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Hotel Napoleon, An Ascend Hotel Collection Member

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Traveller (73)
Room & Suite (39)
Dining (6)
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Overview
  • Excellent66%
  • Very good24%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (177)
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Traveller rating
110
44
12
5
4
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LanguageEnglish
110
44
12
5
4
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All reviewsnewspaper buildingcoffee machine in the lobbyluna restaurantfoot ceilingswithin walking distancevery nice hotel locatedfront deskbeale streetboutique feelgrowing painsan easy minute walklovely boutiqueboutique hotelmodern roomsfree bottled waterbig bathroomvalet attendant
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1 - 5 of 175 reviews
Reviewed yesterday via mobile

First, front desk staff was great at check in. Personable and efficient. Second, room was a good size and well laid out. Large windows provided lots of light. Location was next to the baseball stadium, within a few blocks of Bealle street, and maybe 20...More

Thank Kkoleary
Reviewed yesterday via mobile

Stayed here fore two nights. Although they tried to check me out on the first day. Employees were friendly and helpful, particularly the valets. The hotel feels a bit new and that the staff are perhaps just getting used to things. And was fairly quiet....More

Thank GCarnaffan
Reviewed 2 days ago via mobile

We spent a weekend visiting Memphis. This was my first trip to Memphis so I had many questions. The hotel is located walking distance to many attractions. The hotel was clean- the room very comfortable. The staff was friendly, courteous and so helpful! I even...More

Thank Kbollman67
Reviewed 3 days ago via mobile

My mom, niece(4yrs old), and I stayed here for a fun overnight stay-cation. We are from the Memphis area and had not heard of this new hotel, but it lived up to its great reviews. We were greated with cookies, and they had complimentary citrus...More

1  Thank Lindsey H
Reviewed 5 days ago

Well done, small downtown, clean, the sweet little restaurant attached. Comfy bed and nice shower. Could use someway to get a snack - I got in at 10 pm and there is nothing to eat but otherwise a sweet little hotel. Great location.

Thank Kelleyanne
Response from Denise C, Director of Sales at Hotel Napoleon, An Ascend Hotel Collection MemberResponded 4 days ago

Thanks so much for staying with us and sharing your compliments. We are looking into a snack machine. We look forward to seeing you again.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$199 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$199 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (73)
Room & Suite (39)
Dining (6)
Business Centre & Event Rooms (2)
Questions & Answers
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AndyBernard1
8 June 2018|
Answer
Response from Laurie9030 | Reviewed this property |
I used the valet service and it costed approx $27. There is a parking lot a block from the hotel, so it's walkable. I don't know the cost. I just liked the convenience of valet parking and not having my rented car... More
0
Votes
Notfreud
19 January 2018|
AnswerShow all 4 answers
Response from Denise C | Property representative |
We do not have a laundry facility, but can send off to the cleaners.
1
Vote
Robyn D
14 August 2017|
AnswerShow all 9 answers
Response from futurenurse121 | Reviewed this property |
There was a mini fridge discreetly tucked away in a cabinet near the tv
1
Vote
Room Tips
"The traffic noises may be less on upper floors."
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"G004 is next to room housing ice/vending machines/access to workout room tho no noise, either from machines..."
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"Since this is a boutique hotel, I think all rooms will be pleasant"
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"The suites in one word "wow"! Large rooms flanked with floor to ceiling windows, flat screen..."
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