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Rydges Parramatta

622 reviews
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Traveller (105)
Room & Suite (34)
Dining (4)
Overview
  • Excellent24%
  • Very good44%
  • Average19%
  • Poor9%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (622)Write a Review
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151 - 155 of 614 reviews
Reviewed 17 June 2016

After Joining the Properties Reward Programme the rate dropped significantly , making it an extremely attractive stay , Great décor, location, Staff were very accommodating unlike nearby properties we called first. Check out time was also very flexible , will stay again and most likely...More

Thank inglisrealty
Response from Matt G, Duty Manager at Rydges ParramattaResponded 19 June 2016

Dear inglisrealty, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and enjoyed the great benefits of being a Priority Guest Rewards member! I look forward to passing your comments to the staff here. We hope to...More

Reviewed 12 June 2016

Stayed for a couple of nights and booked two rooms after a hospital trip, we stay a few times a year generally as its a good location for us when passing through or going to the hospital, and the quality and comfort is generally the...More

Thank Krickleleah
Response from Matt G, Duty Manager at Rydges ParramattaResponded 16 June 2016

Dear Krickleleah, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

Reviewed 4 June 2016

Only 15 minutes away from where we needed to be. Wasn't informed when booking that my credit card would be debited BEFORE we even arrived. Check you bill. We were charged for bottled water we didn't use. Overall though a good place to stay and...More

1  Thank kerrielhunt
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 7 June 2016

Dear Kerrie, Thank you for providing feedback from your stay. I appreciate your time on the phone earlier to discuss your concerns further. I’m happy that my explanation on the prepaid rate you had booked and why you were charged prior to arrival made sense....More

Reviewed 3 June 2016

Rooms are lovely and spacious. Staff are genuinely pleased to see you and will do anything to make your stay the best. The buffet breakfast was great with a good selection and perfectly poached eggs :-) I did not eat-in at any of the restaurants...More

1  Thank Checkmate650
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 24 June 2016

Dear Checkmate650, Thank you for the review of your experience at Rydges Parramatta. We are thrilled to hear that overall you enjoyed your stay and found our teams service great! I do apologise with the negative room service experience. We regularly receive very positive feedback...More

A TripAdvisor Member
11
Reviewed 31 May 2016

I've stayed a number of times at the Rydges at Parramatta a number of times over the years and it was starting to look a little dated. I've recently stayed after their renovations and I was blown away with the recent renovations. A wonderful uplift...More

1  Thank A TripAdvisor Member
Response from Matt G, Front Office Manager at Rydges ParramattaResponded 14 June 2016

Dear Guest, Thank you for the great feedback of our hotel. We are extremely pleased to hear that you have had a wonderful stay and loved our new look from the renovations. I look forward to passing on your great feedback to Sam and Basia!...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$96 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (105)
Room & Suite (34)
Dining (4)
Hotel & Grounds (60)
Bathroom (19)
Questions & Answers
Ask a question
b00shaddict
11 May 2017|
AnswerShow all 3 answers
Response from Matt G | Property representative |
Hi b00shaddict, We are 10 minutes away. Are you coming to see an event? I can check if we have an event package available which includes return transfers. Kind regards, The Rydges Parramatta Team
0
Votes
Jennifer B
As a response to your response, hotel management, I was well within my right NOT to be charged for the booked room. It is not my problem that your staff evidently misinformed me TWICE. Are you suggesting I lied? Actually no, I rang harbourview hotel myself outside on that same day (and also stayed there) and no they do NOT require a bond even WITHOUT a credit card. They take a $10 fee without a credit card. Also, it's very convenient that 'hotel management' can write responses to reviews but the clients cannot respond to your response, hence I placed my response on original post. I will now write a review on every site and tell everyone I know not to stay here. And I am also well within my right to do so. And no you did not address this 'multiple times' this is only the second time you have addressed it. Also you did not address this in person, you simply told me I needed the bond money. Again, it is not my issue your staff is evidently not trained properly. Your staff misinforming me is not my mistake. It is yours.
29 April 2017|
AnswerShow all 2 answers
Response from Tijana V | Reviewed this property |
Jennifer, this is so unfortunate. I love traveling around the world and early this year I've stayed there for 2 nights with my partner. Luckily nothing like that happened to us. Although I understand your frustration, if... More
0
Votes
Jimilsleynsw
24 March 2015|
AnswerShow all 3 answers
Response from johnnthel | Reviewed this property |
Hi there. About 6.5 km and about 15 minutes by car. Take the M4 freeway
0
Votes
Room Tips
"Room 504 faces the lovely Rosehill Race course."
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"Try and avoid rooms that face James Ruse Drv"
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"Ask the staff to info on whether you want city views"
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"Get high floor city view"
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