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Hilton Memphis

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Hilton Memphis
Hilton Memphis
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860 Reviews from our TripAdvisor Community

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Showing 852: English reviews
Mountain Brook, Alabama
Reviewed 2 days ago NEW

I absolutely love this property. Amazing views, amazing beds and an absolutely incredible staff!!!!!!! Everyon is friendly. Everything is clean. It is the only hotel i will use going forward while in Memphis.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Tanya B
Houston, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

We stopped over on a road trip as a half way mark. We stay here every time that go to see family and have stayed numerous times. Every time is great, never disappoints. While it's an older hotel, it has really comfortable beds, spotlessly clean and well situated. Right on the freeway with tons of restaurant choices. We usually have...

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Helpful?
Thank meagandale84
About Hotel's Favourite Review
Ben j, Manager at Hilton Memphis, responded to this review

Dear Megan, Thank you for your raving review of our hotel and your continued loyalty. We are excited to hear that we continue to exceed your expectations when you stay with us. We look forward to your return visit the coming year as well. Best wishes, Ben Joseph

Santa Fe, New Mexico
Reviewed 2 days ago NEWvia mobile

I attended some business meetings and the staff from pickup at the airport to drop off was attentive, friendly and helpful. My room was on the lower floor near the laundry area so it was a bit noisy in the early hours of the morning. If my room was on a higher floor I would give you 5 stars, but...

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Helpful?
Thank jocko68wny
Reviewed 4 days ago NEW

We were moved to three different rooms before we had one we could sleep in. The first room had insulation on the bed and falling from the ceiling. The second room's TV did not work and the shower curtain rod was falling down. The lobby furniture was ripped and dirty. The whole place was dirty.

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Helpful?
Thank Cameron C
Martin, Tennessee
Reviewed 4 days ago NEW

The hotel staff here is great and very knowledgable about the area and helpful with regard to hotel questions and problems. Getting to anywhere from this location is easy as the access to the interstate is one exit away. Surprisingly quiet though given the location.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank ricksS7964AJ
Ben j, Manager at Hilton Memphis, responded to this review

Dear Guest, Thank you very much for recognizing our staff for their great service and attitude to help during your stay with us. We look forward to seeing you again soon in the future. Best Wishes, Ben Joseph Hotel Manager

Houston, TX
Reviewed 5 days ago NEW

The Memphis East Hilton was a stress free experience during the Thanksgiving weekend. Our stay was brief and we enjoyed the stay. Our room was on the 16th floor, far enough from any road or parking lot noise. Request a high floor room when staying at this hotel. Park your car in the open area of the parking lot. Do...

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Helpful?
Thank cheapadvice
Ben j, Manager at Hilton Memphis, responded to this review

Dear Guest, Thank you for your raving review of our hotel. We are honored that you choose to spend your Thanksgiving holiday with us. We are also so glad to hear that you had a stress free stay and we were able to exceed your expectations. We look forward to your return visit soon. Best Wishes, Ben Joseph Hotel Manager

Baltimore, United States
Reviewed 6 days ago NEW

In the beginning I had some room troubles. I made the issues known to the Memphis Hilton staff and they were prompt in correcting the issue. The staff was friendly and professional my entire stay. I was greeted with a greetings and salutations everyday. I returned them. The staff assisted with office technicalities and changed my sheets frequently. Staff was...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank peteraI9703LH
Ben j, Manager at Hilton Memphis, responded to this review

Dear Guest, Thank you for your feedback regarding your recent stay with us. We are sorry that you experienced some troubles in the beginning and very happy to hear that our staff was able to take care of it for you promptly. Thank you for the compliments for our staff friendliness and professionalism throughout your stay. We hope you will...

Sierra Madre, California
Reviewed 6 days ago NEW

Unfortunately, the housekeeping staff at this location is not on top of things. Two out of 5 days of our stay our room was not cleaned or partially cleaned. When we requested to speak with the manager, the manager was never available and never returned our calls as promised.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 961lorib
Ben j, Manager at Hilton Memphis, responded to this review

Dear Guest, Thank you for your recent review of our hotel. We do apologize that your housekeeping service was not to your standard for part of your stay. We have shared your comments with our housekeeping team to ensure that this is an isolated event moving forward. We hope to see you again in the near future. Best Wishes, Ben...

Melbourne, Australia
Reviewed 1 week ago via mobile

We stayed at this hotel for 3 nights. Check in by Gail, was very fast and efficient. We were given a room on the 17th floor after a wait of about 15 minutes as our initially assigned room on the top floor was still with housekeeping. As our first 2 nights were over the weekend, the lounge was closed, being...

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Helpful?
Thank H L
Ben j, Manager at Hilton Memphis, responded to this review

Dear Guest, Thank you for your recent review of your stay. We are glad to hear that we were able to exceed your expectations and you were happy with your room. Please accept our apologies for the issue you had with housekeeping replenishing your amenities and your smoke alarm in the room. I have shared your comment with our housekeeping...

London, United Kingdom
Reviewed 1 week ago

Second time at the Hilton in Memphis, and experiece was much better than my previous stay, starting with the fact that I got a better room, which was cleaner and with a fully opertional and good working wi fi. My room was on the 16th floor, what also assures low street-noise level and hence a better sleep. Room service Ok....

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Helpful?
Thank Alvaro E
Ben j, Manager at Hilton Memphis, responded to this review

Dear Alvaro, Thank you for your continued loyalty of our hotel. We are very glad to hear that your 2nd visit with us exceeded your expectations. We are glad that you were able to experience some of the new amenities that we have to offer like the Provisions Market. We hope that we will continue to be your choice in...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Memphis

Address: 939 Ridge Lake Blvd, Memphis, TN 38120-9407
Region: United States > Tennessee > Memphis
Price Range: RM561 - RM1,047 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Memphis 3.5*
Number of rooms: 405
Reservation Options:
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Also Known As:
Hilton Memphis Hotel Memphis
Hilton Hotel Memphis
Memphis Hilton Hotel
Hotel Style:
#23 Business Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Memphis staff and other travellers.
19 questions
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See all questions (19)

Questions? Get answers from Hilton Memphis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book elsewhere.”
 of 5 bubbles cameronc553, 16 Feb 2017 | Read review
“The view from the higher floors is spectacular! One whole wall is a window!”
 of 5 bubbles sostrzycki, 2 Feb 2017 | Read review
“Higher floors probably have less "traffic"noise”
 of 5 bubbles 40KarenP40, 25 Jan 2017 | Read review
“Rooms are quite similar, choose executive level if possible.”
 of 5 bubbles Mom2MGirls, 18 Jan 2017 | Read review
“26th Floor has the Executive Lounge”
 of 5 bubbles tlee5820, 11 Jan 2017 | Read review
5 of 5