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DoubleTree by Hilton Memphis Downtown

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Traveller (313)
Room & Suite (197)
Dining (18)
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Overview
  • Excellent27%
  • Very good33%
  • Average22%
  • Poor11%
  • Terrible7%
Travellers talk about
“tgi fridays”(113 reviews)
“great location”(287 reviews)
“double tree”(107 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Memphis Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Memphis Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (2,034)
There are newer reviews for DoubleTree by Hilton Memphis Downtown
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548
632
445
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142
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All reviewstgi fridaysgreat locationdouble treebeale stvalet parkingwarm cookiesball parkautozone parkwalking distancebaseball stadiumtwo blocksmemphis redbirdsvalet stafffedex forumcorner roomper daysun studios
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11 - 15 of 1,990 reviews
Reviewed 6 days ago

So many great things in Memphis are in walking distance of the hotel. The Peabody is across the street and Beale street is only a couple blocks away. The hotel itself is decent. It has nice amenities, it's attached to a TGI Fridays, and there...More

Thank bolt17
Response from Candace B, Manager at DoubleTree by Hilton Memphis DowntownResponded 6 days ago

Thank you for sharing your comment about your stay. We really appreciate your business! Come again soon.

Reviewed 6 days ago via mobile

This hotel was okay but not great compared to other Hiltons. The room was very big but a bit on the tired side. Breakfast is served in the adjoining TGI Fridays and has an okay selection for the continental. The valet was expensive and we...More

Thank Laura A
Response from Candace B, Manager at DoubleTree by Hilton Memphis DowntownResponded 6 days ago

Thank you for sharing your comments about your stay. Your comments will be kept in mind as we work to evolve our guest experience. Thank you once again for your feedback.

Reviewed 1 week ago

This DoubleTree was very nice the staff were very friendly and so was one of their valets did not get his name but very informative, also there is a Friday's in the lobby their breakfast buffet was really good,the room was very good my only...More

Thank OLDIESGUY
Response from Candace B, Manager at DoubleTree by Hilton Memphis DowntownResponded 6 days ago

Thank you so much for your very kind words regarding your stay and our staff. Unfortunately, we do not have refrigerators in our room, but we do offer them upon request. Once again, thank you for sharing your feeding back. We hope to see you...More

Reviewed 1 week ago

The staff at this hotel was very efficient and very nice. The only complaint I have is the condition of the room. It was clean but there was no refrigerator in the room. I would expect a room to have a refrigerator for the rate...More

Review collected in partnership with DoubleTree by Hilton
Thank angie_mccoy1
Response from Candace B, Manager at DoubleTree by Hilton Memphis DowntownResponded 6 days ago

We are so sorry to hear you were disappointed with our guestroom appointment during your recent visit. We strive to provide quality service and accommodations to each of our guests. We will use your comments as we continually evolve to best meet this standard. Thank...More

Reviewed 1 week ago

Hotel location was good. Staff was rude and seemed bothered by any questions or requests. Hotel facilities were dated and in need of a refresh. There were 2 new hotels under construction on the same block including another Hilton property. Without significant work this hotel...More

Review collected in partnership with DoubleTree by Hilton
Thank geskejm81
Response from Candace B, Manager at DoubleTree by Hilton Memphis DowntownResponded 1 week ago

It is truly disheartening to read your stay with us was not as you anticipated. Our guests' comfort is our highest priority and we regret we fell short of ensuring your stay was anything but excellent. Your feedback is appreciated as it helps us to...More

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About
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$149 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$149 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Business Hotel in Memphis
Room types
Suites, Non-Smoking Rooms
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Traveller (313)
Room & Suite (197)
Dining (18)
Pool & Beach (13)
Amenities (28)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
855machelleh
29 April 2018|
Answer
Response from Candace B | Property representative |
Dear MachelleH, Thank you for your injury. We try our best to put every Hilton Honors member on our Hilton Honor floors. However, we have more Hilton Honors members than we do Hilton Honors floors. If you could provide me... More
1
Vote
855machelleh
27 April 2018|
AnswerShow all 5 answers
Response from sunny45 | Reviewed this property |
Our room was very clean, no problems at all. We were also on the Hilton Honors floor, don't know if that makes a difference. Even Fridays on-site was okay for a quick snack, but I would go to Beale St for some real Memphis... More
2
Votes
phalpal
28 February 2018|
AnswerShow all 7 answers
Response from Candace B | Property representative |
Good Evening Phalpal, Thank you for your inquiry. We do require a method of payment for incidental's. Our incidental fee is $50 per day. If you should have any additional questions please don't hesitate to contact our hotel... More
0
Votes
Room Tips
"All good. Higher floors likely to minimise motorbike noise"
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"The higher up the better to get away from the noisy lobby/atrium"
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"Try to stay in the upper rooms"
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"Check the room before accepting it"
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