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Gaylord Opryland Resort & Convention Center

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8,515 Reviews from our TripAdvisor Community

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Showing 8,381: English reviews
Rochester, New York
Reviewed 12 August 2015 via mobile

Such a beautiful hotel with attention to every detail! The gardens and fountains are just beautiful. Unfortunately, we arrived during a major convention and it was wall to wall people. It took 45 minutes to get to the valet parking! Management handled it all as well as anyone could, but that is not enjoyable to me. Lines everywhere. Waitress basically...

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Helpful?
Thank SherrieHov
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon - We certainly appreciate you sharing your feedback from your recent stay at Gaylord Opryland. We appreciate your feedback and are sorry to hear there was a large convention group in-house during your stay at our resort. Please be assured your comments are not taken lightly and will be passed along to the appropriate personnel; for it is...

Corpus Christi, Texas
Reviewed 12 August 2015 via mobile

Amazing Hotel! Stayed twice for one night. Not enough time to enjoy everything, including site seeing , shopping and of course , the Grand Ole Opry. Both nights we stayed there were no shows, but there were great eating places with great country singers. The vallet, bellhop, front desk and concierge were smiling, pleasant and very helpful. The Atrium view...

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Helpful?
Thank Smcalaway
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon - Thank you very much for taking time from your busy schedule to write a review of our property. We are very pleased to know you enjoyed your time at our resort and our staff members throughout provided you with the flawless customer service you expected and deserve. We are sorry to notice you were dissatisfied with our...

Lacey, WA
Reviewed 12 August 2015 via mobile

As big as it is, they have many opportunities to drop the ball, but they don't. The grounds are lovely. They do a great job with signage to help you find your way/figure out where you are. Several pools, many restaurants, shops, a spa, great transportation. Everyone is very helpful and friendly. They really want to make your visit special....

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Helpful?
Thank messageinabottle
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning - Please accept our sincerest thanks for this amazing review! We know you have many options when booking your accommodations in the Nashville area, which is why we're so grateful you selected Gaylord Opryland. We're thrilled you enjoyed the many shops and restaurants around the resort as well as our staff providing you with a memorable stay. We're...

Washington DC, District of Columbia
Reviewed 12 August 2015 via mobile

This hotel tops it all for a relaxing, beautiful and lots to do within the hotel grounds. I loved walking the grounds and seeing their several water fountains, the waterfalls and tons of beautiful plants and flowers. This is connected to the convention center. For business, this hotel is perfect with the right atmosphere.

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Helpful?
Thank S y
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning - Thank you so much for your kind words! We are very pleased that you enjoyed your stay at Gaylord Opryland and you were able to explore through our beautiful atriums while attending your conference in our convention area. Thank you again for the great review. We hope to welcome you back as our guest; hopefully this time...

Jacksonville, Arkansas
Reviewed 12 August 2015

First time I have stayed here in over 10 years. Really big place with several places to eat; within walking distance of the Grand Ole Opry and a very large mall with a large food court. All on grounds parking is pricey and a ways from the rooms. Rooms very comfortable with small refrig. Recommend. 3 pools and a very...

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Helpful?
Thank Ken B
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning - We sincerely appreciate you sharing your feedback with us on your stay at Gaylord Opryland. Hopefully you have the time to visit us again, and this time for relaxation rather than business. We're happy to hear you were able to lounge at our pool areas as well as take advantage of our fitness facility. We hope that...

Reviewed 12 August 2015 via mobile

A friend invited me to go with her to Nashville for the weekend and we stayed at this gorgeous place. Everything about the place has a wow factor. The place is extremely large so it comes with its set of challenges. First, finding the room was a challenge in itself in the maze of so many rooms. Secondly the long...

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Helpful?
Thank Nakisai
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning - Please accept our sincerest thanks for this amazing review! While we are sorry to hear of the inconveniences you encountered during your stay, we are thrilled to notice your time on property was memorable. At Gaylord, we strive to ensure each customer has a flawless guest experience -- and we are so happy to know we were...

Erin, Tennessee, United States
Reviewed 12 August 2015

A very short stay but this hotel is enormous and lovely! A bit confusing finding your way around. It's like a maze! Lots of stores to shop in and a variety of restaurants to enjoy eating in. Some also have live music to enjoy. The atrium is beautiful with all the water and plants. Our room wasn't anything special....but was...

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Helpful?
Thank Cindy B
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good morning - Thank you for taking the time to comment on your recent visit to Gaylord Opryland. While we are pleased to hear there were certain areas of your stay in which you enjoyed and found our property to be beautiful all around, we are deeply disappointed to hear of the inconveniences you experienced not only during your stay...

