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Embassy Suites by Hilton Memphis

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775 Reviews from our TripAdvisor Community

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Showing 766: English reviews
Virginia Beach, Virginia
1 review
Reviewed 5 days ago NEW

We always stay at Embassy Suites. There were ANTS in bar area. You can not get the evening beverage without presenting an ID no matter how old you are. The elevator was out for a short while. Breakfast was minimal.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank nathanp968
hilliard, United States
2 reviews
Reviewed 6 days ago NEW

Embassy Suites is always consistent, quiet, convenient for our Memphis stays. The rooms are always clean and comfortable. The suites are nice - especially when one or the other people in the room are snoring (lol). The breakfast is fantastic - made to order eggs are delicious and the cooks is always courteous. If arriving in time for the evening... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank David M
Level Contributor
5 reviews
Reviewed 6 days ago NEW

When I travel I don't usually spend much time in the hotel. I enjoy the manager's hour and breakfast. The rooms were quiet, wifi worked, I had hot water when I woke up. The only thing that I wasn't happy about was the restaurant bar. I didn't realize it was a restaurant bar and expected to get the complementary beverage.... More 

Helpful?
Thank Steven M
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

We chose Embassy Suites without reading reviews because it is our family's favorite hotel. We appreciate the indoor pool, nice breakfast, evening snacks and great service and rooms. This particularly Embassy Suites just wasn't up to the standards we expected. The large lobby has been recently renovated nicely with many areas for sitting and giving you room to relax outside... More 

Helpful?
Thank SouthCoastMama
United States
1 review
Reviewed 1 week ago

I travel frequently on business and stay in Embassy Suites quite often. So I planned and booked a stay with my wife to celebrate 23 years together at the Memphis Embassy Suites to experience what Memphis has to offer. This Embassy Suites was like no other. Customer service was terrible and the upkeep of the room was terrible and in... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 791anthonyn
2 reviews
Reviewed 2 weeks ago via mobile

The hotel is below average the walls are paper thin and you literally can hear the person in the next room speak. The rooms are not as nice and it has a cheaper feel to it. I would say some staff members are not very professional. The worst Embassy Suites I have stayed at will never book here again.

Helpful?
Thank Justin H
Franklin
2 reviews
Reviewed 2 weeks ago

Nice people but the whole place is outdated, shabby and in need of a complete overhaul. We had to change rooms because in our first room the carpet was dirty and frayed; the furniture was also soiled and just plain ugly, mismatched and cheap looking.There were holes in the wall where pictures once hung. And the tile floors were sticky!... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank mth0masc
Saint Louis, United States
1 review
Reviewed 2 weeks ago

The hotel is clean and well maintained. Excellent location close to an interstate highway. A bit far from downtown Memphis, be easy to get to. Many good restaurants close by, and the "free" breakfast is excellent.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank davidwH288ES
Saint Louis, Missouri
2 reviews
Reviewed 2 weeks ago

Excellent customer service by Seimon at the front desk. Good cook to order food. Replacing items on the buffet was too slow, all other food that I had was cold and family was done by the time the replacement/ refill came out.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Edurado L
Memphis, United States
1 review
Reviewed 3 weeks ago

Hotel has everything you need. Room windows can't open, so you have to rely on A/C for fresh air. Bathroom could use some remodeling, but it's a decent hotel to stay in. Cooked-to-order breakfast is good, but personally I found that there was not enough choice in terms of fruits/yogurts etc.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank dirkp147

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service

Additional Information about Embassy Suites by Hilton Memphis

Address: 1022 S Shady Grove Rd, Memphis, TN 38120
Region: United States > Tennessee > Memphis
Price Range: RM800 - RM1,205 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Memphis 3.5*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Travelocity, Priceline, Hotels.com and Odigeo so you can book your Embassy Suites by Hilton Memphis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Memphis Hotel Memphis
Memphis Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Memphis staff and other travellers.
5 questions
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24 days ago
London, United Kingdom
29 days ago
Blue Island
5 months ago
Ocean Springs, Mississippi
11 months ago
Peoria, Illinois

See all questions (5)

Questions? Get answers from Embassy Suites by Hilton Memphis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“535 nice view to the lobby”
 of 5 bubbles 763anak, 27 Sep 2016 | Read review
“Go elsewhere.”
  • Dusty vent
  • Clogged filter that was 7 months old.
  • Moldy Airconditioner
 of 5 bubbles josephLem, 25 Aug 2016 | Read review
“Definitely choose a high level 'corner room'. This is an atrium hotel..”
 of 5 bubbles jennifercX3200GB, 11 Aug 2016 | Read review
“Higher floors are quieter, but atrium properties are by nature noisier.”
 of 5 bubbles AggieJoe79, 5 Aug 2016 | Read review
“This hotel is incredibly loud and be sure to check your credit card statements.”
 of 5 bubbles shonikajackson, 1 Aug 2016 | Read review
5 of 5
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