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Madison Hotel

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#9 of 136 Hotels in Memphis
Certificate of Excellence
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1 room 2 adults 0 children
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Madison Hotel
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1,638 Reviews from our TripAdvisor Community

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Showing 1,614: English reviews
Collierville, Tennessee
Reviewed 4 August 2015

We reserved multiple rooms for family and out of town guests for our son's wedding in July. Everything about the hotel was exceptional! The staff responded to each and every need that we had. They were very helpful when I had to move flower arrangements and decor from one venue to another. I would highly recommend your hotel to friends...

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Helpful?
Thank gbwestmo
Kristy S, Director of Sales at Madison Hotel, responded to this review

Thanks so much for sharing your experience with us! It sounds like you had a chance to enjoy all of the wonderful things that make this hotel so great, and we are glad that you chose to stay with us for such a memorable occasion. We look forward to you returning for another stay with us in the future1

Little Rock
Reviewed 4 August 2015

The hotel was wonderful. There were only two small issues which were quickly addressed. The room did not have towels but one call remedied the problem. The view from the roof top lounge was very nice. The hotel was quiet and the suite impressed and surprised the wife. Thank you for a lovely time.

Review collected in partnership with this hotel
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Helpful?
Thank Aaron R
Kristy S, Director of Sales at Madison Hotel, responded to this review

Thanks so much for sharing your experience with us! It sounds like you had a chance to enjoy all of the wonderful things that make this hotel so great. We are happy to hear that you chose The Madison for such a memorable occasion with your wife. We look forward to having you both back again in the future!

Fairford, United Kingdom
Reviewed 4 August 2015

Nice roof top bar, good location, friendly service. Housekeeping needs to be improved, rooms are not cleaned to an acceptable standard. On arrival towels were dirty, bathroom surfaces had not been cleaned, there was a large brown stained area on the ceiling and cereal on the carpet. The hotel apologised immediately and changed our room but this could also have...

Review collected in partnership with this hotel
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Helpful?
2Thank Sunsue7
Angie H, General Manager at Madison Hotel, responded to this review

Thank you for the kind comments about the staff and location. I will be sure to share them. I am very sorry that your room did not meet our cleanliness standards. I have shared your review with the Housekeeping team and will meet with management soon. Once again, we appreciate your feedback and hope that you will choose the Madison...

Stafford
Reviewed 3 August 2015

staff was excellent, all of the attractions was within walking , great location, the only drawback was the bed was much too firm for me and my guest. the hotel try very hard to address whatever issues may come up and I think they have done that

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Helpful?
Thank redgerg
Kristy S, Director of Sales at Madison Hotel, responded to this review

Thanks so much for sharing your experience with us! So glad to hear that our staff helped make your stay more comfortable. We hope that you plan to stay with us during your next visit to Memphis!

Bakersfield, California
Reviewed 31 July 2015

Upon arrival from a red eye flight, we were welcomed with friendly service by Rose at the front counter. She had a room ready for us, at no extra charge so we could catch up on lost sleep before seeing the sites of the city. Located within easy walking distance of Beale Street, the trolly and buses, this hotel had...

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Helpful?
Thank Dianne H
Kristy S, Director of Sales at Madison Hotel, responded to this review

Thanks so much for sharing your experience with us! It sounds like you had a chance to enjoy all of the wonderful things that make this hotel so great. We will be sure to let Rose know that she made your stay a memorable experience. We look forward to having you back.

Ottawa, Canada
Reviewed 30 July 2015

Had great service from Rose who helped me book airport transfers. She was extremely helpful and called back promptly with the information I require. As a travel agent it is nice to be able to count on our suppliers and I have used the Madison on couple of occasions.

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Helpful?
1Thank Mona S
Kristy S, Director of Sales at Madison Hotel, responded to this review

Thanks so much for sharing your experience with us! It sounds like you had a chance to enjoy all of the wonderful things that make this hotel so great. We will be sure to let Rose know that you made your stay a memorable experience. We look forward to having you back.

