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BEST WESTERN Twin Towers Inn

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162 Reviews from our TripAdvisor Community

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Showing 157: English reviews
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Hobart, Australia
Reviewed yesterday NEW

Our family spent 3 comfortable nights recently at Twin Towers Inn. We occupied rooms 6 and 789 and were very happy to have our own area and private balcony. Perfect for us all to be together! Having a kitchen was great. Very satisfied with the location, quietness and friendly and cooperative staff.

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Helpful?
Thank janet c
Vancouver, CA
Reviewed 1 week ago

In a recent family trip through Sydney, we chose this hotel which was in between all of our destinations. This location is more of a motel with each room opening into the parking lot. Our room was quite spacious with clean bedding configured for 4. The furnishings were quite dated and there were quite a few deficiencies (burnt out bulbs...

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Thank bm93travel
Reviewed 2 weeks ago via mobile

Firstly let me say that the room itself was very clean and spacious but that is the only nice thing I will say. Shower head was useless. The restaurant does not open on Saturday nights and as the place was nearly full it came as a surprise. Had to drive elsewhere to get a feed. Would not stay here again.

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Helpful?
Thank emis95
Front_Office88, Front Office Manager at BEST WESTERN Twin Towers Inn, responded to this review

Hi emis95, Thank you for taking the time to review our Hotel. We are disappointed to see that you didn't completely enjoy your stay with us. We're glad to hear you found your room comfortable & spacious and thanks for also mentioning the cleanliness of our rooms. The issue with your shower-head is disappointing to hear & has been passed...

Featherston, New Zealand
Reviewed 4 weeks ago

We stayed here for about 9 days. All-round we had a pleasant. clean and quiet stay. CONS: The front desk staff were immediately really off-putting as they completely ignored us until we kind of forced them to interact with us. There are no kitchen facilities in the room whatsoever besides a kettle and a fridge so we lived on potato...

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Thank Arterially
Front_Office88, Front Office Manager at BEST WESTERN Twin Towers Inn, responded to this review

Hi Boris7111334, Thank you for such a great, detailed review! We are glad to see that you enjoyed your stay with us! Thanks for mentioning the cleanliness of our property, our convenient location and free onsite parking. Your comments regarding our front desk staff are very disappointing as we pride ourselves on our high level of customer service. Your comments...

Reviewed 14 February 2017 via mobile

Sydney is expensive! For under $200 in Sydney, this place is as good as it gets. A bit of a walk to the nearest train station (1500m) but the bus stop is right outside. Parking is plentiful and complementary - also rare for Sydney. Very convenient for Luna Park especially. Free wifi. Good air conditioning for hot summers days.

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Helpful?
Thank Boris7111334
Front_Office88, Front Office Manager at BEST WESTERN Twin Towers Inn, responded to this review

Hi Boris7111334, Thank you for such a great, informative review! We are glad to see that you enjoyed your stay with us! Thanks for mentioning our convenient location, free onsite parking and the free wi-fi internet we now provide for all our guests! We look forward to welcoming you back again soon. As a hint it is always handy to...

Brooklyn Park, Maryland
Reviewed 3 February 2017

The breakfast is buffet but they will cook eggs, the bad is no lunch or dinner and nearest restaurant is 1-2 miles away. you can call some restaurants. That is the down side of it. It is clean & staff is helpful

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Helpful?
Thank 1DR
Front_Office88, Front Office Manager at BEST WESTERN Twin Towers Inn, responded to this review

Hi 1DR, Thank you for taking the time to review our Hotel. We are glad to see that you enjoyed your stay with us for the most part. Thanks for mentioning the cleanliness of our property as well as our excellent team of staff! Our restaurant serves Breakfast every morning & evening meals are served Monday to Thursday and as...

Cairns, Australia
Reviewed 29 January 2017 via mobile

We spent two nights here. You are on the main road but thanks to the wall you don't hear the traffic. The unground pool and adjacent spare was awesome considering the 38 degree weather we had. Overall the rooms were more than adequate. The ensuite in ours was a little dated but they seemed to be doing improvements. Definitely recommend...

