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at what point do they fire Scott Akin. He responds to every review but it is always the same excuses with no countermeasure in fixing the problem. He never states what he did to improve the situation.More
Thank Anthony D
Response from comfortsuites123, Front Office Manager at Quality Suites I-240 East-AirportResponded 3 weeks ago
Thank you for taking the time out of your busy life to write a review of of this hotel. I am sorry that you feel the way you do; however, if every guest felt like that, they wouldn't have to fire me--I'd resign, and probably...More
Do not stay here! I had to book somewhere at the last minute and as they advertise it as airport I quickly booked without checking reviews. It's miles from the airport!
The hotel is disgustingly dirty although the room was slightly better than the lift...More
Stayed here when I needed to find a last minute hotel. Dirty dirty dirty and loud throughout the night. Then first thing Sunday morning a church service with tambourines started and woke us all up. Would never stay here againMore
Thank A TripAdvisor Member
Response from comfortsuites123, Front Office Manager at Quality Suites I-240 East-AirportResponded 4 weeks ago
First of all I would like to thank you for writing a review for this hotel. I understand you had comments; however, I do not get many complaints about cleanliness. In fact most people say they are in fact impressed with the housekeeping. It is...More
The hotel is old and dated. The worst part was the smoke. Yes, this hotel has smoking rooms (I didn't know that they still existed). Even the non-smoking rooms smelled like smoke. The smell was worse in the hallways, the elevator (saw cigarette ashes on...More
Decent breakfast with eggs and sausage although girl working it was not efficient. Let coffee run out and there was no sugar. She was in no hurry to do anything. Nice indoor pool and hot tub. Employees at desk very nice. Our only complaint was...More
Response from comfortsuites123, Front Office Manager at Quality Suites I-240 East-AirportResponded 1 August 2017
Thank you for taking the time to write a Tripadvisor review for this hotel. I agree with your headline, it is a nice place. I'm sorry about the sugar at breakfast. I did not realize we were out of sugar until it was too late....More
US$74 - US$133 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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