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Holiday Inn Select Memphis - Downtown (Beale Street)

1,119 reviews
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Traveller (105)
Room & Suite (89)
Dining (20)
Overview
  • Excellent19%
  • Very good42%
  • Average25%
  • Poor9%
  • Terrible5%
Travellers talk about
“peabody hotel”(110 reviews)
“great location”(218 reviews)
“beale street”(362 reviews)
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3.0 Star Hotel
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Rooms
6 Mar7 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,119)Write a Review
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Show reviews that mention
All reviewspeabody hotelgreat locationbeale streetvalet parkingdirectly across the streettwo blockswithin walking distanceribscorner roompeabody ducksvalet staffcivil rights museumsun studioautozone parkother attractionsper daysoul museum
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11 - 15 of 1,050 reviews
Reviewed 5 January 2018 via mobile

Probably not a regular review but accurate for our stay. Frozen pipes, bust boiler, no heating, no hot water and the fire alarm going off in the middle of the night. Not great when it's the coldest January in Memphis for years. The staff have...More

Thank Caterina O
Response from IHGService, Guest Relations Manager at Holiday Inn Select Memphis - Downtown (Beale Street)Responded 4 weeks ago

Hello Caterina O, Thank you for staying with us and for sharing your feedback. It is unfortunate that you were not able to fully enjoy your stay with us due to the room temperature and the fire alarm. Please accept our sincerest apologies for any...More

Reviewed 3 January 2018 via mobile

We were just there for the Liberty bowl. They jacked the price way up $299 a night. The room was fine the service was good and the breakfast buffet was a good deal. However the lobby was under construction so the was zero place to...More

Thank qch3
Response from IHGService, Guest Relations Manager at Holiday Inn Select Memphis - Downtown (Beale Street)Responded 4 weeks ago

Hi qch3, Thank you for your candid review and for staying with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'm sorry to learn you did not fully enjoy your overall experience with us. Your feedback...More

Reviewed 3 January 2018

This is by far the worst Holiday Inn I've ever taken my family to stay at. But before telling you the negatives, the staff did try their best in extremely difficult conditions and the location is nice as it's across from the #Peabody which is...More

1  Thank Thewilsoncrew4
Response from IHGService, Guest Relations Manager at Holiday Inn Select Memphis - Downtown (Beale Street)Responded 4 weeks ago

Dear Thewilsoncrew4, We appreciate you for sharing your review about your recent stay. We are very sorry that you did not experience an exemplary hotel stay because of the level of service your have received. I apologize for any inconvenience you might have experienced. I...More

Reviewed 4 December 2017

We stayed at the Holiday Inn Select Memphis-Downtown on December 1 & 2. We were in the city for the St. Jude's Marathon and fun on Beale Street. The staff was very personable. The Hotel Lobby & Restaurant were presently under construction. During our stay...More

Thank michaelsK7639HL
Response from IHGService, Guest Relations Manager at Holiday Inn Select Memphis - Downtown (Beale Street)Responded 18 December 2017

Hi michaelsK7639HL, Thank you for taking time to share your experience. We sincerely apologize for any inconvenience your experienced during your recent stay due to the renovation and for the lack of water during your stay. I would also like to apologize for any service...More

Reviewed 29 November 2017

In all fairness they are renovating the place so it's a little hard to determine what it will be like when it's all completed. But, that said...the amenities are meager. No refrigerator in the room. Room only a "mostly" clean. No tissues and almost out...More

Thank Robert W
Response from IHGService, Guest Relations Manager at Holiday Inn Select Memphis - Downtown (Beale Street)Responded 13 December 2017

Hello Robert W, Thanks for highlighting the prime location of our hotel and for choosing us! I'm sorry to hear that the standards did not meet your requirements, particularly with housekeeping and the lack of amenities. We are excited for the changes to take place...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Conference Facilities
Banquet Room
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Pool
Details
Price range
US$150 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$150 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (105)
Room & Suite (89)
Dining (20)
Pool & Beach (14)
Amenities (20)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
MaBear17
3 February 2018|
AnswerShow all 7 answers
Response from Wendy M |
Hot water came for us after running the shower for 10 minutes. The wasted water is very upsetting. The noise is terrible, the mildew smell is worse and no control over the air/heat was frustrating. But don’t worry, they... More
1
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sharon h
21 January 2018|
AnswerShow all 4 answers
Response from birdturd73 | Reviewed this property |
it's only a 5 minute walk to Beale street and Beale street is very short itself
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12345612
Room Tips
"go accross the stree to the Peabody and pay the higher rate"
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"Choose another hotel."
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"Ask for a quiet floor/room with hot water."
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"Stay at a different hotel."
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