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Hilton Memphis

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Hilton Memphis
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903 Reviews from our TripAdvisor Community

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Showing 895: English reviews
Reviewed 31 May 2016

Safe area, nice views, everything is clean from the rooms to the pool and hot tub. Friendly and helpful staff. I only had a one night stay, so I didn't get to maximize everything they had to offer. But I'm sure that if my stay was longer, this review would be even more favorable.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Stephen W
Ben j, Manager at Hilton Memphis, responded to this review

Dear Stephen, Thank you for the great review of our hotel. I am very excited to hear that you found our team to be helpful and friendly. We hope that you get to try out all of the amenities in our hotel the next time you stay with us. We look forward to seeing you soon. Ben Joseph Hotel Manager

Reviewed 31 May 2016 via mobile

Stayed here for two nights with my sister who was on a business trip. Hotel was nice. Rooms were clean and fairly updated. Room service was good and staff was friendly and quick with the delivery. Gym was small but nice. Two elliptical machines and two additional treadmills. They also provide headphones in case you forget your own. Not in...

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Thank wins3
Shreveport, Louisiana
Reviewed 30 May 2016

Friendly staff, great location. Very convenient to restaurants, shopping and attractions. I would definitely recommend this hotel. Problems are handled quickly and efficiently. The staff is pleasant and the Starbucks is a nice added benefit.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 229annettew
Ben j, Manager at Hilton Memphis, responded to this review

Dear Guest, Thank you for the excellent review of our hotel. We are glad that our location was very convenient for your needs. We are very excited about our new addition - Provisions Market that does serve Starbucks coffee. We look forward to welcoming you again at our hotel in the near future. Ben Joseph Hotel Manager

Reviewed 28 May 2016 via mobile

Such a wonderful dog friendly hotel. They put us on the 1st level (2nd floor) for the dogs. Beautiful view and great staff members! Upon entry of the hotel we noticed so many people coming and going. Everyone said hi and stopped to pet the dogs. The bell staff was very helpful and we didn't even have to Seek them...

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Helpful?
Thank Lindsey H
Ben j, Manager at Hilton Memphis, responded to this review

Dear Lindsey, Thank you for the great review of our hotel and the great comments about our team. Our team members work very hard in making sure all of our guests including the pets feel welcomed at our establishment. Thank you again and we look forward to your next visit. Ben Joseph Hotel Manager

Indian Trail, United States
Reviewed 28 May 2016 via mobile

I was required to stay here for a business conference I had to attend taking place in the Hilton. Check in the night of day 1 of a 3 night stay and I'm told the room I requested was "just given away". No problem I say I'm tired and just want to shower and go to bed. Wrong! First look...

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Helpful?
Thank Flavers23
Ben j, Manager at Hilton Memphis, responded to this review

Dear Nilda, I am very sorry and very disappointed that we provided you that level of experience during your stay. Our goal is service to the customer and finding ways to go above and beyond for our guests. I am very sorry that the water was out when you first came to the hotel, unfortunately we had an emergency where...

Rome
Reviewed 27 May 2016

In all honesty, there is nothing to fault here at the hotel. The staff were very friendly and more than happy to help with all of our inquiries. We were always welcomed with a "hello' and a smile. The room was very comfortable and spacious providing every thing we needed. The bed was perfect! The included breakfast was simple, not...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Julieanne V
Ben j, Manager at Hilton Memphis, responded to this review

Dear Julieanne, Thank you for your fantastic review of our hotel. We are so glad that you had a terrific time with us. Thank you for recognizing our staff for their friendliness and helpfulness. We are in the business of helping people, so we always love to hear about our staff making the difference in a guest's stay. We look...

Dallas, Texas
Reviewed 27 May 2016 via mobile

Candy Franklin in the executive lounge was absolutely the best! I loved chatting with her about her life experiences in Florida and now Memphis. I'm about to visit Nashville which she is very fond of and that led us chatting to more about life and her family. Candy is one of the friendliest and warmest people I've met in the...

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Helpful?
Thank trishnish
Ben j, Manager at Hilton Memphis, responded to this review

Dear Trish, We are ecstatic to hear that you had an excellent stay with us. Thank you for raving about Candy, she is definitely excited to hear that she made a huge impression on your stay at our hotel. We are fortunate to have her on our team. We hope to continue to see you at our hotel and once...

Georgia
Reviewed 24 May 2016 via mobile

I checked in with twylia I think that is how you spell her name. And she checked me in. This property is set weird. She said to go to the elevators to the left. What I didn't realize is my room was on the third floor which is the same floor as the lobby. I figured it out when I...

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Helpful?
Thank soldieroflite
Ben j, Manager at Hilton Memphis, responded to this review

Dear Guest, Thank you for your detailed feedback about your recent stay at our hotel. It was great to hear that you were able to host a successful meeting and everything went well. I also like to thank you for recognizing the staff members that played a role in making this event a success. I do apologize for the couple...

Reviewed 23 May 2016

I stayed at the Memphis Hilton on a Monday and Tuesday nite at a rate of lass than $125 per night. I asked the clock I was registering with if the room would be the same if I needed one more night. She said, "It should be". Later that day I stopped by the desk and added Wednesday night to...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 2Bermuda
Ben j, Manager at Hilton Memphis, responded to this review

Dear Guest, Thank you for letting us know about your recent experience at our hotel. I do apologize for the miscommunication regarding the extension of your stay. Our staff should have informed you what the rate would have been as our rates do change on a daily basis. I have shared your comments with our Front Office team to avoid...

Toronto, Canada
Reviewed 23 May 2016 via mobile

The employees have charm and it is definitely a business hub; but, they have squeezed everything they could out of this turnip... COME ON CORPORATE, GIVE THIS GEM A FACELIFT!!! There comes a time when customers stop giving you the benefit of the doubt... This is it! I will be going to the Westin! I want to stay but YOU...

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Helpful?
Thank APhiA1906
Ben j, Manager at Hilton Memphis, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback. I am ecstatic to hear that our employees have been the high point of your stays with us. We are sorry to hear that you wont be staying with us in the future but i have shared your comments with our team. We sincerely hope that you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Memphis

Address: 939 Ridge Lake Blvd, Memphis, TN 38120-9407
Region: United States > Tennessee > Memphis
Price Range: RM549 - RM1,024 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Memphis 3.5*
Number of rooms: 405
Reservation Options:
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Also Known As:
Hilton Memphis Hotel Memphis
Hilton Hotel Memphis
Memphis Hilton Hotel
Hotel Style:
#23 Business Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Memphis staff and other travellers.
20 questions
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Questions? Get answers from Hilton Memphis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best service”
686calebf, 14 Apr 2017 | Read review
“Book a higher floor room the view is great!!”
Rhoyaldiva22, 20 Mar 2017 | Read review
“Book elsewhere.”
cameronc553, 16 Feb 2017 | Read review
“The view from the higher floors is spectacular! One whole wall is a window!”
sostrzycki, 2 Feb 2017 | Read review
“Higher floors probably have less "traffic"noise”
40KarenP40, 25 Jan 2017 | Read review
5 of 5