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Silverwater Resort

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Silverwater Resort
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860 Reviews from our TripAdvisor Community

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Showing 856: English reviews
Wagga wagga
Reviewed 19 March 2016 via mobile

Arrived at 2.30pm and told would ring me.if the room is finished. Hmmmm 2.30pm and still cleaning. My hubby was not happy as he thought 3.00pm was just ridiculous and i must admit so do i. Anyway we waited in the front bar area and received the call at 2.55pm. Went to where our room was to find the car...

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1Thank sandymartel
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was happy to read that you enjoyed your stay and the apartment. I will be sure to pass on your comments to our team for review. Once again thank you for providing feedback and I look forward to welcoming back to Silverwater Resort...

Reviewed 18 March 2016

A great holiday destination for families, plenty of activities for small children, but if you want a relaxing, quiet time, go elsewhere. The younger reception staff were off hand, lacking basic training, welcoming new guests cannot be that hard, same applied to some of the younger café staff. Disappointing room, dark and dingy, nothing like the pictures online, however when...

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1Thank Peter R
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was happy to read that we were able to move you to a room more suitable and that you enjoyed your stay overall. I will be sure to pass on your comments to our team for review. Once again thank you for providing...

Glasgow, United Kingdom
Reviewed 18 March 2016 via mobile

Hi I have been to silverwaters three times in 3 years and my last trip to here I have looked forward to my time here but this last time I was so disappointed the carpets in room were bad with stains the dirt was under all glass the bbq area was so dirt we had to get it cleaned before...

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2Thank buster694
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay and for being a return guest. I was sorry to read that the apartment you occupied had some maintenance related issues. I do apologise for this and hope the offer of complimentary breakfast was a sign of our appreciation to being a valued guest....

Melbourne, Australia
Reviewed 15 March 2016

Room layout good but needs repair. Numerous problems and really expensive for so much maintenance. Walls, carpets filthy, had to clean chairs ourselves. Sliding door, curtains, outdoor walkway lights not working resulting in a twisted ankle. Lots of noise from above with those visitors movings chairs, stamping and partying. It was a shame as it could have been great

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Thank harvey242016
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was sorry to read that the apartment you occupied had some maintenance related issues. This is certainly not our usual standard and I do apologise for this. Once again thank you for providing feedback and I look forward to welcoming back to Silverwater...

Melbourne, Australia
Reviewed 15 March 2016 via mobile

Great views of the bay. Large family friendly resort with 1-3 bedroom apartments. Indoor and outdoor pools, play ground, tennis/basketball courts and restaurant. Buffet breakfast is $25pp if booked day before but room kitchen has all equipment to cook for yourself. Dishwasher and clothes washing/dryer in rooms. 20min drive to Cowes (main town) and 30min to Penguins. Staff were friendly...

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Thank bounceyman
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was pleased to read that you enjoyed your stay, the fantastic views from the apartment and the many on site facilities. I will be sure to pass on your comments to the team for review. Once again thank you for providing feedback and...

Melbourne
Reviewed 14 March 2016 via mobile

Stayed here for 2 nights because I had to. Minimum booking was 2 nights. Was it worth it? No. Would I stay again. No. Room was small, very hot and probably the noisiest room I have ever stayed in. As soon as the people next door or upstairs moved or spoke you could hear it. No fly screen on the...

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Thank Blackjenmay
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was sorry to read that the apartment you booked was not large enough for your needs. At Silverwater we have a wide range of apartment types ranging from resort rooms to three bedroom villas. I will be sure to pass on your comments...

Melbourne, Australia
Reviewed 14 March 2016

Second visit at this resort. Stayed in a one bedroom apartment for two nights. Window treatments in our apartment could have done with a wash. Whilst the indoor pool and spa are always appreciated, the spa is much too hot and not enjoyable at all. In addition there were so many children splashing and carrying on in the pool without...

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Thank Suzie C
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was pleased to read that you enjoyed your stay as a whole. The pool and spa areas are provided for both couples and families, I was sorry to read that the spa temperature was too hot for your liking Once again thank you...

Maryborough, Australia
Reviewed 6 March 2016

2-4 MARCH - UNIT 324.. Our visit started with a disappointing stuff up at reception, after driving 300 kms on a hot day (36c) we tried to book in earlier and they said our unit wasn't ready and that they would call us as soon as it was, as we had received no call by 3pm we went back to...

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Thank hellbent43
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. Unfortunately we are unable to guarantee an early check-in, although we do our best to accommodate this. We have various room types and configurations on offer at Silverwater ranging from Resort rooms to three bedroom villas. I look forward to welcoming back to Silverwater...

Sydney, Australia
Reviewed 4 March 2016

Stayed in a 3 bedroom apartment, the location is fantastic (on the door step to Phillip Island), the ocean view we had from or apartment was spectacular and unobstructed. The apartment was modern, clean and comfortable. Kitchen was fully equipped and of a generous size. The only thing that wasn't up to standard was the outdoor furniture, it was damaged,...

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7Thank SydSkiers
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was pleased to read that you enjoyed your stay in one of our three bedroom apartments and the many on-site facilities. I was sorry to read that the outdoor furniture was damaged and there were some maintenance issues, I do apologise for this....

Melbourne, Australia
Reviewed 3 March 2016 via mobile

Beautiful location on a hill overlooking the bay in the near distance. Clean, modern apartments in a great relaxing resort with panoramic views over the bay which are suitable for both couples & families. Good reception staff who arranged tickets to see the Penguins. Nice busy restaurant. The highlight being the desserts! Some rooms include balconies with bbq facilities, good...

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1Thank Jane S
SilverwaterManager, General Manager at Silverwater Resort, responded to this review

Dear Guest Thank you for taking the time to provide feedback relating to your recent stay. I was pleased to read that you enjoyed your stay and the many on-site facilities, I agree the desserts at the award winning Watermark restaurant are fantastic. I will be sure to pass on your comments to the team for review and look forward...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Business Centre with Internet Access

Additional Information about Silverwater Resort

Address: 17 Potters Hill Rd, San Remo, Victoria 3925, Australia
Region: Australia > Victoria > Gippsland > San Remo
Price Range: RM451 - RM1,053 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Silverwater Resort 4.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Silverwater Hotel San Remo
Silverwater Hotel Phillip Island
Silverwater Resort Phillip Island
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Questions & Answers

Here's what travellers have asked, with answers from Silverwater Resort staff and other travellers.
10 questions
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Melbourne, Australia
Lakes Entrance, Australia

See all questions (10)

Questions? Get answers from Silverwater Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have kids ask for ground floor with access directly to the playground”
 of 5 bubbles O2953GGchristopherc, 19 Jan 2017 | Read review
“If you struggle with stairs and luggage request a ground floor apartment . Best views are from the upper floors and there are no lifts”
 of 5 bubbles BrandMa, 18 Jan 2017 | Read review
“Our room was apartment 207 and had fantastic views. The family apartments are further up the hill but have very limited views.”
 of 5 bubbles petergV5173BV, 6 Jan 2017 | Read review
“If your going with elderly family or friends let them know because they don't have lifts and it is a 2 storey building”
 of 5 bubbles judylizmatthews, 4 Jan 2017 | Read review
“If you have to go, get a guarantee of an upstairs apartment.”
 of 5 bubbles Melbourne3161, 3 Jan 2017 | Read review
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