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Gaylord Opryland Resort & Convention Center

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8,727 Reviews from our TripAdvisor Community

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There are newer reviews for Gaylord Opryland Resort & Convention Center
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Showing 8,590: English reviews
Charleston, South Carolina
Reviewed 5 October 2015

The Hotel was a comedy of errors. Like the other great rip off The Atlantis Hotel Nassau this one is all about plants garden instead of fish. Several people told me that they got fooled once but now they stay at Hampton Inn and drive across. 54.00 with tax tip for fancy egg mcmuffin and egg white omelet and could...

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Helpful?
1Thank LRUSSO-REALTOR
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning, We sincerely appreciate the time you took to comment on your recent stay at Gaylord Opryland. We appreciate your feedback and are very sorry to hear of the inconveniences you experienced during your stay at our resort. At Gaylord, we strive to ensure each customer has a flawless guest experience and we’re very sorry we did not provide...

Wheeling, West Virginia
Reviewed 5 October 2015 via mobile

Had a great couples weekend at this beautiful hotel, so much to see. The amenities were wonderful, great pool and fitness center. Clean rooms. Awesome shopping and lots of food to choose from. It is pricey but we knew that going in! Would go back.

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Helpful?
Thank Premierval
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning, Thank you for your kind words! We know you have many options when booking your accommodations in Nashville, which is why we sincerely appreciate you choosing The Gaylord Opryland. We're thrilled you were able to take advantage of our pool and fitness facility during your stay as well as our resort offering you many dining options for you...

Florida
Reviewed 5 October 2015

This was not the worst hotel I have encountered but the one I have disliked the most. While with other hotels I felt that if they fixed the housekeeping, the noise or something else; the hotel could be fine. Here there is not much to fix, the rooms were spacious, mostly quiet, the service decent, the A/C worked fine (...

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Helpful?
1Thank PalmBeach9
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning, Thank you for taking the time to comment on your recent stay here at Gaylord Opryland. We are deeply disappointed to hear that you were not satisfied with your experience. At Gaylord, we strive to provide many amenities, shops and restaurants for our guests throughout the resort so our guests find many different things to do. We're sorry...

Mission Viejo, California
Reviewed 4 October 2015

I have never stayed at an inside place like this before; my colleagues and myself called it our biosphere. The climate was kept perfectly and it really is a beautiful setting with amazing plants, flowers and waterfalls. The food was surprisingly very good. We stayed 4 nights for a conference and only went outside once.

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Helpful?
Thank Jojofoodie
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning, Thank you so much for your kind words. We are happy to hear you and your colleagues were able to experience the beautiful garden atriums our resort has throughout the property as well as take advantage of the many dining options we offer to our guests. As a company, we pride ourselves on empowering all of our STARS...

Kitchener, Canada
Reviewed 3 October 2015

Check in service was terrible.. Had a family of * (6 adults-2 children) Had requested two months prior to arrival about rooms together, 2 of which we needed a joining due to babysitter issues.. Were told prior and even at check in that our request were looked after but had to wait for all the rooms to be ready.. Five...

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Helpful?
Thank DaveTVM
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning, We sincerely appreciate you taking the time to comment on your recent experiences at Gaylord Opryland. We are deeply disappointed to hear of the inconveniences you experienced during your time on property. At Gaylord, we delight ourselves in being able to offer our guests varying room types and room views as well as empower our front desk agents...

Bismarck, North Dakota
Reviewed 3 October 2015

Stayed for 3 days for work. Most front desk check in staff very helpful, but encountered one that should not work there, very rude. asked for a new person to check us in and everything went smooth from there. food was great at all the places inside the resort, really enjoyed the sushi

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Helpful?
Thank Brad D
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning, We sincerely appreciate you taking the time to comment on your recent trip to Gyalord Opryland. While we are deeply sorry to hear of the inconveniences you experienced upon your arrival, we are happy to notice our front office staff was able to accommodate to your needs and make sure the remainder of your check-in was a smooth...

Reviewed 3 October 2015 via mobile

This was my second stay at this resort. It is nice enough, but a bit over priced. The check in process could be improved on. Even with 8 people checking folks in, it was about a 30 minute wait. We stayed 3 nights and housekeeping came 1x. We had a trailer behind our truck and while we parked free it...

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Helpful?
Thank Carrie G
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning, We sincerely appreciate you taking the time to write a review of Gaylord Opryland. While we are pleased to hear there were certain areas of your stay in which you enjoyed, we are sorry to notice you faced difficulties not only upon your arrival but also with our housekeeping services. At Gaylord, we spend a tremendous amount of...

