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Holiday Inn Sydney Airport

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Holiday Inn Sydney Airport
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1,158 Reviews from our TripAdvisor Community

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Showing 1,092: English reviews
Sydney, Australia
Reviewed 2 days ago NEWvia mobile

In a location close to the airport. The hotel is perfect for business meetings with a range of rooms available and attention to service exceptional. The dining was also great serving our small group of 10 with a great lunch. Thank you for making it easy to conduct meetings professionally

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Helpful?
Thank John R
Parkhill, Canada
Reviewed 1 week ago NEW

This hotel was very comfortable with well-appointed rooms that are clean, a lobby that is welcoming and helpful staff. The hotel prices for things such as soft drinks and snacks are, as usual, terribly inflated. But not to worry! One can walk for about three minutes down the road the hotel is located on and find the Mascot Station area....

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Helpful?
Thank Tagalongjo
Eugéne H, General Manager at Holiday Inn Sydney Airport, responded to this review

Dear Tagalongjo, Thank you for taking the time to provide us with your feedback from your recent stay at the Holiday Inn Sydney Airport. It is always a pleasure to receive guest feedback, we are glad to see you enjoyed your stay with us. We hope to welcome you back to the hotel on your next trip to Sydney. Warm...

Toronto, Canada
Reviewed 1 week ago

The main reason to stay at this particular hotel is its proximity to both the domestic and international terminals at Sydney airport. (We were arriving at one and leaving from the other.) There is a shuttle bus to the airport for $6 per person in each direction. Since there is often a huge traffic jam getting into the international terminal...

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Helpful?
Thank 416Traveller2013
Eugéne H, General Manager at Holiday Inn Sydney Airport, responded to this review

Dear 413Traveller2013, Thank you for choosing to stay at the Holiday Inn Sydney Airport and for taking the time to share you feedback with us. We are glad to see that you enjoyed your stay with us, I am glad to see you found the dining options of good value. The shuttle service does take out some of the stresses...

Nottingham
Reviewed 1 week ago

We have just returned from our fifth stay at The Holiday In Sydney Airport We stay at the start and end of our trip to see our son - when arriving in and leaving Sydney. We cannot praise this hotel highly enough. The staff are excellent - courteous and helpful to a fault, nothing is too much trouble. The rooms...

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Helpful?
Thank Franshaw
Eugéne H, General Manager at Holiday Inn Sydney Airport, responded to this review

Dear Franshaw, First of all welcome back to the Holiday Inn Sydney Airport and thank you so much for the lovely feedback from your recent visit to the hotel. We are delighted to see that you enjoy your time at the hotel and that the team looks after you. Can wait to welcome you back again! Warm Regards, Eugéne Human...

Canberra, Australia
Reviewed 1 week ago

Were it not for the friendly and helpful staff, I'd be telling everyone to stay away from this very tired, very old and very worn hotel, forever. We recently booked two rooms for family members and ourselves. Our room had a damp, mouldy smell upon entry (Sydney is not the tropics, notwithstanding the high summer temperatures); the toilet seat was...

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Helpful?
Thank Sandi L
Eugéne H, General Manager at Holiday Inn Sydney Airport, responded to this review

Dear Sandi, Thank you for taking the time and sharing your feedback with us from your recent visit to the Holiday Inn Sydney Airport. Thank you for bringing these items to our attention, I will definitely be sharing your feedback with the rest of my Team as we are always looking at ways to improve on our Guest Experience. Thank...

Sydney, Australia
Reviewed 1 week ago

The courtesy, friendliness and professionalism was a pleasant surprise given my previous experience staying in Sydney hotels and I would have liked to give 5 stars. Unfortunately, there seems to be always one staff member lacking in manners and professionalism. In this case, on our first night on the way to the internal restaurant, I asked the female staff member...

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Helpful?
Thank hely51
Eugéne H, General Manager at Holiday Inn Sydney Airport, responded to this review

Dear Hely, Thank you for sharing your feedback from your recent visit to the Holiday Inn Sydney Airport with us, thank ou for also being a loyal member of IHG Rewards. I have shared your feedback with our Front Office Team as we are always looking at ways on hoe to improve on our guest experience while staying at the...

Wolverhampton, United Kingdom
Reviewed 1 week ago via mobile

Very clean, and reception staff very helpful. Room very spacious, with refrigerator, and cosy bed. Hotel very close proximity to domestic terminals 2 & 3. Shuttle service operates from hotel to airport for $6 each at regular intervals.

