This motel has parking for customers under it... but please watch the driveway as you go down, there is evidence that many cars tapped out at the bottom of the ramp. :) Service in reception was professional... the lobby is beautifully laid out. Next door is Newmason's Restaurant which means you do not even need to leave the motel for your stay. However, if you choose to leave, everything is within walking distance. This motel is only ten minutes walk from the Railway Station ... two minutes from the centre of town, which makes it an ideal place to stay for business or pleasure. The room was comfortable and well appointed. A really lovely touch is that above the beds there are historic photographs of the area.
This venue deserves a 5/5 for its friendly staff, location and excellent facilities. This was our first stay but not our last. Easy to book on line and photos of the venue were accurate. Car parking underneath was easy to get to, and lifts to each floor. Restaurant entry from the reception with chargeback or simply pay as you go. Great food. Room service also available. The only feedback - only one packet of biscuits which made for an interesting share between 3 🤣🤣. Clean tidy and did not disappoint
Reception on arrival seemed a bit aloof - we had prebooked and prepaid so not a lot for them to do. Large room with comfy king bed. Unfortunately only 2 pillows, fridge not turned on, half mini bar missing and safe not working. On checking out advised them about mini bar so we wouldn’t get charged but still got charged for something which was quickly reimbursed once we rang them. Receptionist on checking out much more friendly. Overall nice facilities just needs more attention to the little things that can make a difference.
Large comfortable room with the amenities one associates with the Mercure brand. Efficient check in, spotless roo, large bathroom with amenities. Pleasant helpful staff and good restaurant/bar area with takeaway options. Reasonably priced food options
Great location, service was ok but didn't receive welcome drink when check in but after requesting, it's been nicely to be delivered to the room. Room is spacious but the bed was OK, otherwise in general was great experience.
I give the room 5 out of 5 Everything was clean the room very modern. The bed was amazing, so was the shower. There is a restaurant attached to accomdation. The only thing I didn't like is there car parking is under ground. My work car wouldn't fit under so I had to park out on the street. Next time i am here I'll be wanting to stay here
Clean, modern and new. Excellent restaurant for coffee, breakfast, lunch and dinner. Very comfortable beds and modern lovely rain showers. Polite and friendly staff in the restaurant. Food is excellent pub food. We were very happy with this small country hotel with an excellent restaurant.
A very nice hotel ideally located in Warragul centre. Our room was very spacious , quiet and clean. The bed was comfortable and the bathroom a good size. Check in and out was quick and efficient. Free underground parking was a bonus. There is bar and restaurant on site. We were a little disappointed with the breakfast - not many options and not really worth paying the extra. Also, we would have like to watch the footy in the comfort of our room, but the Foxtel sports channels were not available. Other than that a good stay and would recommend.
Lovely hotel, comfy bed and linen. Staff very polite and helpful. Our only complaint was that you could hear all your the noise from outside and the people next door. The restaurant downstairs was great for a snack or meal.
Working trip. Although reception was not open it was easy to retrieve the keys. This would have been good to know when it was booked. The rooms were of high quality and spacey with good sized bathrooms. Wifi vouchers a bit fiddly but decent wifi speed. The underground parking was very handy for work.