Genoa City, Wisconsin, United States
Reviewed 12 August 2015

The good: * Beautiful lobby and atriums * Excellent pools, hot tub and indoor pool with extra comfy chaise lounges * Onsight shopping The bad: * Rooms are expensive and nothing more than a typical poorly laid out hotel room * Excessive fees to park (we paid $30 per day + tax ) for valet parking, plus tips * Daily...

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Helpful?
1Thank Theresa W
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon - Thank you for taking the time to review Gaylord Opryland. We're sorry to hear you were dissatisfied with our pricing structure but are happy to notice you found our hotel grounds to be beautiful and you took advantage of the many amenities and shops around the resort. Please be assured we are constantly monitoring current offerings and...

Haverford, Pennsylvania
Reviewed 12 August 2015

There are so many places to explore in the hotel from shops, restaurants, pools etc. I felt like I needed an extra day to explore the hotel! Next time I will take an extra day just to hang around the hotel to see all the nooks and crannies!

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Helpful?
Thank Chris M
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon - We sincerely appreciate your feedback. We are so happy to hear you had a good time and found many shops and restaurants to explore on property. At Gaylord Opryland, we strive to have many options for our guests during their stay feeling satisfied by the end of their time at our resort. Hopefully you have the time...

Kansas City, Missouri
Reviewed 12 August 2015

There are a lot of great things about this hotel - great pools, entertainment for all ages, good food, nice beds, friendly staff. A few things that were not so great - check in took forever! Nearly an hour. The rooms, while clean, are in need of a renovation. Our kids even complained the carpet was sticky. Come and have...

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Helpful?
Thank ddzKC
GaylordOpryland, Customer Care Specialist at Gaylord Opryland Resort & Convention Center, responded to this review

Good afternoon - Please accept our sincerest thanks for this amazing review! We know you have many options when booking your accommodations in the Nashville area, which is why we're so grateful you selected Gaylord Opryland. It sounds like you and your family took advantage of the vast amenities we have to offer throughout the resort. While we are pleased...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Jack Daniel's Saloon
Jack Daniel's Saloon
Cuisines: American, Bar, Pub
Findley's Irish Pub
Findley's Irish Pub
Cuisines: American, Irish, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Nashville's iconic Gaylord Opryland Resort & Convention Center offers guests all the excitement and energy of Music City under one spectacular roof. Beneath our climate-controlled signature glass atriums and nestled in a bend of the meandering Cumberland River is an extraordinary selection of dining, shopping and recreation options that create the perfect setting for a complete getaway. Enjoy our 9 amazing acres of indoor gardens, cascading waterfalls and indoor river with our very own Delta flatboat. Within this lush landscape, you will discover 2,882 guest rooms and 700,000 square feet of flexible meeting, convention and pre-function space. Discover Gaylord Opryland and make memories. ... more   less 

Additional Information about Gaylord Opryland Resort & Convention Center

Address: 2800 Opryland Drive, Nashville, TN 37214-1200
Region: United States > Tennessee > Nashville
Price Range: RM991 - RM1,911 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Opryland Resort & Convention Center 4*
Number of rooms: 2882
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Prestigia, Travelocity and Hotels.com so you can book your Gaylord Opryland Resort & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gaylord Opryland Hotel Nashville
The Opryland Hotel
Gaylord Opryland Hotel Packages
Nashville Gaylord Hotel
Hotel Style:
#4 Spa Hotel in Nashville
#12 Luxury Hotel in Nashville
#35 Business Hotel in Nashville
#37 Family Hotel in Nashville
#39 Romantic Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Gaylord Opryland Resort & Convention Center staff and other travellers.
107 questions
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Preston, United Kingdom
2 months ago
Norcross, Georgia
East Brunswick, New Jersey
Stet, Missouri, United States

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Questions? Get answers from Gaylord Opryland Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a Gardenview room”
  • View from my room.
 of 5 bubbles NashBarbie, 16 Jan 2017 | Read review
“All rooms that have a bacony are wonderful.”
 of 5 bubbles wandac658, 16 Jan 2017 | Read review
“Room with balcony”
 of 5 bubbles Y6268SElisah, 14 Jan 2017 | Read review
“5th floor Atrium”
 of 5 bubbles MeganO378, 14 Jan 2017 | Read review
“Atrium view rooms open up to pretty sights but this comes with water noises and sound from people into the evenings.”
 of 5 bubbles tmagic11, 11 Jan 2017 | Read review
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