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Hotel Preston

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Hotel Preston
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2,178 Reviews from our TripAdvisor Community

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Showing 2,172: English reviews
Ida, Michigan
Reviewed 17 August 2016

Nice place but but could work on customer service, I was told at check in to take Taxis because they are cheaper DO NOT TAKE TAXIS ! UBER is CHEAPER!!!! and safer. I asked for an extra pillow and extra coffee two different nights, I never got either one, also rooms do not have enough outlets, lighting is dim.

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Helpful?
Thank carollB2440EG
Hotel-Preston-TN, Manager at Hotel Preston, responded to this review

Thank you for joining us during your time in Nashville, Carol -- it was an absolute pleasure to host you! That being said, I'm sorry to see that you did not feel our customer service was quite up to par -- we believe in giving our guests the absolute best experience possible, and I would hate for any of our...

Nashville
Reviewed 16 August 2016

Reserved a king suite looked more like a regular room to me. It was small compared to suites in use to for the price I paid. No fridge, microwave, or even ice bucket. Besides that it was quiet and the bed was comfy!

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Helpful?
Thank 995mauricec
Hotel-Preston-TN, Manager at Hotel Preston, responded to this review

I'm sorry if your experience was not quite in line with your expectations, Maurice -- we definitely believe in guest satisfaction here at Hotel Preston! That being said, we keep a selection of microwaves and fridges at our front desk, and we're always willing to bring them up to our guest rooms -- never hesitate to reach out and let...

Prospect, Ohio
Reviewed 16 August 2016

My husband, daughter & I stayed at Hotel Preston for the last two years in August to celebrate my husband's birthday. The hotel personnel is amazing, so accommodating. We love Jenna, she's the main reason we keep coming back. The food is really good, pool area is nice, we also enjoyed the bar, the bartender was really fun to talk...

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Helpful?
Thank Dianne J
Hotel-Preston-TN, Manager at Hotel Preston, responded to this review

It's always such an honor to celebrate with you and your family, Dianne, so thank you for letting us be a part of that! We definitely love getting the opportunity to make lasting connections with our guests, and I couldn't be happier to have made that such a reality with you! Until next August, Ousmane, General Manager

Xx
Reviewed 16 August 2016

During our visit we noticed many families aside from ours, but this hotel isn't a kid friendly hotel. Live bands were VERY loud in the lobby at check in. On the plus side, it is dog friendly!! Staff is very friendly, knowledgable, and accommodating. All around different atmosphere than a typical hotel in good and bad ways!

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Helpful?
Thank samanthahQ6512QJ
Hotel-Preston-TN, Manager at Hotel Preston, responded to this review

Thank you for joining us, Samantha, but I'm sorry to see that your experience was not quite in line with your expectations. We truly do love what we do here, and we always strive to create a welcoming environment for everyone who walks though our doors -- I apologize if this was not the case for you. That being said,...

Louisville, Tennessee
Reviewed 16 August 2016

Every staff member I met was very nice and helpful. The room was clean. The restaurant staff was friendly and attentive. Food was good - burger and fries. Price was decent. Only negative is that the decor is dark, but everything was very clean. It was my first time, and only for one night of business travel. Easy to get...

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Helpful?
Thank sandybell1333
Hotel-Preston-TN, Manager at Hotel Preston, responded to this review

And we'll be here waiting, Sandy! It was an absolute pleasure to host you during your brief stay in Nashville, and I couldn't be happier to see how much you enjoyed your time with us! Till next time, Ousmane, General Manager

Dyersburg
Reviewed 16 August 2016

Took a shopping trip with my daughter to Nashville and stayed here. We have stayed before and really enjoyed it. Nice place, cool modern deco and great bar. The location is perfect for Opry Mills and very close to downtown .

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Helpful?
Thank Sherrid721
Hotel-Preston-TN, Manager at Hotel Preston, responded to this review

It was a pleasure to see you again -- we love getting the chance to see past guests again! We're really do love our little piece of Nashville, and we couldn't have been happier to share it with you! Till next time, Ousmane, General Manager

Melber, KY
Reviewed 16 August 2016 via mobile

We booked this hotel on Priceline (which we almost never do, first mistake) because it was rated 3-1/2 stars and was cheaper than most. We weren't thinking...we should have remembered that star ratings are based on amenities offered, not cleanliness or modernity. We also forgot to check reviews before we booked. We were coming in on a late flight from...

