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DoubleTree by Hilton Memphis Downtown

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DoubleTree by Hilton Memphis Downtown
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1,707 Reviews from our TripAdvisor Community

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Tampa, Florida
Reviewed yesterday NEW

Unfortunately this hotel does not live up to the Hilton brand name. I don't like to write negative reviews,but since I booked this hotel counting on a Hilton standard of property I feel like I need to warn others before they book. This hotel is old and needs to be totally remodeled top to bottom. At over $200 a night,...

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Helpful?
Thank TampaTrips
London, Ontario, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 1 March 2017

We got in late our first night, since I was having some trouble with our truck. The valet was quick to offer up a place I could take it for service. The next morning when I went down, they doorman knew I was going to get my truck fixed, and asked me if I needed to be picked up, which...

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Helpful?
1Thank daveb186
About Hotel's Favourite Review
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you so much for your very nice comments about the hotel and the staff. I am glad you had a great stay with us. We look forward to welcoming you back the next time you are in Memphis.

Paragould, Arkansas
Reviewed yesterday NEWvia mobile

We stayed here when we surprised our son with a trip to a Red Birds game. I chose this hotel because of the location across from AutoZone Park. I used the app to check in and select a room overlooking the park. After the game, we went back to our room and had a perfect view of the fireworks. The...

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Thank busymom0424
Nashville, Tennessee
Reviewed yesterday NEW

I hate to write this review because the staff were so nice. But honestly, I stay at hotels because I like the rooms, not because of the staff. I travel to Memphis regularly for business but have never stayed at the Doubletree. Unfortunately, this was my first and last time. It is just not up to Hilton standards. The rooms...

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Thank TNtraveler_411000
Etowah, North Carolina
Reviewed 2 days ago NEW

Our non-profit Board met a the Double Tree Downtown. This is an affordable property next door to the famed Peabody Hotel. The facilities for meetings met our expectations and the rooms were quiet and comfortable, but a bit dated. It is nearby to a lot of the activity and restaurants downtown. They have a chain restaurant as part of the...

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Thank AgJack
Albemarle, United States
Reviewed 3 days ago NEW

It is just a short walk to Beale Street and we never felt unsafe walking...even at night. Everyone was friendly. The only reason I didn't give it an excellent rating was that the rooms just seemed run down and dated.

Review collected in partnership with DoubleTree by Hilton
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1Thank R2265CFangelaa
Kendallville, Indiana
Reviewed 4 days ago NEW

Very nice hotel in downtown location nice for walking to nearby restaurants. Hotel staff very pleasant. Comfy bed. Only bad thing was room did not have a mini fridge. This is a basic expectation that was lacking.

Review collected in partnership with DoubleTree by Hilton
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1Thank micheleo659
Danville, California
Reviewed 6 days ago NEWvia mobile

First time to Memphis and stay at this hotel. I like the convenience and the location of this hotel, just several blocks from famous Beale St. Enjoyed the interior and lobby. Staff was really friendly. The only problem was a little noisy air conditioner. Otherwise I really enjoyed the hotel.

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Thank kurts43
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

I’m so sorry you experienced some noise with the HVAC unit during your stay. Our maintenance staff works diligently to keep them in excellent condition and we are sorry to hear you didn't experience that. Thank you for your feedback.

Southington, Connecticut
Reviewed 1 week ago

Our room was clean and the staff was friendly. I would've expected a fridge without needing to pay extra. Seating was adequate and the size of the room was nice for our family of four. As a HHonors member, I wish the maps for choosing rooms were easier to use (on my iPad).

Review collected in partnership with DoubleTree by Hilton
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Thank brianrT414DI
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

Thank you for taking the time to share your feedback on your recent stay. We will share your comments with our team to help improve our guest experience. Thank you once again for your feedback.

Reviewed 1 week ago

Thankfully we were only staying one night! We had reserved a room with a view of the ballpark but the blinds were broken and not functioning so we were not able to enjoy the view. While trying to work on the blinds we noticed the whole window seals were stained with black mold and broken plaster was even on the...

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1Thank JMArkansas
Candace B, Manager at DoubleTree by Hilton Memphis Downtown, responded to this review

I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case and I can assure you that I will definitely keep your review in mind to improve our in-property experience. We...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in the heart of Downtown Memphis entertainment district. DoubleTree by Hilton Memphis Downtown has the harmonious blending of modern and historic styles and offers guests the comforts of home as well as the excitement of the Memphis Downtown scene. ... more   less 

Additional Information about DoubleTree by Hilton Memphis Downtown

Address: 185 Union Ave, Memphis, TN 38103-2619
Region: United States > Tennessee > Memphis
Price Range: RM643 - RM1,391 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Memphis Downtown 3.5*
Number of rooms: 280
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotwire, Hotels.com, Travelocity, Orbitz, Priceline, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your DoubleTree by Hilton Memphis Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree
Hotel Style:
#26 Business Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Memphis Downtown staff and other travellers.
23 questions
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Questions? Get answers from DoubleTree by Hilton Memphis Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the same side of the building as TGIFriday's, you'll likely have better views.”
hasu424, 16 Apr 2017 | Read review
“I would suggest a higher floor room”
szczecinam, 1 Apr 2017 | Read review
“EAR-PLUGS! For your peace of mind, just in case of inconsiderate guests!”
Christy_Luv2, 28 Mar 2017 | Read review
“Directly across from Peabody Hotel for March of the Ducks and Rendezvous for great ribs!”
638caseym, 15 Mar 2017 | Read review
“Memphis doesn't offer much in the way of views”
michaelbO8996ZA, 1 Mar 2017 | Read review
5 of 5