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Sheraton Memphis Downtown Hotel

AMOMAUS$158*
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08/05/2017 09/05/2017
1 room 2 adults 0 children
US$189*
US$158*
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US$169*
US$169*
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Sheraton Memphis Downtown Hotel
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1,049 Reviews from our TripAdvisor Community

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Showing 1,015: English reviews
Clinton, Mississippi
Reviewed 2 weeks ago

You can tell money was spent on this hotel. It is nice but it is NOT taken care of! I gave it 2 stars instead of one because the front desk crew was great! We had a large group and they got us all on one floor. But, if was downhill after that. There was a sleeper sofa in our...

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Thank ClayMansell
New York City, New York
Reviewed 2 weeks ago

My wife and I were in town to visit our son at Rhodes. We stopped by the bar before we ended up going to our dinner reservation. I was met with a charismatic young bartender named Akilah who told us she went by the nick name Kai. She made my wife the best peach tea martini... (my wife had 3)...

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Thank nyjacobys
New Port Richey, Florida
Reviewed 2 weeks ago

The room was very clean - BUT, it was hot the entire stay. The 2nd engineer offered to move us but he never called back nor did he return-we were very uncomfortable and reported the concern many times. When we tried to make coffee from the coffee provided, there were very little condiments: cream, the sugar was very hard- had...

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1Thank matheney44
Southampton, United Kingdom
Reviewed 2 weeks ago

Helpful, organised staff. Clean, comfortable room and ultra comfortable bed, so we slept really well. No noise from outside or inside the hotel. Trolley stop very near so exploring downtown and the riverside cheap and easy. Would happily stay here again.

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Thank ObserverSoton
Dan P, Manager at Sheraton Memphis Downtown Hotel, responded to this review

Dear David P., Thanks so much for the nice review. We certainly appreciate it! I'm glad that you enjoyed your stay with us...it's our goal to make that happen for every guest. Can't wait to have you back again in the future. Cheers, Dan

Fraserburgh, Scotland, United Kingdom
Reviewed 2 weeks ago

Stayed here for 3 nights during our stay in America. Had a bit of a nightmare checking in as our rooms wern't ready even though it was well past check in time. After several hours we still couldn't get checked in (as we had requested our rooms to be on same floor as we had 3 rooms and were travelling...

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Helpful?
Thank Caroline B
Dan P, Manager at Sheraton Memphis Downtown Hotel, responded to this review

Dear Caroline B., Thank you so much for your review. Feedback from our guests is very important so that we know what we are doing right, and what needs improvement. So sorry there was a delay in checking you into the hotel. We run very high occupancy and sometimes other guests don't check out when they are supposed to, which...

Edmond, Oklahoma
Reviewed 2 weeks ago

I really enjoyed my stay here. The atmosphere was great and the the staff was very helpful in helping me navigate memphis, a place I have never been to before. The rooms were comfortable and clean. I would definitely stay here again#

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Thank catherinemessner
Dan P, Manager at Sheraton Memphis Downtown Hotel, responded to this review

Dear Catherine Messner, Thank you so much for the nice review. We love to receive feedback from our guests as we work hard to deliver exceptional service and this helps keep the staff motivated to continue to do their best. Thanks for staying with us and I hope you get an opportunity to come back in the future. Cheers, Dan

Cullowhee, North Carolina
Reviewed 2 weeks ago

The hotel is beautiful and very nice. It has a wonderful bar, very nice valet staff, amazing workout room and lots of nice places to hang out and relax. I really like the computers downstairs that are free to use. That being said there are some major problems with the hotel. First off they charge for almost everything. There is...

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Thank rens113
Dan P, Manager at Sheraton Memphis Downtown Hotel, responded to this review

Dear Rens113, Please accept my sincere apologies for the issues you had during your stay. We strive to provide excellent service and accommodations to every guest and I'm so sorry we disappointed you. I will be sure to share your review with our team so that we can continue to improve on the basics of service. Thank you so much...

Raleigh, North Carolina
Reviewed 2 weeks ago

Stayed at the Sheraton Memphis Downtown Hotel and was impressed by it's good location, beautiful interior, and cleanliness. The beds at this hotel are simply out of this world; they are so comfortable, you won't want to go anywhere.

