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Madison Hotel

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Traveller (485)
Room & Suite (343)
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Overview
  • Excellent56%
  • Very good25%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“rooftop bar”(320 reviews)
“junior suite”(47 reviews)
“mississippi river”(140 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,179)
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2,146 results
Traveller rating
1,158
544
249
118
77
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1,158
544
249
118
77
Show reviews that mention
All reviewsrooftop barjunior suitemississippi riverbeale streetboutique hotelfire pitvalet parkingturn down servicelarge bathroomvalet servicebeautiful hoteldowntown memphisfew blocksmud islandsouthern hospitalitycivil rights museummain street
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471 - 475 of 2,146 reviews
Reviewed 6 April 2017 via mobile

We only stayed one night and did not have a chance to use a number of the amenities. We visited with a gentleman headed to the work out and we made a quick stop on the rooftop. Our room was spotless; it had a Keurig...More

5  Thank Torte_Sue
Response from Shondra B, Front Office Manager at Madison HotelResponded 16 April 2017

Thank you so much for your comments about the staff, they truly believe in putting the guest first. I will relay your candid comments about your stay. We look forward to having you here again.

Reviewed 6 April 2017

The staff was very courteous helpful and friendly. The room was great. It was spacious and clean. We will definitely try to come back to the Madison again. We would like to take advantage of the rooftop view next time. It was closed last visit...More

Review collected in partnership with this hotel
Thank Kurt B
Response from Shondra B, Front Office Manager at Madison HotelResponded 16 April 2017

Thank you so much for your comments about the front desk staff, they truly believe in putting the guest first. I will relay your candid comments about your stay. We look forward to having you here again.

Reviewed 6 April 2017

We loved our room at The Madison, and enjoyed the roof-top terrace with great views of the city and river. The valet parking was super convenient, too!Our room was spacious and very different, featuring a round bed, and modern decor.

Review collected in partnership with this hotel
Thank Joy S
Response from Shondra B, Front Office Manager at Madison HotelResponded 16 April 2017

Thank you so much for your comments about the staff, they truly believe in putting the guest first. I will relay your candid comments about your stay, the roof top is truly amazing We look forward to having you here again.

Reviewed 5 April 2017

From the moment that I had a friendly and helpful conversation with Kayla in reservations until a pleasant check-out with Rachel, staying at the Madison was a pleasure. Valet and housekeeping are a step above and always greet you with a smile and ,"What can...More

Review collected in partnership with this hotel
Thank Gail B
Response from Shondra B, Front Office Manager at Madison HotelResponded 16 April 2017

Thank you so much for your comments about the staff, they truly believe in putting the guest first. I will relay your candid comments about your stay, the roof top is truly amazing Kaley and Rachel both are truly exudes service at it's best. We...More

Reviewed 5 April 2017

Excellent hotel and staff. Loved my stay and the comfort of the rooms are wonderful. I love the style of the hotel very warm and cozy! I will definitely stay here again. I will also tell all my friends how great the hotel is!

Review collected in partnership with this hotel
Thank 865lawandaw
Response from Shondra B, Front Office Manager at Madison HotelResponded 16 April 2017

Thank you so much for your comments about the staff, they truly believe in putting the guest first. I will relay your candid comments about your stay, the roof top is truly amazing We look forward to having you here again.

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$172 - US$371 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Memphis
#7 Romantic Hotel in Memphis
#9 Family Hotel in Memphis
#11 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$172 - US$371 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Memphis
#7 Romantic Hotel in Memphis
#9 Family Hotel in Memphis
#11 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms
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Traveller (485)
Room & Suite (343)
Dining (29)
Amenities (29)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
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AndyBernard1
14 June 2018|
AnswerShow all 3 answers
Response from Sheryn R | Reviewed this property |
We stayed in April, and the renovations were nowhere near finished. Also they still have our $1000. We are disputing this through Visa International. They said it’s for payment of accommodation. Although we prepaid our... More
0
Votes
james S
21 March 2018|
AnswerShow all 4 answers
Response from Rahul M | Reviewed this property |
It used to be friendly, amazing, clean and vibrant. Now it just sucks! It smells. It is dirty! It is unfriendly! I wrote a review on TripAdvisor and no one from the hotel even responded. That should tell you how much they... More
1
Vote
lindafromNJ
3 January 2018|
AnswerShow all 3 answers
Response from Amy V | Reviewed this property |
We also were told cancellation would mean forfeiture of all costs. It was definitely a risk.
0
Votes
Room Tips
"River view rooms are the best!"
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"Upper level rooms have great views of the river."
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"Ask for higher floors and views of the Mississippi to avoid street noise."
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"5 stars for service, sleep quality and rooms."
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