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Helpful?
Thank Sam V
Front_Office88, Front Office Manager at BEST WESTERN Twin Towers Inn, responded to this review

Hi Sam V, Thank you for the great review! We are glad to see that you enjoyed your stay with us. We are glad you were able to cool off in our in-ground outdoor pool! As you have pointed our, we are constantly working on improving the quality of our accommodation. We look forward to welcoming you back again soon....

Cupertino, California
Reviewed 27 January 2017 via mobile

Hello, This hotel wasn't that bad i have stayed in better hotels in other countries. Only reason I stayed here because the company I work for it was right around the corner. But its that saying "What you pay for is what you get" The lady by the name of lilly was very helpful & very nice. Over all it...

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Helpful?
Thank mirrazaali83
Front_Office88, Front Office Manager at BEST WESTERN Twin Towers Inn, responded to this review

Hi mirrazaali83, Thank you for taking the time to review our Hotel. Firstly, thanks for mentioning our great team of friendly staff. Please rest assured that our property is professionally pest controlled on a regular schedule. Your comments regarding bugs on the balcony have been passed on to the Property Manager to be followed up with our pest control company....

Woolgoolga, Australia
Reviewed 8 January 2017

We love staying at this place when we venture down to Sydney. Having 3 children they can accomodate our family so easily and for a reasonable price. The service is amazing and the hotel is beaut, older but not dated. Will always come back Cheers

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Helpful?
Thank Olabf
Front_Office88, Front Office Manager at BEST WESTERN Twin Towers Inn, responded to this review

Hi Olabf, Thank you for the great review! We are glad to see that you enjoyed your stay with us again. Thanks for mentioning our great team of friendly, helpful staff! We look forward to welcoming you back again soon. As a hint it is always handy to know that next time you book to stay with us, ensure you...

Ann Arbor, Michigan
Reviewed 6 January 2017 via mobile

We couldn't get a room at our Sydney CBD hotel for NYE, so we needed something. This hotel had availability and was reasonable to get to from the airport (train and Uber). Good checkin process. Room was reasonable. Internet access was good-an access point right outside our room.

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Helpful?
Thank Michael R
Front_Office88, Front Office Manager at BEST WESTERN Twin Towers Inn, responded to this review

Hi Michael R, Thank you for the great review! We are glad to see that you enjoyed your stay with us. Thanks for mentioning our convenient location with the CBD just minutes away! We are glad to hear you appreciated the Free WiFi internet we now provide for all guests! We look forward to welcoming you back again soon. As...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Spa
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Twin Towers Inn

Address: 260-264 Pacific Highway, Artarmon, Willoughby, New South Wales 2064, Australia
Region: Australia > New South Wales > Greater Sydney > Willoughby > Artarmon
Price Range: RM411 - RM633 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Twin Towers Inn 4*
Number of rooms: 41
Reservation Options:
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Also Known As:
Best Western Twin Towers Hotel Artarmon
Best Western Artarmon
Artarmon Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Twin Towers Inn staff and other travellers.
9 questions
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Weston, Florida
7 months ago
Coffs Harbour, Australia

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Questions? Get answers from BEST WESTERN Twin Towers Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Two rooms on the lowest level perfect for a large group”
 of 5 bubbles 978janetc, 21 Mar 2017 | Read review
“Don't get one on the ground floor with a tiny window.”
 of 5 bubbles melbermar, 16 Dec 2016 | Read review
“ask for room on the lower level and away from the road.”
 of 5 bubbles 587bruceg, 4 Dec 2016 | Read review
“Rooms at back appear newer”
 of 5 bubbles Maido77, 25 Sep 2016 | Read review
“Rooms out the back are quieter.”
 of 5 bubbles Z8566OPdanielm, 12 Sep 2016 | Read review
5 of 5