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Front desk is exceptionally friendly and a pleasure to deal with - otherwise this review would be worthy of 0 stars. Paid extra for an "Executive level" room and access to the Executive lounge.....just to check in and find out that 1) the room I...More
We chose a Hilton hotel because it's a brand we knew we could rely on for quality and a good sleep after a long flight. We weren't disappointed. Brandon on the check in desk was extremely helpful with directions and set us on our way...More
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Thank Keith H
Response from Ben j, Manager at Hilton MemphisResponded 10 October 2017
We are very excited to hear that you enjoyed your stay with us. We hope to see you again in the near future. Thank you and have a great day!
Walls and floor/ceiling must be thin. We could hear people in the hall and above and below us, laughing, talking, walking, flushing, and closing their doors. The doors close hard and loudly. It was difficult to sleep. Upon entering our room after checking in, our...More
While the customer service is fantastic, be prepared to wait a LONG time for the elevators. On more than one occasion, I had to wait over 10 minutes for an elevator, so be prepared. Leave your room early.
I have stayed with the Hilton Memphis a few times. They have always been professional and provide good service. My rooms have always been top notch (I have always stayed about the 19th floor). I recommend taking the courtesy shuttle to Huey's Poplar, try the...More
We don't offer free breakfast but we do have a full breakfast buffet served in Rooks restaurant every day from 6am-11am and the price is $15.95 plus tax. You also have the option of Provisions Market where you can order of... More
We don't offer free breakfast but we do have a full breakfast buffet served in Rooks restaurant every day from 6am-11am and the price is $15.95 plus tax. You also have the option of Provisions Market where you can order of the menu for bagels, bagel sandwiches, power wraps, fruit parfait etc.