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Sheraton Music City Hotel

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#42 of 156 Hotels in Nashville
Certificate of Excellence
GreenLeadersBronze level
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Sheraton Music City Hotel
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1,573 Reviews from our TripAdvisor Community

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Showing 1,555: English reviews
Nashville, Tennessee
Reviewed 1 week ago

The Club Lounge for SPG Members is a wonderful way to start your day with some food and coffee. Mariam J is the hostess most days and is extremely pleasant and helpful. She represents the hotel very well.

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Helpful?
1Thank tp0und
Joe M, Guest Relations Manager at Sheraton Music City Hotel, responded to this review

Greetings tp0und, Thank you for your five star rating! We agree that the SPG club lounge is a differentiator for Sheratons. With that said; it is people such as Mariam which truly make the difference. Thank you for recognizing her and we will be sure to share your feedback.

Denver, Colorado
Reviewed 1 week ago

We were in Nashville for a week and spent the last part of our stay at this hotel. The staff, particularly Kim, Michael, Stormi at the lounge and Samantha at the desk were really helpful. The facility is getting a renovation next year, but is still good quality though a little old. The amenities are solid and location central enough...

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Helpful?
Thank cmelll697
Joe M, Guest Relations Manager at Sheraton Music City Hotel, responded to this review

Greetings cmelll697, Thank you for your five star rating! It is always a pleasure to read our guest feedback and especially enjoyable when our team members are mentioned by name. We will make sure that Kim, Michael, Stormi and Samantha are recognized. Thank you for choosing to say with us.

Kuttawa
Reviewed 1 week ago

This was a great hotel. We stayed in a traditional room. Beware of their pet-friendly rules.....$75 charge for each dog that you bring to their room-an additional fee, plus the dog waiver was outrageous. .Now, we have stayed at other pet-friendly hotels and state park resorts, & never have ran into such a steep additional price, Other hotels and resorts...

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Helpful?
Thank Mariesa1969
Monroeville
Reviewed 1 week ago via mobile

The staff here is very friendly. Rooms are clean. The breakfast buffet has great biscuits and gravy! The kids loved how the entry was decorated for Christmas. If you have dogs this is a great value in Nashville.

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Helpful?
Thank Sirchllirg
Joe M, Guest Relations Manager at Sheraton Music City Hotel, responded to this review

Dear Sirchllirg- Thank you for your four star rating! So glad the kids were able to enjoy the holiday decorations, our team takes great pride in setting them out for all to see. We will let Chef know you gave the biscuits and gravy a thumbs up. Best regards

Paris, Tennessee, United States
Reviewed 1 week ago via mobile

The room was clean, the beds were soft. Staff was friendly. It's a big hotel and takes a while to navigate from one area to another. The indoor pool was fairly warm and they kept refilling the pool towels. Even though our room was near an elevator, we weren't disturbed by people on the halls.

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Helpful?
Thank SweetW
Joe M, Guest Relations Manager at Sheraton Music City Hotel, responded to this review

SweetW, We appreciate you staying with us over the Thanksgiving Holiday. So glad to hear you enjoyed our staff and your room accommodations. We hope you will consider staying with us in the future.

Reviewed 2 weeks ago via mobile

Absolutely loved this hotel. Very nice looking very clean and very modern. The gym is great a lot of machines and weights. Decent sized pool. The rooms are comfy and very nice. My room had a balcony the view wasn't the greatest but it was still a view and fresh air. I recommend this to anybody the price was under...

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Helpful?
Thank Ricky B
Joe M, Guest Relations Manager at Sheraton Music City Hotel, responded to this review

Hello Ricky B, Thank you for sharing your review with us. We are pleased to know that you enjoyed your clean and friendly stay with us. We invite you to return for another great experience the next time you journey to the heart of Nashville.