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Thank barricadegirl16
Dan P, Manager at Sheraton Memphis Downtown Hotel, responded to this review

Dear Barricadegirl16, Thanks so much for the very nice review. I'm so glad you enjoyed our sleep system. We have one of the best in the industry. It's very comfortable. Hope you get a chance to stay with us again in the future. Have a great day! Cheers, Dan

Concord, New Hampshire
Reviewed 2 weeks ago

I was at this hotel for only one night prior to getting on a riverboat cruise. The hotel had all the basic amenities, and with the trolley stopping nearby, it was easy to get to attractions and restaurants in the area. My room was an 'upgrade', but it was like many other standard rooms where I've stayed in my travels....

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Thank MartyW60
Dan P, Manager at Sheraton Memphis Downtown Hotel, responded to this review

Dear MartyW60, Thanks so much for your review. I'm glad that you were able to take advantage of the great Trolley system we have right outside our Main Street door. It's so convenient for our guests to get around the downtown area. Hope your cruise was awesome! Have a great day. Cheers, Dan

Orlando, Florida
Reviewed 2 weeks ago

We had a great recent visit to The hotel. Check-in was easy; our room was spacious and had a wonderful panoramic view of the river. The restaurant was a little pricey, but the food was good and convenient for us. The trolley line was right across the street which made getting around town easy. The staff was friendly and we...

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Helpful?
Thank bobmY4292GR
Dan P, Manager at Sheraton Memphis Downtown Hotel, responded to this review

Dear BobmY4292GR, WOW, thank you so much for the 5 STAR review. We are thrilled to read that you had a wonderful stay with us. The staff will be excited to receive this feedback. Have a great day! Cheers, Dan

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08/05/2017 09/05/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy outstanding service in the warm, welcoming atmosphere of the Sheraton Memphis Downtown Hotel. Attached to the Memphis Cook Convention Center and located on the vintage Memphis Main Street Trolley line, we provide easy access to some of downtown’s most notable attractions. Our downtown Memphis hotel is within walking distance of numerous government and corporate offices, as well as the Riverwalk, which offers breathtaking views of the Mississippi River. Nearby are museums, sports venues, Graceland, and Beale Street, the heart of the city’s music and entertainment district.Relax in any of our 600 stylish guest rooms and suites, featuring magnificent city views. Get a great night’s sleep in a plush Sheraton Sweet Sleeper™ Bed. Upgrade to a Club Room to get Sheraton Club Lounge access, which includes complimentary breakfast and evening hors d’oeuvres.Stay in touch with the office in our business center. Or take some time for yourself with a swim in our heated indoor pool or a workout in our Sheraton Fitness center.With more than 12,000 square feet of versatile function space, the Sheraton Memphis Downtown Hotel is perfect for productive business meetings as well as elegant wedding receptions. The hotel is also connected to the Memphis Cook Convention Center, which offers more than 350,000 square feet of venues. ... more   less 

Additional Information about Sheraton Memphis Downtown Hotel

Address: 250 N Main St, Memphis, TN 38103 (Formerly Memphis Marriott Downtown)
Region: United States > Tennessee > Memphis
Price Range: RM669 - RM1,382 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Memphis Downtown Hotel 4*
Number of rooms: 600
Reservation Options:
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Also Known As:
Memphis Marriott Downtown Hotel Memphis
Marriott Memphis
Hotel Style:
#7 Luxury Hotel in Memphis
#27 Business Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Memphis Downtown Hotel staff and other travellers.
43 questions
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Questions? Get answers from Sheraton Memphis Downtown Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor room facing the river!”
JCitytraveler701, 24 Apr 2017 | Read review
“Pay more attention to cleanliness ”
joellau2017, 20 Apr 2017 | Read review
“many rooms offer river views”
MartyW60, 8 Apr 2017 | Read review
“The larger corner rooms as especially nice, but almost all rooms have a good view and are very comfortably outfitted”
AlanA0531, 7 Apr 2017 | Read review
“nice view from the corner room”
719frederickw, 1 Apr 2017 | Read review
5 of 5
AMOMA
US$158* /night
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PricelineUS$169
Expedia.comUS$169
TripAdvisorUS$169
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Prices are for 1 room, 2 adults
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