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Crossland Memphis - Sycamore View

64 reviews
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Traveller (9)
Room & Suite (7)
Hotel & Grounds (9)
Overview
  • Excellent7%
  • Very good14%
  • Average14%
  • Poor12%
  • Terrible53%
22 May 2017
“Nightmare on Sycamore”
31 Jul 2017
“It's basic if that”
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2.0 Star Hotel
All hotel details
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Reviews (64)Write a Review
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1 - 5 of 63 reviews
Reviewed 1 August 2017 via mobile

We reserved a king studio online based on the pictures but these pictures aren't accurate. The outside looks very nice but the inside of the rooms need updating badly. The floors were dirty, no kitchen eatery, half a roll of open tissue and the recliner...More

Thank Torilynn83
Reviewed 7 July 2017 via mobile

I've booked a flat, for a couple of nights. When I got there, I were assigned a flat, where somebody just had left. The room was trashed, filled with drug paraphernalia laying in the floor. The outdoor surroundings were so messy, with carnage laying all...More

Thank Nikolaj R
Management response:Responded 8 July 2017

Good afternoon, I am sorry you had issues with your stay. Please contact the hotel to speak with me regarding these issues. I would welcome the opportunity to know what you are referring to as well as what day you were here so I may...More

Reviewed 23 May 2017 via mobile

I was upset from the moment I arrived. After 7 hours of driving and 2 prior confirmation calls and confirmation email. I was told my reservation was canceled. After finding email was given a room full of roaches.More

Thank P739OZashleys
Management response:Responded 24 May 2017

I apologize for the issues you had on your recent stay. We certainly never mean to have issues like this or any other as we want you to have the very best stay each and every time/ Please allow me to try to make it...More

Reviewed 15 March 2017 via mobile

Gm is a fantastic guy and his desk clerk is awesome yes hotel is dated but it's getting renovated in may. I see this place in may being great gm is new and very motivated I got faith in him he was nothing but honest...More

1  Thank Zach H
Management response:Responded 24 May 2017

Thank you for the wonderful comments. We really do strive to give the very best service to our valued guests. We look forward to having you again when you are in town.

Reviewed 14 September 2016

This was my trip to Memphis and wanted to get an affordable place to just sleep. Well I am not impressed with the property. It has dirty room with no front desk support. I was put in a smoking room whereas I requested a non-smoking...More

Thank Muhammad-Atif Z
Management response:Responded 27 January 2017

Thank you for taking the time to review our hotel. I do apologize for the issues you had during your stay. I have just recently taken over management of the hotel and can assure you that this is not the norm nor will it be...More

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Traveller (9)
Room & Suite (7)
Hotel & Grounds (9)
About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$56 - US$67 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Smoking rooms available, Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$56 - US$67 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Smoking rooms available, Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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