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Gaylord Opryland Resort & Convention Center

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8,532 Reviews from our TripAdvisor Community

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Showing 8,398: English reviews
Koolewong, Australia
Reviewed 30 September 2015 via mobile

It may have been 15 years but the memory is as vivid as if it was yesterday! I remember taking the shuttle from the airport and the host saying, "Welcome to Nashville TN! We have 1500 churches and 2500 places to sin!" Upon arriving at the hotel I was astounded by the size and layout of the place. I was...

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Helpful?
Thank MattnWend
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning, Please accept our sincerest thanks for this amazing review! We know you have many options when booking your accommodations in the Nashville area, which is why we are very grateful you selected Gaylord Opryland. We are very happy to hear our staff members provided you with flawless service during your time at our resort as well as taking...

Tennessee
Reviewed 30 September 2015

We went to Opryland Resort for a romantic weekend away. We purchased the "Pride & Romance" package. It included "champagne and strawberries", parking, and breakfast at the Cascade Cafe for two. The Champagne was actually sparkling wine (ok) and there were four weak chocolate covered strawberries on the plate. The breakfast was very disappointing. The fruit was flavorless, the breakfast...

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Helpful?
Thank moonspunky
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning, Thank you for taking the time to provide feedback from your recent stay at Gaylord Opryland. We appreciate your feedback and are very sorry to hear you were dissatisfied with your experience at our resort. Our leadership team uses guest feedback like yours to address areas of concern and take corrective measures in order to improve our guests’...

highlands
Reviewed 29 September 2015

Stayed here on a Titan tour. Fantastic hotel. Probably expensive but what must it cost for the upkeep of this gigantic hotel. Waterfalls and even a mini river on the grounds. Slow housekeeping, but we were having a fantastic holiday so why should that spoil it? Restaurants were expensive but you didn't have to eat there. We didn't. Loved the...

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Helpful?
Thank comfortlovers
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning, Thank you so much for your kind words! We are so happy to hear your time at Gaylord Opryland was enjoyable and made the best of every situation. We do appreciate your feedback; for it is feedback like yours which allows us to continually improve. At Gaylord, we strive to ensure each customer has a flawless guest experience,...

Raleigh, North Carolina
Reviewed 29 September 2015

I was there for 4 nights for a conference at the Gaylord. It is truly a beautiful hotel as reviewers say. Service from everyone was impeccable. So why the caveat? Our room took all day to be serviced. On day one I was shocked to return to an unmade room at 5:30 in the evening. When I called to see...

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Helpful?
Thank BJinBowie
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Thank you for your review of Gaylord Opryland. While we are pleased to hear there were certain areas of your stay in which you enjoyed, we are deeply disappointed to hear of the lack of cleanliness you experienced in your guestroom. At Gaylord, we pride ourselves on our cleanliness, as we suspect you saw throughout the rest of...

Reviewed 29 September 2015

Stayed here with one of my kids for one night because she really wanted the experience. The place is huge - so large. Very expensive and there isn't a ton of stuff to do besides shopping, eating and the 15 minute river boat cruise. All the food is exorbitantly priced - even in the snack shops. But of course we...

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Helpful?
Thank tonytsheng
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Thank you for sharing your feedback from your visit to the Gaylord Opryland. While we are pleased to hear your guestroom met your expectations for your stay as well as taking advantage of the many amenities and shops we have throughout, we are sorry to notice we could not provide you with many options to do around the...

Orlando, Florida
Reviewed 29 September 2015 via mobile

This place is one not to miss when visiting Nashville. Conveniently located within walking distance to shops and The Grand Ole Opry, the Opryland Hotel creates an amazing ambiance. It has an enormous beautifully landscaped atrium that just goes on and on. Some hotel rooms have a view into the atrium which I thought was very nice. Take a walk...

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Helpful?
Thank advice4travel
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Please accept our sincerest thanks for this amazing review! We are very happy to notice your time at Gaylord Opryland was very enjoyable and we were able to provide you with many activities to do not only in the resort but also at our local attractions such as; the Grand Ole Opry and the Opry Mills mall. We...

Vancouver, Canada
Reviewed 29 September 2015

To be fair, it was a busy weekend. It was a bad omen when we stood in a line up of cars you cannot escape for 45 minutes waiting for the valet parking. The way the barriers are set up, once you are in the line you have no option but to wait. We are finally greeted, not yet at...