Birmingham, United Kingdom
Reviewed 3 October 2015

This resort is massive! Stayed here for 3 nights on the 2nd leg of a 3 city holiday. The resort is huge and it is so easy to get lost but it is very well signposted throughout. It is divided into 4 areas all connected. The resort is beautiful, full of fantastically well kept plants, trees, flowers and waterfalls! There...

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Helpful?
3Thank Lolly2209
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning, Thank you for your thorough review of Gaylord Opryland and we certainly appreciate your kind words. We're so thrilled to hear you took advantage of the vast amenities and shops we have throughout our property as well as enjoying our local attractions such as; the Grand Ole Opry and the Opry Mills mall. We are sorry to notice...

Reviewed 3 October 2015

Convention property is the best description. Huge property with 2800 + rooms. Can take up to 20 minutes to walk from check in to the room! Lovely, large rooms that are nicely furnished. 2 sinks in the bathroom is a nice touch. Even a makeup mirror! Staff was very quick to respond to requests. Food and drinks high priced. Only...

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Helpful?
Thank Tanya H
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning, Thank you for sharing your feedback from your recent stay at Gaylord Opryland. We are thrilled to hear you found your guestroom to be accommodating during your stay as well as our staff members providing you with flawless customer service throughout. We are sorry to notice you were dissatisfied with our pricing structure. Our food and beverage team...

Thornton, Colorado
Reviewed 2 October 2015

Overall experience was not great, most of the restaurants were not open, only very few of the staff were accommodating. Check out was a complete mess and we are still waiting to get that resolved two days after we have left. Go in and look at the grounds, they are nice but do not stay at the resort and the...

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Helpful?
2Thank Susan B
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning, Thank you for taking the time to comment on your recent stay at Gaylord Opryland. We are deeply disappointed to hear that you were not satisfied with your experience. At Gaylord, we strive to ensure each customer has a flawless guest experience and we’re very sorry we did not provide this for you. Please be assured that your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Jack Daniel's Saloon
Jack Daniel's Saloon
Cuisines: American, Bar, Pub
Findley's Irish Pub
Findley's Irish Pub
Cuisines: American, Irish, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Nashville's iconic Gaylord Opryland Resort & Convention Center offers guests all the excitement and energy of Music City under one spectacular roof. Beneath our climate-controlled signature glass atriums and nestled in a bend of the meandering Cumberland River is an extraordinary selection of dining, shopping and recreation options that create the perfect setting for a complete getaway. Enjoy our 9 amazing acres of indoor gardens, cascading waterfalls and indoor river with our very own Delta flatboat. Within this lush landscape, you will discover 2,882 guest rooms and 700,000 square feet of flexible meeting, convention and pre-function space. Discover Gaylord Opryland and make memories. ... more   less 

Additional Information about Gaylord Opryland Resort & Convention Center

Address: 2800 Opryland Drive, Nashville, TN 37214-1200
Region: United States > Tennessee > Nashville
Price Range: RM1,107 - RM2,011 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Opryland Resort & Convention Center 4*
Number of rooms: 2882
Reservation Options:
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Also Known As:
Gaylord Opryland Hotel Nashville
The Opryland Hotel
Gaylord Opryland Hotel Packages
Nashville Gaylord Hotel
Hotel Style:
#6 Spa Hotel in Nashville
#13 Luxury Hotel in Nashville
#35 Business Hotel in Nashville
#37 Family Hotel in Nashville
#39 Romantic Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Gaylord Opryland Resort & Convention Center staff and other travellers.
120 questions
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Preston, United Kingdom
4 months ago
Norcross, Georgia
East Brunswick, New Jersey
Stet, Missouri, United States

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Questions? Get answers from Gaylord Opryland Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I asked for a room closer to the parking lot. View was lousy but the room was nice.”
 of 5 bubbles TikiTownTraveler, 25 Mar 2017 | Read review
“All rooms have balconies that open to the huge atrium. The higher the floor, the better the view, and quieter at night!”
 of 5 bubbles 171colleenb, 23 Mar 2017 | Read review
“Beautiful, we were next to waterfall bar, kind of noisy after 2200.”
 of 5 bubbles 183kathib, 22 Mar 2017 | Read review
“There are rooms that have balconies overlooking the gardens. Ask for a full balcony. Otherwise you get a Juliet balcony or nothing at all.”
 of 5 bubbles 377jaymed, 21 Mar 2017 | Read review
“Balcony overlooking the Delta Atrium is nice”
 of 5 bubbles HobNobbin, 20 Mar 2017 | Read review
5 of 5