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Holiday Inn Select Memphis - Downtown (Beale Street)

1,118 reviews
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Traveller (105)
Room & Suite (89)
Dining (20)
Overview
  • Excellent19%
  • Very good42%
  • Average25%
  • Poor9%
  • Terrible5%
Travellers talk about
“peabody hotel”(110 reviews)
“great location”(217 reviews)
“beale street”(362 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3.0 Star Hotel
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Offers from Holiday Inn Select Memphis - Downtown (Beale Street)
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,118)Write a Review
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Traveller rating
215
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102
59
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215
407
266
102
59
Show reviews that mention
All reviewspeabody hotelgreat locationbeale streetvalet parkingdirectly across the streettwo blockswithin walking distanceribscorner roompeabody ducksvalet staffcivil rights museumsun studioautozone parkother attractionsper daysoul museum
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1 - 5 of 1,049 reviews
Reviewed 1 week ago

Not impressed or happy about our stay here. Under renovation which is an understatement. Took approximately 10-15 minutes to check in due to 3 girls at desk not sure what rooms were ready etc. had to wait for one to go up and check. It...More

Thank rkymtncjngrl
Hotel's Favourite
Reviewed 18 October 2017

I was looking for a good place to stay close to Beale St and after being there to see what hotels are around I definitely made the right choice. The entire staff was wonderful accommodating and friendly. The only drawback was that it did not...More

2  Thank Janet M
Reviewed 2 weeks ago

The construction going on makes this hotel unsafe for habitation. The noise is due to drills and hammers trying to scrap every bit of tile off of every floor above, and the noise reverberates throughout the frame of the building and into every room. I...More

Thank Brian C
Response from IHGService, Guest Relations Manager at Holiday Inn Select Memphis - Downtown (Beale Street)Responded 2 days ago

Hi Brian C, I realize that you have many options for lodging and I appreciate you choosing our property. I am glad that you find our welcoming staff pleasant. However, I regret that your overall experience was not as expected because of the condition of...More

Reviewed 2 weeks ago

Hotel under total renovation: No lobby, no restaurant or bar or anything. No hot water at 10pm or at 10am. Construction from 8-5, then moving furniture at night. Only 1 of the 4 elevators worked, and the only working one is monopolized by construction workers,...More

Thank Richard F
Response from IHGService, Guest Relations Manager at Holiday Inn Select Memphis - Downtown (Beale Street)Responded 4 days ago

Hello Richard F, First of all, thank you very much for your recent stay at our Holiday Inn Memphis-Downtown (Beale St.), TN. I am so sorry to see you did not enjoy your overall experience with us, especially with the renovation and cleanliness. We’d like...More

Reviewed 2 weeks ago via mobile

No hot water- freezing room- smells damp - breakfast cold - dust filled lifts- and they are the best bits been travelling the world for over 30 years and this is by far the worst even told by staff how bad it is hotel should...More

Thank julesgoldee
Response from IHGService, Guest Relations Manager at Holiday Inn Select Memphis - Downtown (Beale Street)Responded 6 days ago

Hello julesgoldee, Thank you for taking time to share your experience with us. We are sorry to hear that you did not fully enjoy your time in our hotel and apologize if some of our amenities and services fell below your expectations. We take comments...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Conference Facilities
Banquet Room
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Pool
Details
Price range
US$151 - US$276 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$151 - US$276 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (105)
Room & Suite (89)
Dining (20)
Pool & Beach (14)
Amenities (20)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
MaBear17
3 February 2018|
AnswerShow all 7 answers
Response from Susie M | Reviewed this property |
I didn’t have trouble with the water. The hotel is very run down and not clean. I also thought it was very overpriced. There are other hotels that are nearby that would be a better choice.
0
Votes
sharon h
21 January 2018|
AnswerShow all 4 answers
Response from birdturd73 | Reviewed this property |
it's only a 5 minute walk to Beale street and Beale street is very short itself
0
Votes
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12345612
Room Tips
"go accross the stree to the Peabody and pay the higher rate"
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"Choose another hotel."
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"Ask for a quiet floor/room with hot water."
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"Stay at a different hotel."
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