    I booked this hotel because of the location. It is within walking distance to nearby restaurants. Very close to I-240. I have stayed in other extended stays before and I thought I would get the same service as before. Not at all. The hotel was...More

    1  Thank Gramm M
    Response from 00esa, General Manager at Extended Stay America - Memphis - Germantown WestResponded 11 May 2017

    Gramm, I apologize for not providing the exceptional service you should have received and for spoiling your stay with us. Although we are pleased to know you liked our location, but we are extremely sorry for the inconvenience caused. I will surely share your feedback...More

    Reviewed 9 May 2017 via mobile

    We chose this place because it was conveniently located not far from Graceland. The neighbourhood is safe and nice. The room was large and the bed comfortable. The bathroom quite clean, but not spotless. There was a faint smell of mold in the room, but...More

    Thank Elena C
    Response from 00esa, General Manager at Extended Stay America - Memphis - Germantown WestResponded 10 May 2017

    Elena, thank you for being a guest at our hotel. We are pleased to know you were comfortable here and that our location was ideal for your visit. However, I am sorry for not meeting your expectations in regard to our grab-and-go breakfast and have...More

    Reviewed 3 May 2017

    This place was very clean, easy to get to and in a safe area in Memphis. I had an eye dr. apt very close to here at the last minute. the staff was very accommodating. We stayed on the second floor and it was very...More

    Thank Betsy F
    Response from 00esa, General Manager at Extended Stay America - Memphis - Germantown WestResponded 4 May 2017

    Betsy, it's a pleasure to read your fantastic review about Extended Stay America - Memphis - Germantown West. We strive to provide our guests outstanding hospitality and your compliments about our clean facilities and convenient location were a pleasure to read. We hope to serve...More

    Reviewed 16 April 2017 via mobile

    The room.smelled like mold rude front guests. The free breakfast was horibleit consist of oatmeal packets,grit pakets, and grenola bars. Then the coffe that they had no creamer to go with it. I went to a cheaper hotel and got way more such as HOT...More

    Thank Tina R
    Hilton Garden Inn Memphis/Wolfchase Galleria
    412 reviews
    #1 of 6 hotels in Cordova
     
    Hampton Inn & Suites Memphis-Shady Grove Road
    730 reviews
    #5 of 138 hotels in Memphis
     
    Hampton Inn and Suites Memphis - Wolfchase Galleria
    483 reviews
    #1 of 3 hotels in Bartlett
     
    Staybridge Suites Memphis - Poplar Ave East
    779 reviews
    #9 of 138 hotels in Memphis
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    Details
    • Price range
    • US$82 - US$128 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 1
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Expedia, Extended Stay, Travelocity, Orbitz, Hotwire, getaroom.com and Cancelon so you can book your Extended Stay America - Memphis - Germantown West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Memphis
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    Traveller (12)
    Room & Suite (8)
    Dining (2)
    Hotel & Grounds (10)
    Bathroom (1)
    Nearby
    Staybridge Suites Memphis - Poplar Ave East
    779 reviews
    1.37 km away
     
    Hampton Inn & Suites Memphis-Shady Grove Road
    730 reviews
    .53 km away
     
    Hilton Garden Inn Memphis/Wolfchase Galleria
    412 reviews
    10.57 km away
     
    Hampton Inn and Suites Memphis - Wolfchase Galleria
    483 reviews
    12.55 km away
     
    Nearby Restaurants
    Seasons 52
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    .72 km away
    Owen Brennan's Restaurant
    231 reviews
    .46 km away
    Capital Grille
    154 reviews
    .86 km away
    Ruth's Chris Steak House
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    .60 km away
    Nearby Attractions
    Germantown Performing Arts Center
    28 reviews
    4.58 km away
    Tennessee Shakespeare Company
    6 reviews
    4.18 km away
    Shelby Farms Park
    389 reviews
    4.27 km away
    Memphis Botanic Garden
    312 reviews
    5.99 km away
    Ask a question
    Questions & Answers
    abeans
    7 August 2015|
    Answer
    Response from moniqueruffin |
    I don't work for the hotel
    0
    Votes
    Room Tips
    "Be sure to review "additional" items you might need when checking in - such as soap and a hair..."
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    "Anyroom will be super !"
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    "cant help there as was only in 1 room"
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