Knoxville, Tennessee
Reviewed 2 weeks ago via mobile

Very comfy beds with puffy pilllows and soft sheets. My room was very clean Very friendly staff as well. Would stay there again. Conference room was crowded but it felt intimate at the same time. We all loved the crisp bacon on our buffet.

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Helpful?
Thank talong1966
Joe M, Guest Relations Manager at Sheraton Music City Hotel, responded to this review

Hello talong 1966, Thank you for sharing your review with us. We are pleased to know that you enjoyed the Sheraton Suite Sleeper bed, your room, your meeting, and our helpful and friendly service. We invite you to return for another comfortable and convenient experience in the future.

Albia, Iowa
Reviewed 2 weeks ago

Very friendly at check in. The hotel w asvery nice. We enjoyed our room. It was clean and comfortable. The only thing that was odd was the how difficult it was to find the indoor pool. They needed better signs. Once we found the indoor pool the grandkids had a great time.

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Helpful?
Thank bandpal
Joe M, Guest Relations Manager at Sheraton Music City Hotel, responded to this review

Hello bandpal, Thank you for sharing your review. We’re glad you enjoyed our amenities and we invite you to return for another reliable and convenient experience in the future. We are very excited to inform you that we are currently in the design phase for a full renovation that is planned to be completed summer of ’17 which will include...

Houston, Texas
Reviewed 2 weeks ago via mobile

Check in line was long. 2 clerks and the line behind me was 6 and 1 in front of me. This hotel has seen better days. The gave me a room on the 1st floor but going up the stairs with luggage forget it. The room was clean and comfortable. The bathroom was average and clean. This place needs TLC....

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Helpful?
Thank Ann M
Joe M, Guest Relations Manager at Sheraton Music City Hotel, responded to this review

Hello Ann M, We apologize for the delay that you experienced at check-in. We should have been able to provide a more efficient and speedier check in. Our front office team will be reviewing the lapse in service so we can make adjustments for the future. We are very excited to inform you that we are currently in the design...

London, United Kingdom
Reviewed 2 weeks ago via mobile

Margarita made with lime cordial- pitiful. Run down and dirty. Near airport. Booked in error as I thought it was in town. Room smells bad and already looking forward to leaving. Furniture and carpets need a good clean. Very depressing place.

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Helpful?
Thank GlobetrotterMH
Joe M, Guest Relations Manager at Sheraton Music City Hotel, responded to this review

Hello GlobetrotterMH, Thank you for taking the time to share your impressions from your recent stay with us. I would like to apologize for the issues you experienced with your room. I have shared your comments with the housekeeping team so we can address the issues that you mentioned. We want all our guests to have an enjoyable experience when...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Music City Hotel

Address: 777 McGavock Pike, Nashville, TN 37214-3140
Region: United States > Tennessee > Nashville
Price Range: RM556 - RM1,289 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Music City Hotel 3.5*
Number of rooms: 410
Reservation Options:
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Also Known As:
Sheraton Hotel Nashville
Sheraton Nashville
Nashville Sheraton
Hotel Style:
#3 Spa Hotel in Nashville
#6 Green Hotel in Nashville
#18 Family Hotel in Nashville
#21 Romantic Hotel in Nashville
#28 Business Hotel in Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Music City Hotel staff and other travellers.
27 questions
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Questions? Get answers from Sheraton Music City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I shopped around for the best possible rate from the other internet services”
 of 5 bubbles Mariesa1969, 29 Nov 2016 | Read review
“The rooms are outdated and dirty”
 of 5 bubbles kumbai, 30 Oct 2016 | Read review
“high room interior courtyard room was quiet and peaceful”
 of 5 bubbles DJPearce79, 27 Oct 2016 | Read review
“Pool court yard is the best value. Same price as one up with no real view”
 of 5 bubbles turnageassociates, 26 Oct 2016 | Read review
“Junior suites have balconies...request a room overlooking the pool area”
 of 5 bubbles keysgirl4, 19 Oct 2016 | Read review
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