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This is a very clean location. Unfortunately I would have given 5 stars but housekeeping did not change my bed, only the pillowcases; no toilet paper refill; no trash bags, a long black hair on the floor from yesterday ( my weave is mid length...More
Very stained carpets, couch was also stained, bathroom needs deep cleaning, the staff do the superficial cleaning, but the rooms needs a real facelift.
Breakfast.....standard fare, area was relatively clean, staff pleasant
Staff...... pleasant, helpful
Will stay elsewhere next tripMore
2 Thank iradeannas
Response from TMIHospitality, Manager at SpringHill Suites Memphis East/GalleriaResponded 3 weeks ago
Thank you for your review of our hotel. We are so glad to hear that you enjoyed our helpful staff and comfortable beds during your time with us. We are sorry, however, to hear that we did not fully meet your expectations. The...More
Good room, friendly front desk staff, well stocked breakfast bar with the expected items, quite a few nearby dinner options. Easy access to I 40. A good road trip stop. We would certainly stay here again.
Very comfortable beds and extremely nice staff but the hotel itself needs a little TLC. The pool tiles were dirty, in our room the couch had stains and there was rust on the lights in the bathroom. There was a spot where someone patched a...More
2 Thank GinaPhelps
Response from TMIHospitality, Manager at SpringHill Suites Memphis East/GalleriaResponded 9 August 2017
We appreciate you taking the time to review your stay at the SpringHill Suites Memphis East Galleria. I'm glad you enjoyed our friendly staff and comfortable rooms. However, I apologize for the maintenance issues you encountered. Our hotel is actually scheduled to begin...More
We were able to accommodate our family of 6 with no issue. We had 2 queens and a pullout sofa bed. The staff was very helpful, even addressed a rude family in the pool area. Ashley did a great job in the breakfast area in...More
US$123 - US$182 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#19 Business Hotel in Memphis
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Springhill Suites Memphis East / Galleria Hotel Memphis ,