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Homewood Suites by Hilton Memphis-Poplar

725 reviews
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Traveller (42)
Room & Suite (35)
Dining (7)
Overview
  • Excellent53%
  • Very good24%
  • Average11%
  • Poor8%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
2.0 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton Memphis-Poplar
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (725)Write a Review
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All reviewsapartment complextwo bedroom suiteevening receptionhome away from homeliving areafull kitchengreat place to stayenjoyed our staythe entire staffrooms were cleancomplimentary breakfastdefinitely stay here againbusiness tripconvenient locationyogurtmemphis areaproperty
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61 - 65 of 719 reviews
Reviewed 4 July 2017

We arrived after a big storm and stayed for a month. They were very accomodating and friendly. The place is dog friendly and we really appreciated having our pet with us. The staff learned our preferences and accommodated appropriately. The breakfast and evening social were...More

Review collected in partnership with Homewood Suites by Hilton
Thank memphisjs2017
Response from Victoria B, Sales Coordinator at Homewood Suites by Hilton Memphis-PoplarResponded 25 July 2017

Dear memphisjs2017, I'm so glad you took advantage of our pet friendly accommodations! That is definitely a must for extended stay hotels to ensure that you all truly felt at home. Come back & see us again sometime! & thanks for a great rating!

Reviewed 4 July 2017

We were in town for a basketball tournament for five days. Upon check in, there was not electricity. The staff was very helpful and even allowed us to go to our room so we could relax. Then the problems started. The first night we had...More

Review collected in partnership with Homewood Suites by Hilton
Thank tfritts247
Response from Victoria B, Sales Coordinator at Homewood Suites by Hilton Memphis-PoplarResponded 5 July 2017

Dear tfritts247, I'm so sorry our accommodations were not up to par to Hilton standard during your stay. & it's good to hear that the team took care of you all once your issues had been addressed! However, if memory serves me correct, I did...More

Reviewed 3 July 2017

Do not expect to arrive to clean sheets. They will not see your requests for new sheets but will see your tips. Your trash wont be taken out, but if you leave food on the counter, that will be thrown away. I'd suggest bringing your...More

Review collected in partnership with Homewood Suites by Hilton
Thank 277chantelleb
Response from Victoria B, Sales Coordinator at Homewood Suites by Hilton Memphis-PoplarResponded 21 July 2017

Dear 277chantelleb, I'm very sorry that housekeeping didn't meet your expectations during your stay. We have been working hard to improve housekeeping productivity & consistency! I would love to hear more about your stay via email (Victoria.Bagley@Hilton.com). & I hope you'll give us another chance...More

Reviewed 29 June 2017 via mobile

Stopped at the Homewood suites on our way through Memphis. Staff was friendly and facilities were nice. The bedroom had regular beds and the love seat folded out to a regular bed as well. The place was suitable for our needs for the time being.

Thank Jerry M
Response from Victoria B, Sales Coordinator at Homewood Suites by Hilton Memphis-PoplarResponded 21 July 2017

Dear Jerry M, Thank you for your feedback & for staying with us! I'd love to hear more about your stay & how we could have made it better. If you have time, please email me at Victoria.Bagley@Hilton.com! Hope to hear from you soon!

Reviewed 28 June 2017

I'll start with the silver lining. The room is well-furnished and mostly clean. The staff is generally well-intentioned and pleasant in personal interactions. And there are of course the things that motivate people to stay at this sort of property - kitchen facilities in the...More

Thank chihambuane
Response from Victoria B, Sales Coordinator at Homewood Suites by Hilton Memphis-PoplarResponded 21 July 2017

Dear chihambuane, Thank you for your detailed review & bringing these issues to our attention. We have been working diligently to improve housekeeping productivity and consistency. And I apologize that we weren't able to give you a perfect stay! We realize our location can be...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Meeting Rooms
Self-Serve Laundry
Conference Facilities
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$145 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Memphis
#10 Romantic Hotel in Memphis
#19 Family Hotel in Memphis
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$145 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Memphis
#10 Romantic Hotel in Memphis
#19 Family Hotel in Memphis
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (42)
Room & Suite (35)
Dining (7)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
euvett1987
1 March 2017|
AnswerShow all 5 answers
Response from 56kb | Reviewed this property |
Homewood suites Poplar Ave is 19 minutes from Beale Street.Going West down Poplar Ave will take you directly downtown.
1
Vote
chal8
8 August 2016|
AnswerShow all 4 answers
Response from AngeeMarie | Reviewed this property |
honestly, I don't know, but i would call the hotel. I actually drove every where we went.
0
Votes
Patpey2
28 April 2016|
AnswerShow all 2 answers
Response from Jackie P | Reviewed this property |
According to Google, 11.2 miles on I-240 going west. About 15 minutes depending on traffic.
0
Votes
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123
Room Tips
"Pick rooms away from Poplar Ave, its very noisy."
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"All rooms are nice! Any of them."
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"rooms closest to lobby offer best access (buildings are separated)"
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"Building D is right by a major highway and you will hear all the traffic noise."
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