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Embassy Suites by Hilton Memphis

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Traveller (153)
Room & Suite (58)
Dining (5)
Overview
  • Excellent38%
  • Very good25%
  • Average16%
  • Poor12%
  • Terrible9%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star accommodation
All hotel details
Additional information
Offers from Embassy Suites by Hilton Memphis
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton Memphis
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,068)
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1,057 results
Traveller rating
383
263
171
134
106
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LanguageEnglish
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383
263
171
134
106
Show reviews that mention
All reviewsmade to order breakfastthe manager's receptionbreakfast staffshady groveindoor poolbusiness centerenjoyed my stayfront desk staffbusiness tripthe breakfast areacomplimentary breakfastnice staymemphis areabeale streetfreddiegoldfishlobby
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1 - 5 of 1,057 reviews
Reviewed 4 days ago via mobile

Overall, the hotel was decent. The staff was helpful and friendly. However, when I checked in, I did not have bedbug bites. My first nights stay I slept about 8 hours and awoke to a terrible itching sensation around my ankles. Seeing the small bite...More

Thank satiated80
Response from Ali A, General Manager at Embassy Suites by Hilton MemphisResponded 3 days ago

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration...More

Hotel's Favourite
Reviewed 4 weeks ago

After a hectic drive from Orlando to Memphis we checked into a different hotel. Without going into details, we were in need of a different hotel close to midnight. We called Embassy Suites reservation line and booked a double suite at 11:45pm. When we arrived...More

Thank Jessica T
Response from Ali A, General Manager at Embassy Suites by Hilton MemphisResponded 4 weeks ago

As service is the only product the Embassy Suites by Hilton Memphis sells, creating rewarding experiences for our guests is why comments of this kind are a "must share" with the management personnel and team. I appreciate you taking the time to provide feedback regarding...More

Reviewed 1 week ago

Very nice hotel with a lobby that has numerous sitting areas suitable for small groups. We arrived early and our suite was missing a few items that were immediately delivered after a call. The suite was clean and the beds were comfortable.The breakfast buffet offered...More

Thank cruiselady77
Response from Ali A, General Manager at Embassy Suites by Hilton MemphisResponded 1 week ago

Thank you for taking the time to share your experience about your recent stay at the Embassy Suites by Hilton in Memphis. We appreciate your comments and we are you happy to hear that you have enjoyed your stay with us and had a satisfactory...More

Reviewed 1 week ago via mobile

Quick check in. Love the location- close to good restaurants & shopping. Room was large of course- no real place to plug in phone chargers- not updated. Kept noticing that I was leaving dirty foot prints on the tile floor. Didn’t realize until I got...More

Thank Roitz
Response from Ali A, General Manager at Embassy Suites by Hilton MemphisResponded 1 week ago

I am so sorry you found the carpet in your unsatisfactory. I can assure you that is not the standard in our hotel. We work hard to make sure our housekeepers keep each and every guest room and bathroom clean; my apologies. I hope you...More

Reviewed 1 week ago

Very noisy hotel all night even though we were on the 5th floor. Rooms extremely small. Tried to print boarding passes on their computers. Could not get printer to work. Went to desk 3 times and ask for help. After 30 minutes I gave up...More

Thank Gary L
Response from Ali A, General Manager at Embassy Suites by Hilton MemphisResponded 1 week ago

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration...More

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Breakfast included
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$172 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$172 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (153)
Room & Suite (58)
Dining (5)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Steph L
25 June 2017|
AnswerShow all 4 answers
Response from Jeff G | Reviewed this property |
Yes, elevator is glass. When I was staying there, only one of the two elevators worked. Other was broken down, so there usually was a wait.
1
Vote
Steph L
25 June 2017|
AnswerShow all 9 answers
Response from Jim D | Reviewed this property |
Hotel in very safe area with Graceland about 30 minutes away
1
Vote
Eliza J
13 March 2017|
AnswerShow all 2 answers
Response from Mark D | Reviewed this property |
I agree. Talk to management.
0
Votes
Room Tips
"Ask for a room where the wifi actually works"
cberd1221
2 million years ago
Read review
"The rooms are set up like an indoor motel with 5 or 6 levels - they look out inside the lobby/breakfast area."
shirleans2018
2 million years ago
Read review
"If you can get a room on upper floor and in a corner above the front desk."
albertg192
2 million years ago
Read review
"So don't get the Premier room"
cwa92464
2 million years ago
Read review
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