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Helpful?
Thank sola123
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, We sincerely appreciate you taking the time to share your experience at Gaylord Opryland. We appreciate your review of our property and are very sorry to hear of the inconveniences you experienced during your stay. The level of service you received upon your arrival is certainly not our standard and will be addressed with the appropriate personnel to...

Kelowna, Canada
Reviewed 29 September 2015

I would vote this hotel 5 stars! Gardens and atrium's are amazing and well taken care of, best I have seen in all my travels. Would stay again, so close to the Opry and a 10 minute cab ride to Airport or downtown. Dined at several restaurants with very few complaints on the service or food.

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Helpful?
Thank oshowCanada
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Thank you so much for your kind words! We are so thrilled to hear you were amazed by our garden atriums as well as took advantage of exploring our local attraction; the Grand Ole Opry. We are also happy to hear your services at our dining outlets were enjoyable during your stay. At Gaylord, we empower our staff...

Magog, Canada
Reviewed 29 September 2015

This is a very BIG hotel you can get lost the first few days. Lots of restauants everything you need is there. There is one they have ais a resort tax do not been surprised when you get your bill. Over all a great place.

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Helpful?
Thank Louise L
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Thank you for taking the time to provide feedback on your recent visit to Gaylord Opryland. While we are pleased to hear there were certain areas of your stay in which you enjoyed, we are sorry to hear of any miscommunication in regards to some of our fees. Our resort fee is listed on our own website. Upon...

Somers, New York
Reviewed 28 September 2015

We recently returned from spending 6 days in Nashville at the Gaylord Opryland. It exceeded our expectations. There was so many beautiful gardens, waterfalls, restaurants, bars, , spa, gym,indoor pool and outdoor pools and even a boat ride and dancing colorful fountains in the evening under one glass domed ceiling. There is a large mall in walking distance. The staff...

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Helpful?
Thank glegler777
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon, Please accept our sincerest thanks for this amazing review! We know you have many options when booking your accommodations in the Nashville area, which is why we are so grateful you selected the Gaylord Opryland. From the many amenities and shops we have to offer throughout to our staff being helpful and friendly during your stay, we are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Jack Daniel's Saloon
Jack Daniel's Saloon
Cuisines: American, Bar, Pub
Findley's Irish Pub
Findley's Irish Pub
Cuisines: American, Irish, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Nashville's iconic Gaylord Opryland Resort & Convention Center offers guests all the excitement and energy of Music City under one spectacular roof. Beneath our climate-controlled signature glass atriums and nestled in a bend of the meandering Cumberland River is an extraordinary selection of dining, shopping and recreation options that create the perfect setting for a complete getaway. Enjoy our 9 amazing acres of indoor gardens, cascading waterfalls and indoor river with our very own Delta flatboat. Within this lush landscape, you will discover 2,882 guest rooms and 700,000 square feet of flexible meeting, convention and pre-function space. Discover Gaylord Opryland and make memories. ... more   less 

Additional Information about Gaylord Opryland Resort & Convention Center

Address: 2800 Opryland Drive, Nashville, TN 37214-1200
Region: United States > Tennessee > Nashville
Price Range: RM995 - RM1,923 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Opryland Resort & Convention Center 4*
Number of rooms: 2882
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Prestigia, Travelocity and Hotels.com so you can book your Gaylord Opryland Resort & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gaylord Opryland Hotel Nashville
The Opryland Hotel
Gaylord Opryland Hotel Packages
Nashville Gaylord Hotel
Hotel Style:
#4 Spa Hotel in Nashville
#12 Luxury Hotel in Nashville
#35 Business Hotel in Nashville
#37 Family Hotel in Nashville
#39 Romantic Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Gaylord Opryland Resort & Convention Center staff and other travellers.
107 questions
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Preston, United Kingdom
2 months ago
Norcross, Georgia
East Brunswick, New Jersey
Stet, Missouri, United States

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Questions? Get answers from Gaylord Opryland Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the cascades overlooking the atrium it is worth the difference in price but make sure you get a balcony.”
 of 5 bubbles VM7664, 18 Jan 2017 | Read review
“Pay the extra for the balcony, and don't think twice about it- you will love it!”
 of 5 bubbles mariahutch2016, 18 Jan 2017 | Read review
“The conservatory garden side is just beautiful”
 of 5 bubbles Kathleen7106, 18 Jan 2017 | Read review
“I recommend an interior balcony room.”
 of 5 bubbles 779judithg, 18 Jan 2017 | Read review
“The views into the center of the hotel are amazing.”
 of 5 bubbles Michelle112013, 17 Jan 2017 | Read review
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