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Embassy Suites by Hilton Memphis

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Embassy Suites by Hilton Memphis
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823 Reviews from our TripAdvisor Community

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Showing 814: English reviews
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Reviewed 3 days ago NEWvia mobile

We were somewhat nervous since so reviews were negative. However it was a nice experience; the staff were friendly and were helpful. The in house restaurant Frank Grissantis is an amazing Italian restaurant. We actually ate there twice. Overall a good weekend.

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Helpful?
Thank Troy T
Carson, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 25 October 2016

I tried to do pre-check in the day before I was arriving to do my room selection but for some reason it showed there wasn't any reservation. I contacted the hotel and the gentleman that answered the phone said the Hilton's app probably wasn't working and to try again later. I also attempted the day I arrived and it still...

Review collected in partnership with Embassy Suites Hotels
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Thank Christy T
About Hotel's Favourite Review
Nashville, Tennessee
Reviewed 1 week ago

PROS: Clean hotel, convenient location, and friendly staff. CONS: Terrible Evening Reception good and beverage selection, mediocre breakfast quality & selection, cold indoor pool and very expensive rates.

Review collected in partnership with Embassy Suites Hotels
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Thank Drew G
Springville, Alabama
Reviewed 2 weeks ago

Rooms could be cleaner and the quality of the food was not up to Embassy Suites standards ( unless you used the chefs at th omlet station ). There was no evening reception as I've experienced in the past

Review collected in partnership with Embassy Suites Hotels
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Thank tommys199
Memphis, Tennessee
Reviewed 2 weeks ago

The arrangement was very comfortable. The staff was nice and professional. The breakfast omelets were phenomenal as well as the manager special with cocktails. Our entire stay was pleasant for all the guest. The girls really enjoyed swimming and relaxing in the hot tub.

Review collected in partnership with Embassy Suites Hotels
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Thank Tracye S
Hurst
Reviewed 3 weeks ago

Stayed on a three day business trip. Lived up to expectations. Located within a short distance of a number of good local restaurants. Food in the bar was good and the service was also better than expected.

Review collected in partnership with Embassy Suites Hotels
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Thank Michael B
Arlington, Virginia, United States
Reviewed 3 weeks ago

Brian was excellent. I called Front desk to modify my reservation, arriving a day later due to weather and lady on the other line was rude. Brian took time to call me back and confirmed all changes. Your Food and Beverage department was amazing. Suite was spacious, lack of cleanliness ( carpet dirty). Staff was really good and took care...

Review collected in partnership with Embassy Suites Hotels
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Thank Olesea V
Reviewed 3 weeks ago via mobile

The number of "groups" of kids with one adult in hotel during the weekend leads us to believe that this a local kids party destination. Compete with a nuts, crowded, and, loud Saturday evening pool and kids wandering hotel unsupervised. Unless a party ban is instituted, (I know we have stayed with one embassy suites that had such a ban)...

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Thank TNfamilyguy
Weston, Florida, United States
Reviewed 3 weeks ago

Very nice looking Embassy Suites with glassed water falls creating a please environment in the lobby. Very close to restaurants and shops such as Target. Near-by restaurant American Heritage which is in strip plaza right next to hotel is a must. Fantastic food from across the country and great decor.

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Thank Alex E
Huntsville, United States
Reviewed 4 weeks ago

This hotel is fantastic! If you are serious about customer service and quality of the hotel then you need to make a reservation at this hotel. The rooms were very clean and the staff were helpful and attentive. I felt like I had known some of the staff members forever because that's how they made me feel. I didn't meet...

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Thank kimberlydD8299BN

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about Embassy Suites by Hilton Memphis

Address: 1022 S Shady Grove Rd, Memphis, TN 38120
Region: United States > Tennessee > Memphis
Price Range: RM816 - RM1,254 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Memphis 3.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Embassy Suites Memphis Hotel Memphis
Memphis Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Memphis staff and other travellers.
5 questions
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3 months ago
London, United Kingdom
3 months ago
Blue Island
8 months ago
Ocean Springs, Mississippi
over a year ago
Peoria, Illinois

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Questions? Get answers from Embassy Suites by Hilton Memphis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a nice walk in shower in the handicapped accessible room.”
 of 5 bubbles Itzie4you, 16 Jan 2017 | Read review
“All rooms have atrium overlooks. There isn't much scenery looking outside.”
 of 5 bubbles R2500QQmarkd, 11 Jan 2017 | Read review
“535 nice view to the lobby”
 of 5 bubbles 763anak, 27 Sep 2016 | Read review
“Go elsewhere.”
  • Moldy Airconditioner
  • Clogged filter that was 7 months old.
  • Dusty vent
 of 5 bubbles josephLem, 25 Aug 2016 | Read review
“Definitely choose a high level 'corner room'. This is an atrium hotel..”
 of 5 bubbles jennifercX3200GB, 11 Aug 2016 | Read review
5 of 5