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Helpful?
Thank Laneta C
Hotel-Preston-TN, Manager at Hotel Preston, responded to this review

Thanks for joining us for the quick stay in Nashville, Laneta -- you definitely made the right choice! We do maintain a more retro vibe here at Hotel Preston, and I'm sorry to see that it wasn't quite your style -- we definitely think that it's what makes us unique. We'd love to see you again sometime, and I know...

Columbus, Ms
Reviewed 15 August 2016

I've stayed at the Hotel Preston on several occasions - this is the last time. The bathroom was dirty with hairs on the shower wall and a leaking air conditioner that left the carpet wet and room smelling mildewed. I was also disappointed to have my credit card charged an additional $50 a night to cover potential damage. Very disappointed

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Helpful?
Thank susanhK1876SZ
Hotel-Preston-TN, Manager at Hotel Preston, responded to this review

It's always been a pleasure to host you, Susan, so you can imagine how disappointing it was to see that your latest visit left anything to be desired. We do strive to make our payment policies clear to all our guests, so I apologize if there was any miscommunication or confusion in regards to that charge -- we will work...

Mount Olive
Reviewed 15 August 2016

Our trip was awesome . Thanks to all of the staff at the Preston nothing but smiles and polite words everyone went above and beyond to ensure that our stay was like a family gathering from Justin the bartender to Danny at the front desk.

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Helpful?
Thank RickytonyaG
Hotel-Preston-TN, Manager at Hotel Preston, responded to this review

When you're here, you're family -- thanks for being a part of ours, Ricky and Tonya! We couldn't be happier to see how much you enjoyed your stay with us, as we're truly dedicated to giving our guests the absolute best experience possible. I'll be sure to pass those kind words along to the appropriate parties, and I know they...

California
Reviewed 15 August 2016 via mobile

We stayed here at the end of our trip. It looked like an old hotel they have or are in the middle of redoing. Our hallway when we got off the elevator stunk of cigarette smoke, but our non smoking room was ok. Had breakfast in the restaurant downstairs and it was good. Very close to airport.

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Helpful?
Thank Blacksheep5
Hotel-Preston-TN, Manager at Hotel Preston, responded to this review

Thanks for joining us during your time in Nashville -- it was a pleasure to host you! We strive to make our guests as comfortable as possible, and I apologize if this was not the case at any point during your visit. You're right -- we are undergoing a series of renovations, and I apologize if they inconvenienced you at...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Hotel Preston is a delightfully uncommon Nashville hotel. Conveniently located near Nashville International Airport, just minutes from both downtown Nashville and Opryland, Hotel Preston caters to vacationers and business travelers alike with an only-in-Music City combination of creativity and sass. With an eclectic art collection and unique touches like lava lamps, rubber duckies and pet fish delivered upon request, Hotel Preston moves to its own beat.The hotel’s distinctive rooms, designed with custom furniture, eye-catching colors and unimaginably comfortable beds, have attracted worldwide media attention. Each room has a You Want It, You Got It button that caters to guests’ needs or whimsical desires: high-speed wireless Internet access, Aveda bath products, a Pillow Menu and Spiritual Menu.Hotel Preston offers state of the art meeting facilities with 7,408 sq. ft. of space including the 4,400 sq. ft. Gather Ballroom. Café Isabella serves up Italian comfort food with southern roots at Hotel Preston and caters to guests for breakfast, lunch and dinner. The hotel also boasts The Pink Slip, located off the lobby, where cocktails are served nightly and live music is showcased most nights and an inviting outdoor pool that is open seasonally. ... more   less 

Additional Information about Hotel Preston

Address: 733 Briley Parkway, Nashville, TN 37217
Region: United States > Tennessee > Nashville
Price Range: RM533 - RM973 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Preston 3.5*
Number of rooms: 196
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Evoline ltd and Priceline so you can book your Hotel Preston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Preston Hotel Nashville
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Preston staff and other travellers.
27 questions
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Questions? Get answers from Hotel Preston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor facing expressway..no expressway noise.”
  • Don't know if you can see fingerprints on door-but they weren't mine.
  • Peeling resurface enamel on tub..not clean
 of 5 bubbles callk2sell, 23 Feb 2017 | Read review
“Ask for a higher floor for a quieter stay.”
 of 5 bubbles nightkruz, 17 Feb 2017 | Read review
“Don't get a room by the elevators”
 of 5 bubbles , 4 Feb 2017 | Read review
“King Suite”
 of 5 bubbles cicilyb2016, 26 Jan 2017 | Read review
“Ask for a room away from the elevator. Lots of people heading to the airport at all times.”
 of 5 bubbles 146brendar, 16 Jan 2017 | Read review
5 of 5