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Based our reservation on the combination of reviews seen here. It turned out to be just that-a combination of the reviews. The property itself was average, but in a great location. Lots of restaurants close by, the trash bins outside were full, the hotel staff...More
Response from 00esa, General Manager at Extended Stay America - Memphis - GermantownResponded 6 June 2017
Thanks for the feedback regarding your stay with us. We are happy to note that our service and facilities were adequate for your needs. We are also glad to read that the next time you are in our area you will visit us again.
The place is very nice and clean most of the time. The crew is wonderful very nice and helpful. The location of the place is far from the city but very close to restaurants, shopping centers and so.. great for business.
Response from 00esa, General Manager at Extended Stay America - Memphis - GermantownResponded 18 May 2017
Thank you for providing your feedback. We are delighted to know you loved our service and the location being close to many points of interest in our area. We hope to welcome you back soon.
The room was spacious and the staff made you feel like family. The AC went out in the room and they fix it in no time. The staff paid attention to your needs and went out their way to help you. I will stay here...More
1 Thank Michael H
Response from 00esa, General Manager at Extended Stay America - Memphis - GermantownResponded 15 May 2017
It was a pleasure to read your fantastic review about Extended Stay America - Memphis - Germantown. We strive to provide our guests outstanding hospitality, and your compliments serve as an encouragement to all of us. I will share your praises with my associates. We...More
I have stayed here at least 50 times. When I go to Memphis, I only stay here. The staff is great!!!! And the location is good also. I call this my home away from home. I will be going back again. I can't wait to...More
Thank Debra B
Response from 00esa, General Manager at Extended Stay America - Memphis - GermantownResponded 11 May 2017
Debra, thank you for your consistent support towards Extended Stay America - Memphis - Germantown. We work hard to make your stay as enjoyable as it can be, so when you choose to return it confirms our efforts are focused in the right direction. It...More
Unclean room, hair on bed sheets and bathroom. Commode was unclean, sheets were so thin you could see thru them and the blanket had holes. The window was stuck open about 1" and would not close. Tried using the iron and had to hunt for...More
US$79 - US$101 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Homestead Studio Suites Memphis/Poplar Hotel Memphis ,