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Staybridge Suites Memphis - Poplar Ave East

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Traveller (69)
Room & Suite (100)
Pool & Beach (16)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent66%
  • Very good24%
  • Average6%
  • Poor2%
  • Terrible2%
Certificate of Excellence
Welcome to East Memphis's finest all suite hotel! Our 100% smoke free Staybridge Suites takes pride in our great service and convenient location! Just a short drive from the airport, downtown Memphis, FedEx Forum, Beale Street, Graceland, University of Memphis, Rhodes College, Christian Brothers College and all Memphis attractions. We are conveniently situated off Poplar Avenue and I-240 in the heart of East Memphis business corridor. Our location provides easy access to all major highways including I-240, I-40 and I-55. Within minutes of the hotel you can enjoy a wide variety of restaurants, shopping and entertainment options. Our primary goal is to make you comfortable, and we start with 114 tastefully designed suites and guestrooms. Each suite is complete with a coffee maker, hair dryer, iron/ironing board, two telephones with two lines, pullout sofa sleeper and two televisions with cable. We offer wireless high-speed Internet access in all guestrooms and meeting rooms. Start your day with our complimentary deluxe hot breakfast buffet and relax with our Tuesday-Thursday evening Social and enjoy a complimentary beer or glass of wine. Work off the stress of a busy day in our exercise room, seasonal outdoor swimming pool or hot tub. Your pet is welcome to join you for a nominal non-refundable fee. Business and airport shuttle service are provided free of charge, daily from 7AM-10PM. All this, plus earn points or miles with Priority Club.
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Property amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Breakfast included
Pool
Free Parking
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Room features
Kitchenette
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Microwave
Good to know
HOTEL STYLE
Value
Quiet
HOTEL CLASS
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Special Offer:Annual Sale
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Reviews(845)
Traveller rating
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Danny W
4512
Reviewed 1 week ago
have stayed at staybridge bore they are well run clean breakfasts are terrific and wine and beer along with some food at 5 is a pleasant treat.Beds were comfortable fridge stove microwave and stove in room are there but i dont really use it.Good location and close to many food establishments
Thank Danny W
Marjorie C
Virginia Beach, Virginia
6032
Reviewed 14 Oct 2018via mobile
I reviewed this property in the spring and just returned for a two night visit. Not quite the same experience as before. To begin with, when I asked on check in if my feather free pillows were in my room, I was assured by the desk clerk that no hotels anywhere still used feather pillows. Hmmmm. Fast forward 2 minutes and a retraction that actually this hotel provided 2 feather pillows and two non feather pillows in each room. I asked for the 2 feather pillows to be replaced and she said she would call housekeeping. By the time I got upstairs, the maid was standing right beside the elevator door and I heard the conversation which was incomprehensible to the maid and me. When I explained about the feathers, she accompanied me to my room to check for me. She received an immediate call from her supervisor to get out of the room. She told me her supervisor would take care of me. That was the last I heard regarding non feather pillows..never heard from housekeeping again. Then, responding to the notice in the room that if I wanted light daily housekeeping on a weekend stay, I needed to notify the front desk by 5 on Friday. I did that. Housekeeping showed up after 3:00 pm on Saturday by which time I had returned from the funeral I came in town to attend. Sorely disappointed by front desk and housekeeping this visit. Will probably not return.
2 Thank Marjorie C
Response from SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East
Responded 15 Oct 2018
Dear Marjorie C - I am terribly sorry your experience fell short this time. We will definitely work with our team to ensure each and everyone know what we have to offer as well as communicate with all team members appropriately. We do hope you will rethink your possibility of returning in the future. Best regards, Jonathan Mulroy, General Manager.
bmt1976
Louisville, Kentucky
4212
Reviewed 1 Sep 2018
I stayed here to visit family in August who live in the suburb of Bartlett. This hotel is the best I have found in this area. The hotel room and grounds are very good as is the location. The only issues we had was trying to get extra pillows and their was a small missing section of pool wall in the shallow end. This seemed dangerous for the little ones in the pool. Staff was friendly, but I had to wait ten minutes at desk at check in for someone to show up. If you need to stay in this area this is your best bet.
Thank bmt1976
Response from SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East
Responded 3 Sep 2018
Dear bmt1976 - We are glad that you enjoyed your stay and find us to be the best in the area. I am truly sorry you had issues getting extra pillows and will definitely take a look into the pool wall. We do our best to make each experience a great one providing a clean and friendly hotel. We hope to see you return again. Best regards, Jonathan Mulroy, General Manager.
tranchie
Florida
21
Reviewed 31 Aug 2018
The pool area was lovely, the staff was nice, the room was clean, and the location was safe and convenient. We had our dogs with us, and were delighted that they even had a jar of dog treats out by the elevator for visiting pups!
Review collected in partnership with this hotel
Thank tranchie
Response from SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East
Responded 3 Sep 2018
Dear tranchie - I am glad you enjoyed the pool along with clean room and nice staff. Our location is quite convenient being just located off the interstate in a nice, quiet business area close to many restaurants and shopping. I hope your dogs enjoyed the treats. Guests actually think it's real bacon and take for themselves time to time. Please do come back again. Best regards, Jonathan Mulroy, General Manager.
Huinker
DeWitt, Iowa
43
Reviewed 28 Aug 2018
Great stay. Rooms were modern, very nice, and very clean. I will definitely stay again. You can compare this to other motels in the area, and it is the best. A wide variety of restaurants and shopping are very close by without having to travel too far.
Review collected in partnership with this hotel
Thank Huinker
Response from SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East
Responded 29 Aug 2018
Dear Huinker - It was a pleasure to have you as our guest. I am pleased to see that you had a great stay and enjoyed your room. We do hope you will stay here again and soon. We are glad you think of as the best. Please come back again soon. Best regards, Jonathan Mulroy, General Manager.
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Questions & Answers
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crazymumGoldCoast
24 November 2017|
Answer
Response from Mindy L | Reviewed this property |
I'm sorry I do not know the answer to your question, however when we stayed at the hotel, the staff were very knowledgeable and helpful for us. You can probably ask them. Hope this helps :)
1
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Sara B
3 July 2017|
AnswerShow all 2 answers
Response from SBSMemphisEast | Property representative |
WE WELCOME PETS It's easy to bring your pet along when you stay with us. Just book online, then call the front desk to give them your reservation confirmation number and ask them to add your pet to the reservation. To keep... More
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GracieMidwest
29 May 2017|
AnswerShow all 6 answers
Response from SBSMemphisEast | Property representative |
Dear Valued Guest; Yes we do offer pet rooms; all on the first floor with exits to the rear parking lot. These rooms are limited however so please make your reservations early. We also restrict pets larger than 80 lbs... More
1
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Room Tips
"rooms were excellent (all suites) the only reason for the 4/5 is the ac unit was a little loud"
selmaw2014
10 Aug 2018
Read review
"When you arrive, engage the icemaker in the freezer - no ice machines. Arrived late in the evening, so no..."
ToddW145
3 Jul 2018
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"Stay here! Excellent, clean, welcoming! The staff treats you like part of their caring, warm and..."
344juliez
12 May 2018
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"If you get a king, better look at it first to see if you have space to walk around the bed."
Razorback11
10 Mar 2018
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PRICE RANGE
US$100 - US$171 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
staybridge suites memphis - poplar ave east hotel memphismemphis staybridge suites
FORMERLY KNOWN AS
Hawthorn Suites
LOCATION
United StatesTennesseeMemphis
NUMBER OF ROOMS
114
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