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Mercure Sydney Parramatta

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Mercure Sydney Parramatta
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807 Reviews from our TripAdvisor Community

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Showing 791: English reviews
Canberra
Reviewed 16 July 2012

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Helpful?
Thank uniowls
ManagerParramatta, Assistant Manager at Mercure Sydney Parramatta, responded to this review

Armidale, Australia
Reviewed 16 July 2012

Great Hotel but difficult to access on the correct side of the road, carpark unsuited to larger vehicles.

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Helpful?
Thank psm49954
ManagerParramatta, Assistant Manager at Mercure Sydney Parramatta, responded to this review

Dear psm49954, Thank you for taking the time to review the Mercure Sydney Parramatta on Trip Advisor. We look forward to welcoming you again soon. Warm Regards, Fiona McLoughlin

Crewkerne, United Kingdom
Reviewed 15 July 2012

Overall trouble free trip. Heating system in the bedroom was slightly problematic being either a little too hot or a little too cold for my liking. Breakfast offering was somewhat bland. However room was perfecty adequate, fairly quiet given the proximity to a major road, and with a very comfortable bed, leading to a good nights sleep.

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Thank JSH1965
ManagerParramatta, Assistant Manager at Mercure Sydney Parramatta, responded to this review

Dear JSH1965, Thank you for taking the time to review our hotel on TripAdvisor. I appreciate your feedback regarding the air conditioning and am happy to advise that our rooms have individual air conditioning controls allowing our guests to set the room temperature to their liking. Your comments about breakfast have been referred to our Executive Chef. I look forward...

Sydney, Australia
Reviewed 14 July 2012

stayed at the Mercure at Parramatta with the family. Went to the Rugby at ANZ Stadium and the Mercure was close to the stadium and easy to get to. Clean and very helpful staff. We would stay there again.

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Thank Anthony215
ManagerParramatta, Assistant Manager at Mercure Sydney Parramatta, responded to this review

Dear Anthony215, Thank you for taking the time to review our hotel on TripAdvisor; it is always a pleasure to receive positive feedback. It is great to hear that you found our location convenient for your trip to ANZ Stadium. I have passed your comments on to our Mercure team. Hopefully we'll welcome you and your family back to the...

Reviewed 13 July 2012

We stayed here for 6 nights and it was very nice accommodation. The beds were very comfortable and the room was quite spacious. The room and bathroom were clean and quite modern. The location of the Hotel was good for us as it was close to the freeway and shops. There were some take away shops opposite the Hotel and...

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Helpful?
Thank Leonie W
ManagerParramatta, Assistant Manager at Mercure Sydney Parramatta, responded to this review

Dear Leonie W, Thank you for taking the time to review our hotel on TripAdvisor; it is always a pleasure to receive such wonderful feedback. I am pleased to hear that you enjoyed our spacious yet comfortable rooms and found the hotel to be conveniently located for all your needs. At Mercure, we pride ourselves on providing warm and friendly...

Albany, Australia
Reviewed 9 July 2012

My partner and I booked a standard mercure room for one night but were allocated a room on the privilege level located on the highest floor. The decor was simple, the room was clean and moderately spacious, and the bed and pillows were very comfortable. The facilities provided in the room were of a great standard. I was pleasantly surprised...

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Thank jum253
Management response:

Dear jum253, First of all I would like to thank you for taking the time to provide a review of the Mercure Sydney Parramatta on TripAdvisor. At Mercure, we pride ourselves on providing a warm and friendly atmosphere with comfortable and spacious rooms. I appreciate your feedback regarding the driveway entrance and Reception and will be sure to forward these...

Adelaide
Reviewed 5 July 2012 via mobile

I travel extensively for work and leisure so have experienced a variety of accommodation options and standards. The positives first. The car parking is at no charge and there is free wifi but beyond that the Mercure here just doesn't cut it. Stayed for 1 night on business. Often stay at Rydes but they were booked out this time. The...

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1Thank gypsygirl_8
Management response:

Dear gypsygirl_8, Thank you for taking the time to review the Mercure Parramatta on TripAdvisor. At Mercure, we pride ourselves on our product and service. I am therefore saddened to hear that you did not enjoy your stay with us. Our rooms offer a standard Queen Size bed and we also offer a wide selection of pillows via our Pillow...

An Accor traveller
Molong, Australia
Level Contributor
3 reviews
3 hotel reviews
Reviewed 29 June 2012

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Australia
Reviewed 25 June 2012

Good undercover parking and only a few blocks from many Parramatta resturants, good access to M4 and major cross roads

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Thank Lagunajohn
Management response:

Dear Lagunajohn, I am pleased to hear that you found us to be conveniently located for your needs. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and I hope to welcome you again soon. Warm Regards, Fiona McLoughlin Assistant Manager

Brisbane, Australia
Reviewed 21 June 2012

This is a fantastic hotel. Have stayed here a number of times now and all staff are wonderful. Hotel is beautifully presented. Stand out staff: Well all staff stand out but on this particular stay I was wonderfully looked after by: Fiona McLoughlin Melinda Palfrey Timothy Martin Geoff Hepworth Emma Squire Tess Nesbitt Lynn Loder Rhiannon Murphy All staff are...

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Thank Pola13
Management response:

Dear Pola13, First of all I would like to thank you for taking the time to provide such an inspiring review of the Mercure Sydney Parramatta on TripAdvisor. At Mercure, we pride ourselves on providing a warm and friendly atmosphere with helpful staff and I am happy you were able to experience this. It is also a pleasure to receive...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Sydney Parramatta offers spacious and contemporary 4 star accommodation on the fringe of Parramatta CBD. Attending an event? We are in prime position opposite Rosehill Gardens, a 10 minute drive from Sydney Olympic Park and only a short distance to Parramatta City Raceway and Eastern Creek. Mercure Parramatta is the perfect place to relax with our welcoming M Restaurant and Bar open 7 days. With suites and interconnecting rooms why not bring the kids along they will love the use of our Pool, spa and tennis courts on site. So what are you waiting for? ... more   less 

Additional Information about Mercure Sydney Parramatta

Address: 106 Hassall St, Rosehill, Parramatta, New South Wales 2142, Australia
Region: Australia > New South Wales > Greater Sydney > Parramatta > Rosehill
Price Range: RM481 - RM1,032 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Sydney Parramatta 4*
Number of rooms: 164
Reservation Options:
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Also Known As:
Mercure Sydney Parramatta Hotel Rosehill
Mercure Hotel Sydney Parramatta
Mercure Hotel Rosehill
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Sydney Parramatta staff and other travellers.
2 questions
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Questions? Get answers from Mercure Sydney Parramatta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a pool facing room, will keep you away from noise”
 of 5 bubbles melbrob, 17 Jan 2017 | Read review
“we stayed opposite the lift and had no problems with noise so I think anywhere would be fine”
 of 5 bubbles kristiefarrellynka, 27 Nov 2016 | Read review
“the rooms are old but we just had a standard room so i cant say for the others..”
 of 5 bubbles LeanneM483, 20 Nov 2016 | Read review
“Ask for a room overlooking the pool.”
 of 5 bubbles SmileyCoyote, 30 Oct 2016 | Read review
“Don't be afraid to ask reception for help they are very accommodating,”
 of 5 bubbles 287gavinb, 20 Oct 2016 | Read review
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