Lawrenceville, Georgia
Reviewed 30 July 2015

I had the most wonderful stay, everyone was very nice. The roof top bar has a wonderful view of the river. The room was very romantic. The sound system in the room was great. Everything was in walking distance.

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Helpful?
1Thank tony b
Kristy S, Director of Sales at Madison Hotel, responded to this review

Thanks so much for sharing your experience with us! It sounds like you had a chance to enjoy all of the wonderful things that make this hotel so great. We hope that you plan to stay with us during your next visit to Memphis!

Overland Park, Kansas
Reviewed 30 July 2015

We had a junior suite which was comfy, clean and completely up to date with decor and technology. We called down for turn down service as our daughter was sleeping on the couch. The person who came was very polite and did a good job. The bed was unfortunately very uncomfortable though so glad we were only staying for one...

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Helpful?
Thank Love2ryd
Kristy S, Director of Sales at Madison Hotel, responded to this review

Thank you so much for sharing your experience with us. I hate to hear that you did not get assistance with your luggage. Our valet team is trained to assist with all luggage, and should have been present to help with your departure. I hope that you plan to visit us again, and allow us to provide the service that...

Plano, Texas
Reviewed 30 July 2015

It's a nice hotel pretty centrally located, although we didn't get out and wander much. We were only there one night and we really wanted to get up to the roof, have a drink, watch the sun set on the Mississippi, and enjoy the evening. We did all that and it was fun. The roof can be a bit crowded,...

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Helpful?
1Thank Karen S
Kristy F, Director of Sales at Madison Hotel, responded to this review

Thank you so much for sharing your feedback! We are so pleased to hear that you had a chance to enjoy some of the many amenities of the hotel, and that we exceeded your expectations. We look forward to having you back!

New York City, New York
Reviewed 29 July 2015

Great staff, best rooftop sunset view, modern/clean rooms, all within walking distance of Beale, the Pyramid, the Peabody, Redbirds Stadium, FedEx forum, and several bars/restaurants. Only downside was I had to ask twice to get my room serviced (it was late in the day) and when I asked for a tv remote it showed up the following day (at 8:00...

Review collected in partnership with this hotel
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Thank daveZ8050IZ
Kristy F, Director of Sales at Madison Hotel, responded to this review

Thank you so much for sharing your feedback! We are so pleased to hear that you had a wonderful stay with us, and that we exceeded your expectations. We look forward to having you back!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The jazzy spirit of Memphis is brought to life at the Madison Hotel. This boutique luxury hotel dazzles the senses with its striking interiors. Its contemporary style is best defined by its bold use of colors, geometric patterns, and modern furnishings. Sexy yet comfortable, this stylish luxury hotel is the select address for cosmopolitan travelers. It is known as downtown Memphis’ most celebrated luxury venue and the 1st Small Luxury Four Diamond Hotel – The Madison. ... more   less 

Additional Information about Madison Hotel

Address: 79 Madison Ave, Memphis, TN 38103
Region: United States > Tennessee > Memphis
Price Range: RM842 - RM1,756 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Madison Hotel 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Madison Hotel Memphis
Hotel Style:
#5 Luxury Hotel in Memphis
#7 Romantic Hotel in Memphis
#10 Family Hotel in Memphis
#11 Business Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Madison Hotel staff and other travellers.
32 questions
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Questions? Get answers from Madison Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for River view”
 of 5 bubbles 539chandas, 19 Feb 2017 | Read review
“Ask to be on the opposite side of the building from the dumpster.”
 of 5 bubbles jschnitzer2017, 19 Feb 2017 | Read review
“The higher up, the better the view of the river....”
 of 5 bubbles SueS464, 25 Jan 2017 | Read review
“You want to get a junior suite not a single king room”
 of 5 bubbles yulandah2016, 24 Dec 2016 | Read review
“Ask for a Riverview”
 of 5 bubbles mmemphis2016, 23 Dec 2016 | Read review
5 of 5