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Courtyard Memphis East/Bill Morris Parkway

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#32 of 136 Hotels in Memphis
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Courtyard Memphis East\/Bill Morris Parkway
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156 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Memphis East/Bill Morris Parkway
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Showing 153: English reviews
Clearwater, Florida
Reviewed 16 September 2016 via mobile

I had checked in late one night while it was pouring rain.. I had gotten drenched in rain walking from my car to the hotel lobby, the front desk clerk was nice enough to grab me a towel without me asking, which showed they cared very much about there guests. When I walked into my room I saw that it...

1Thank kkumar1001
Reviewed 11 September 2016 via mobile

Stayed over for a night in Memphis. Was quite expensive due to last minute booking. Busy during football season. Modern hotel, good pool. Breakfast should be included though. Bar and breakfast are modern although a bit understaffed. Rooms very decent.

Thank Arnold W
Reviewed 5 September 2016

I stay at a lot of Marriott properties and this one had great staff and hotel was recently renovated. I was really amazed how friendly the staff was and how much effort they put out to make us felt welcome. I'm definitely coming back here again.

1Thank Mikepatel1011
Houston, Texas
Reviewed 5 September 2016 via mobile

There was a family reunion there...bad time to stop I guess. Very noisy. Room was nice. Bed uncomfortable. A/C wasn't cool enough. We paid for 2 nights...left after 1. Check in was slow and a bit frustrating. Probably won't go back.

Thank Theresa R
Management response:

On behalf of everyone at Courtyard Memphis East Bill Morris PKWY, I would like to apologize for the trouble you had experienced with us recently. This comes as a shock to me given the attention we devote to every guest. Please rests assure that this issue has been addressed with the entire staff. Your feedback was essential to realize this...

Chicago, Illinois
Reviewed 23 August 2016

This was my first time staying at this hotel, I was very impressed with how clean the hotel is. The staff is nice too. Checking in late at night, the front desk associate was awesome, he was very helpful in informing me of good spots to go, and good food choices. When I went to check out a few days...

Thank Andy H
Reviewed 22 August 2016 via mobile

We only stayed one night, but we really enjoyed our stay. The room was very clean and comfortable. The bed was very comfortable as well. We ordered a meal from the Bistro, it was delicious. The best part of our stay was the staff. From the maids, to the restaurant, to the front desk, everyone was genuinely friendly and helpful....

Thank Christine K
Orlando, Florida
Reviewed 29 July 2016

This hotel was very nice, and was in very good condition. I love staying at Courtyards, and they have a nice little backyard area where I could just relax and get my work done. The staff was also friendly, and the room was very clean. Thanks!

Thank bhavik222
Management response:

Thank you for your kind response and we are glad that you enjoyed your stay with us. We look forward to seeing you in the near future and I will let the staff know of your kind words.

Greenwood, Mississippi
Reviewed 26 July 2016

I enjoy the time I spent at this hotel. The Staff at the front desk & housekeeping was so kind, helpful and friendly. We (My family members and I) enjoyed our stay, we had a good time at the hotel for our family reunion. We won't hesitate to use Courtyard hotels in the future.

Thank mandyhill2000
Memphis, Tennessee
Reviewed 26 July 2016

I really enjoyed my stay. I initially was calling to stay one night but after speaking with the guy at the desk named Marlon I booked my room for two nights. I'm glad I did. I was able to get some much needed rest. I will stay there again.

Thank danajackson2016
Jonathan W, General Manager at Courtyard Memphis East/Bill Morris Parkway, responded to this review

We thank you for your great feedback and encouraging comments about our service. We look forward to serving you again soon. Thanks, Jonathan W.

Reviewed 23 July 2016 via mobile

Staff was very nice. Beds were hard and very uncomfortable. There was a lot of noise from people at the pool at 11:00 at night. Air conditioner was pretty loud, but it worked well. Room was clean. Average place to stay, although a little disappointing for a Marriott.

Thank ape_h01
Jonathan W, General Manager at Courtyard Memphis East/Bill Morris Parkway, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for issues you experienced. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment...

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Hotel & Grounds (3)
Room/Suite (7)
Pool/Beach Area (1)
Dining (3)
Business Centre/Function Rooms (1)
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Other (11)
04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Memphis East/Bill Morris Parkway

Address: 3076 Kirby Pkwy, Memphis, TN 38115-7718
Region: United States > Tennessee > Memphis
Price Range: RM509 - RM856 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Memphis East/Bill Morris Parkway 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Memphis Marriott
Memphis Courtyard
Hotel Style:
#9 Business Hotel in Memphis
#15 Family Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Memphis East/Bill Morris Parkway staff and other travellers.
2 questions
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Nashville, Tennessee

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Questions? Get answers from Courtyard Memphis East/Bill Morris Parkway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony rooms are great!”
KateT156, 20 May 2017 | Read review
“Room 214 very spacious.”
Ddivas, 6 Mar 2017 | Read review
“Higher floor”
guestdeclined, 22 Feb 2017 | Read review
“Ask about the balcony rooms”
roadhog71, 8 Feb 2017 | Read review
“All rooms are good!”
  • The room looks great!
bhavik222, 6 Dec 2016 | Read review
5 of 5
US$144* /night
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Prices are for 1 room, 2 adults
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