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Homewood Suites Memphis - Hacks Cross

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Traveller (26)
Room & Suite (35)
Dining (7)
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Overview
  • Excellent47%
  • Very good22%
  • Average13%
  • Poor10%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Offers from Homewood Suites Memphis - Hacks Cross
Special Offer: Double Points, Every Stay
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Offers from Homewood Suites Memphis - Hacks Cross
Special Offer: Double Points, Every Stay
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (472)
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220
103
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220
103
60
48
38
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All reviewshome away from homeevening receptiongreat place to stayextended stayevery morningbusiness tripbreakfast staffmemphis areaenjoyed my staywould highly recommend this hotelcomplimentary breakfastfront desk staffhotel is locatedwafflesbettykrogerkitchenette
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1 - 5 of 469 reviews
Reviewed 2 days ago

I would highly recommend the stay! Staff and whole experience was very welcoming from beginning to the end. Very professional staff and the breakfast and social hour was phenomenal. Staff to the time to interact with the guests and made the stay much more enjoyable.

Review collected in partnership with Homewood Suites by Hilton
Thank rosenfelt44
Hotel's Favourite
Reviewed 14 January 2018

I stayed here with my mother-in-law and my three children while in town for my daughter's quarterly medical appointments at LeBonheur Children's hospital. Instead of staying in downtown Memphis, we switched her appointment to the Germantown location so that we could be at the Hack's...More

1  Thank infamousmare
Response from Casey T, Manager at Homewood Suites Memphis - Hacks CrossResponded 15 January 2018

Thank you for taking the time to let us know about your stay here at Homewood Suites by Hilton Memphis Southwind. We are delighted that you stay was pleasurable and we will share your feedback with the entire hotel staff to ensure that we are...More

Reviewed 6 days ago

I enjoyed the staff!! Great people!! I was greeted with a warm hello and a smile by the desk agent which set a great tone for my stay. My room was comfortable and clean and I enjoyed the modern design and styling! A great atmosphere...More

Thank Jemeul T
Reviewed 1 week ago

I stay at the Homewood Suites on Hacks Cross Road almost 1 time a month for 2-4 days each stay. I've noticed a deterioration in quality and attention to customer needs. Specifically food quality, availability of the USA Newspaper, paper plates and plastic utensils vs....More

Review collected in partnership with Homewood Suites by Hilton
Thank deloresb981
Response from Calvin P, on behalf of management at Homewood Suites Memphis - Hacks CrossResponded today

We are sorry we were not able to provide you with a better quality of service. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and...More

Reviewed 2 weeks ago

There Where No Problems With Anything. Everything Was Perfect .They Room Was Big Everything Was Clean . The Restroom Mirror Light Was Popping & I Enjoyed The Whole Stay .Ps Don’t Smoke Cause I Did They Didn’t Stop Me But They Charger When I Left...More

Review collected in partnership with Homewood Suites by Hilton
Thank tonimobley12
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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$119 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Business Hotel in Memphis
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$119 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Business Hotel in Memphis
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (26)
Room & Suite (35)
Dining (7)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Lanalee L
26 September 2016|
AnswerShow all 3 answers
Response from Zeffreia J | Reviewed this property |
There is a non refundable 50$ pet fee
0
Votes
Sharon A
29 November 2014|
AnswerShow all 2 answers
Response from HiltonsofSouthwind | Property representative |
Hi, Sharon. We are about 20-45 minutes from Beale Street depending on traffic. If you go after/before rush hour, it will be closer to the 20 minute range. Just stop by the desk and we will give you printed directions with... More
0
Votes
Room Tips
"Join the rewards program, you will have access to additional amenities and rooms."
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"Choose a 4th floor room to avoid noise from rooms above."
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"Stay on north side rooms, south side is behind Kroger and people throwing things in dumpster will wake you..."
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"Get a room on the second floor - or request on away from the entrance doors"
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