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Extended Stay America - Nashville - Airport - Elm Hill Pike

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Extended Stay America - Nashville - Airport - Elm Hill Pike
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28 Reviews from our TripAdvisor Community

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Showing 28: English reviews
Start your review of Extended Stay America - Nashville - Airport - Elm Hill Pike
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Nashville, Tennessee
Reviewed 1 week ago

This, like several Extended Stay properties I've stayed in over the past 5-7 years, is in need of a "refreshing". ESA's used to be pretty nice, clean, with new furnishings and amenities, but they've let them go a good bit. No major problems with my stay, but the cleaning (once a week) consists of nothing more than a quick lick-and-a-promise...

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Thank JimStaudt
Los Angeles, California
Reviewed 3 weeks ago

I stayed with this hotel in February for several days, and my brother's stay was almost a month. We both thought that the hotel, grounds, rooms, room rate, and amenities were terrific. As a woman, I also found the hotel very safe and secure, which is always a concern when traveling. The rooms, bedding, linen, and kitchens were both spotless,...

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Thank michelleplasse
Reviewed 3 weeks ago via mobile

Mislead by booking on Hotwire. This hotel was not one of the possible selections. Front desk girl very friendly not sure if her name, but dealt with our concerns. Room was not clean-dried pee on seat , tv and remote was greasy and questionable, counters dirty, no garbage bins and limited towels. We did tell front desk our concerns about...

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Thank Angela L
Detroit, Michigan
Reviewed 4 weeks ago

I am a Holiday Inn guest normally but I want a hotel near the BNA airport that is not 140+ dollars for a room (to sleep in basically). I chose this hotel from my company approved list and rolled the dice. The location is nice, as were the staff and the room. Yes it is a 3 floor hotel w/o...

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Thank John D
Manager_11525, Manager at Extended Stay America - Nashville - Airport - Elm Hill Pike, responded to this review

We appreciate you sharing your experience. It is good to know you were pleased with our location and that your room accommodations were suitable to your liking. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Amelia, Ohio
Reviewed 4 weeks ago

stayed with my wife this last weekend, nothing too offensive to deal with. had a leaky toilet that was loose but no ordeals ensued. didn't have any noise to deal with other than an occasional door slamming shut. no bugs or anything, i can't really complain.

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Thank Laten S
Manager_11525, Manager at Extended Stay America - Nashville - Airport - Elm Hill Pike, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our staff. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Indy
Reviewed 4 weeks ago

When we arrived the main entrance was like a tiny foyer that reminded me of Elwood's place in a seen from the first Blues Brothers. No one was at the desk so we waited a while until we found an instruction to dial zero on the lobby phone. Staff was very friendly, but that was where normal ended. Our room...

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Thank elled59
Manager_11525, Manager at Extended Stay America - Nashville - Airport - Elm Hill Pike, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that we did not meet your expectations. Thanks to your comments, we will be reviewing the proper service and room standards with the staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. It would be our pleasure to...

Reviewed 12 February 2017 via mobile

There are three Ext Stay hotels in a row near the airport. It's very Difficult to discern which is which on this site. It's Ok. Toilet seat practically off but it was too late to bring in maintenance. Must enter from outside. Since we were a double we were THE FURTHEST room from elevator-yes, they have an elevator! Basic coffee...

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Thank Chocoholicjr
Reviewed 9 February 2017

I'm relocating to the Nashville area and find this hotel by chance and I'm glad I did. The previous reviews do not reflect my experience at all. The staff is always really nice and try to ensure that everyone's needs are met. No it's not the Hilton but it is essentially a middle class studio apartment that is close to...

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Thank Nikia A
Manager_11525, Manager at Extended Stay America - Nashville - Airport - Elm Hill Pike, responded to this review

Your feedback is important. Thank you for sharing. I am glad to see you received a welcoming experience from our staff and that you had a great experience staying with us. Our staff will be informed on the excellent job they are doing assisting guests. Thank you again for sharing your experience with us. We would love to see you...

Bristol, England, United Kingdom
Reviewed 22 January 2017

After booking this place, I read a lot of really bad reviews and ended up really nervous to stay here. When we arrived, the staff member that greeted us was lovely. Our room was nothing special but it was clean, there was a shuttle to take us downtown and we never had a single issue the whole 10 days we...

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Thank Melissa S
Manager_11525, Manager at Extended Stay America - Nashville - Airport - Elm Hill Pike, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. It is good to know you were surprised by the great customer service you received and our convenient location. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our...

Stevenson, Alabama
Reviewed 9 December 2016

Location was central to all of the events we were doing. The room was pleasant. Internet was slow. The room was comfortable but dry. You might want to bring a humidifier to help with the aridness. There are three ESA's next to each other on this strip. We stayed at 2511 Elm Hill Pike, Nashville. There is no elevator in...

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Thank anthonylovebug1
Manager_11525, Manager at Extended Stay America - Nashville - Airport - Elm Hill Pike, responded to this review

I want to thank you for taking the time to post a review of your stay. I am happy to read your remarks about our location and that your room was pleasant for you. However, I am very sorry that it was not properly communicated to you during booking that our facility is without an elevator. Should you stay with...

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Near Extended Stay America - Nashville - Airport - Elm Hill Pike

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
Official Description (provided by the hotel)
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 

Additional Information about Extended Stay America - Nashville - Airport - Elm Hill Pike

Address: 2511 Elm Hill Pike, Nashville, TN 37214 (Formerly Studio Plus Deluxe Studios - Nashville - Airport)
Region: United States > Tennessee > Nashville
Price Range: RM439 - RM722 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Nashville - Airport - Elm Hill Pike 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Extended Stay America Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Nashville - Airport - Elm Hill Pike staff and other travellers.
2 questions
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2 months ago

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Questions? Get answers from Extended Stay America - Nashville - Airport - Elm Hill Pike staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't expect much in the way of breakfast. And the closest option is the Silver Diner, about 15-min walk away.”
 of 5 bubbles JimStaudt, 15 Mar 2017 | Read review
“The hotel is back from the main road so the good thing is it seemed like all rooms were fairly quiet.”
 of 5 bubbles michelleplasse, 27 Feb 2017 | Read review
“Choose the second floor if possible. The stairs are shortest for this floor.”
 of 5 bubbles anthonylovebug1, 9 Dec 2016 | Read review
“I cannot give one”
 of 5 bubbles Buffettfan4ever, 15 Nov 2016 | Read review
“I think maybe pets are more likely to be on the ground floor. Next time I may ask for the next level up..”
 of 5 bubbles 315kathyf, 2 Jun 2016 | Read review
5 of 5