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First, front desk staff was great at check in. Personable and efficient. Second, room was a good size and well laid out. Large windows provided lots of light.
Location was next to the baseball stadium, within a few blocks of Bealle street, and maybe 20...More
Stayed here fore two nights. Although they tried to check me out on the first day. Employees were friendly and helpful, particularly the valets.
The hotel feels a bit new and that the staff are perhaps just getting used to things. And was fairly quiet....More
We spent a weekend visiting Memphis. This was my first trip to Memphis so I had many questions. The hotel is located walking distance to many attractions. The hotel was clean- the room very comfortable. The staff was friendly, courteous and so helpful! I even...More
My mom, niece(4yrs old), and I stayed here for a fun overnight stay-cation. We are from the Memphis area and had not heard of this new hotel, but it lived up to its great reviews. We were greated with cookies, and they had complimentary citrus...More
Well done, small downtown, clean, the sweet little restaurant attached. Comfy bed and nice shower. Could use someway to get a snack - I got in at 10 pm and there is nothing to eat but otherwise a sweet little hotel. Great location.
Response from Denise C, Director of Sales at Hotel Napoleon, An Ascend Hotel Collection MemberResponded 4 days ago
Thanks so much for staying with us and sharing your compliments. We are looking into a snack machine. We look forward to seeing you again.
Response from Laurie9030 | Reviewed this property |
I used the valet service and it costed approx $27. There is a parking lot a block from the hotel, so it's walkable. I don't know the cost. I just liked the convenience of valet parking and not having my rented car... More
I used the valet service and it costed approx $27. There is a parking lot a block from the hotel, so it's walkable. I don't know the cost. I just liked the convenience of valet parking and not having my rented car exposed to "whatever".