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Candlewood Suites Memphis

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Traveller (14)
Room & Suite (11)
Business Centre & Event Rooms (2)
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Overview
  • Excellent41%
  • Very good21%
  • Average7%
  • Poor15%
  • Terrible16%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Suites
Fitness centre
2 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (66)
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25
14
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11
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LanguageEnglish
25
14
5
9
11
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All reviewsfull kitchenelectric stovean extended stay hotelnice neighborhoodfront deskcoffee makerone night staywill stay there againcomfy bedfree breakfastenjoyed my staytvgermantowninternetmicrowave
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1 - 5 of 64 reviews
Reviewed 28 August 2017 via mobile

We stayed there for 5 days. Room was clean but to our surprise corridor smells like cigarettes all the time while rooms are Non smoking. Our room was almost at the end of the corridor and it was very difficult to cross the corridor. Corridor...More

1  Thank Richa D
Management response:Responded 29 August 2017

Dear Richa, Thank you for your review. I am sorry to hear about the issues you experienced during your stay with us. Being an extended stay property, we do provide full kitchenette's in the room, and thus we do not offer breakfast. Also due to...More

Reviewed 7 August 2017 via mobile

Save yourself some money and drive down the road! Mattresses that are way past their prime, AC that has a mind of its own.(had to get it working on my own because No one was on duty when I checked in to look at it)...More

3  Thank cox_randall
Management response:Responded 8 August 2017

Dear cox_randall, I am sorry to hear about the issues you experienced during your stay with us. We will be undergoing a property update within the next year that will include new mattresses and new carpet. I can assure you that we take the safety...More

Reviewed 31 July 2017

One night stay while passing through. Nothing special about the room. Everything felt damp and we had to run the heat for a while to dry it out. The wall around the a/c unit looked had been repaired and not very well. More like something...More

3  Thank ply72rr
Management response:Responded 1 August 2017

Dear ply22rr, Thank you for your review, we greatly value feedback from our guests and I can assure you we will do everything we can to guarantee a similar occurrence doesn't happen in the future. I will have our maintenance team address the issues you...More

Reviewed 29 May 2017 via mobile

We have stayed at Candlewood Suites on several occasions, but I'm not sure we ever will again. We didn't have hot water all weekend and all the front desk would tell us was that the water just doesn't get very hot. We had leftover food...More

5  Thank Stephen B
Response from IHGService, Guest Relations Manager at Candlewood Suites MemphisResponded 12 June 2017

Dear Stephen B, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel due to the issue with the hot water and the level of service you received...More

A TripAdvisor Member
Hammond, Louisiana
111
Reviewed 20 April 2017 via mobile

The hotel lobby looks good. We didn't have any reservations but we were able to get a double bed room. My husband said he stayed here a few years back. It looks like they updated it. Our room has a kitchen that you can cook...More

Thank A TripAdvisor Member
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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Restaurant
Details
Price range
US$87 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$87 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (14)
Room & Suite (11)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Fourth floor had a great view was super quiet and peaceful also had a smoking room no going down outside..."
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"get fourth floor room so no one is upstairs bouncing around"
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"I think the Smoking rooms are on the fourth floor."
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"Centennial Drive"
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