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Helpful?
Thank bbwoody
Eugéne H, General Manager at Holiday Inn Sydney Airport, responded to this review

Dear Bbwoody Thank you for taking the time and sharing your feedback with us from you recent visit to the Holiday Inn Sydney Airport. We do hope that you enjoyed your time in Australia and were able to soak up all the sights on offer. We are glad to see you did enjoy your short stay with us, hopefully next...

Sydney, Australia
Reviewed 1 week ago via mobile

What had great short stay at the Holiday Inn. We were immediately welcomed by their staff on arrival and were quickly looked after and check in promptly. The rooms and hotel facilities were fantastic and just what my young family needed. The food and beverage options in room and down stairs were excellent. At the end of the trip we're...

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Helpful?
Thank DelPiero10
Eugéne H, General Manager at Holiday Inn Sydney Airport, responded to this review

Dear Delpiero10, Thank you for your lovely feedback from your recent visit to the Holiday Inn Sydney Airport. We are glad to see that the whole family enjoyed their stay with us, hopefully you were able to enjoy the rest of your holiday and returned well rested. We look forward to welcoming you back to the hotel soon again. Warm...

Reviewed 1 week ago via mobile

We stayed here before our flight out and have stayed manytimes with their park,stay and fly package the only bad comment is the pool it needs to be upgraded as it is not what you expect for a 4.5 star hotel apart from this it a good hotel.

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Helpful?
Thank Tim M
Eugéne H, General Manager at Holiday Inn Sydney Airport, responded to this review

Dear Tim, Welcome back to the Holiday Inn Sydney Airport, we are glad to see that you find the park, stay & go package to be great value. We hope the next trip is already planned and we look forward to welcoming you back to to the hotel soon again! Warm Regards, Eugéne Human General Manager

Reviewed 1 week ago

Stayed here for 3 nights with my partner for a conference. the sound proof wasnt great because we could hear other people, and we got a call from our neighbour to tell us off for being too noisy when I was just laughing out loud!didnt expect that had the buffet breakfast which was great with wide range of choice and...

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Helpful?
Thank Teresa C
Eugéne H, General Manager at Holiday Inn Sydney Airport, responded to this review

Dear Teresa, Thank you for choosing to stay at the Holiday Inn Sydney Airport and for taking the time to share you feedback with us. I have shared your feedback with our Maintenance team to look into this matter for us. We are glad to see that you enjoyed all the offerings for breakfast, it is a great way to...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Conveniently positioned, Holiday Inn Sydney Airport is located only minutes from Sydney Airport's international and domestic terminals with regular airport shuttle transfers to and from the hotel. Situated in the heart of the growing Mascot precinct of restaurant, cafes, bars and shops - you'll never feel to far away from anything. A two minute walk to nearby Mascot Train Station will have you in the city within 15 minutes to view the well-known Sydney attractions. All 250 guest rooms have views towards the city skyline or airport and have been custom designed with guest comfort in mind. Standard rooms come equipped with a choice of soft and firm pillows, double-glazed windows, flatscreen TVs, high speed internet access and ensuite with dual pressure showerhead. Enjoy a delicious dinner in Sirocco Restaurant with a menu inspired by the flavours of the globe or enjoy a more relaxed atmosphere and socialise with friends or colleagues in Biggles Bar for tasty bar bites and refreshing drinks. Holiday Inn Sydney Airport boasts a 24 hour gymnasium, sauna, business centre, 5 flexible meeting spaces, secure underground car park and VIP Lounge. Experience the relaxed, genuine and friendly service at Holiday Inn Sydney Airport for your next Sydney stopover, perfect for both business and leisure travellers. ... more   less 

Additional Information about Holiday Inn Sydney Airport

Address: Corner O'Riordan Street & Bourke Road, Mascot, Botany Bay, New South Wales 2020, Australia
Region: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Price Range: RM514 - RM968 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Holiday Inn Sydney Airport 4.5*
Number of rooms: 250
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Also Known As:
Holiday Inn Sydney Airport Hotel Mascot
Sydney Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Sydney Airport staff and other travellers.
18 questions
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Questions? Get answers from Holiday Inn Sydney Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our corner room was really lovely!”
 of 5 bubbles Tagalongjo, 14 Jan 2017 | Read review
“Don't stay here!”
 of 5 bubbles SandiHLogan, 11 Jan 2017 | Read review
“The higher the floor the better the view.”
 of 5 bubbles 206DavidP, 4 Jan 2017 | Read review
“Be sure to check bed size for your room.”
 of 5 bubbles rontrips, 26 Dec 2016 | Read review
“Book online to choose rooms that suit your preferences. Best rooms are facing the east.”
  • A view from the room at night, looking at the street below.
 of 5 bubbles TerryH120, 25 Dec 2016 | Read review
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