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TownePlace Suites Nashville Airport

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#28 of 156 Hotels in Nashville
Certificate of Excellence
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405 Reviews from our TripAdvisor Community

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Showing 402: English reviews
seattle, washington
Reviewed 4 days ago NEWvia mobile

Expected more from Marriott and the reviews. 2 bedroom suite was very small and the one bathroom was difficult with adults and a baby. The carpet was filthy, the door handle was broken to bathroom so didn't close tightly and the heating units throughout were very noisy. Continental breakfast was minimal for cost of stay. Won't use a Marriott again.

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Helpful?
Thank Alabama5022
Keith M, General Manager at TownePlace Suites Nashville Airport, responded to this review

We always strive to exceed our guest expectations and I apologize for your issues during your stay. Feel free to call the hotels directly and let us know how we can make this up to you for your future stays.

Reviewed 5 days ago NEW

Clean property. Rooms are very nice. Check-in was efficient and the staff is very friendly. The shuttle is a great bonus when you want to go to Dorfons or any other local restaurant and enjoy a beverage or two. Our driver Josh was great.

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Helpful?
Thank James N
Keith M, General Manager at TownePlace Suites Nashville Airport, responded to this review

Thank you for letting us know about your great experience with our shuttle driver Josh. He is a wonderful associate and we are glad you enjoyed our complimentary shuttle too.

Detroit, Michigan
Reviewed 1 week ago

The hotel was clean, staff was very friendly. It was an airport hotel so noise can't be helped, but surprisingly enough, Nashville Airport is small enough to receive very little air traffic by night. It was simple, I've stayed in better and I've stayed in worse. It was just what it was supposed to be, a friendly, airport convenient hotel,...

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Helpful?
Thank kotrbab1
Keith M, General Manager at TownePlace Suites Nashville Airport, responded to this review

Thank you for letting is know about your stay! We appreciate that you enjoyed trthe friendly staff too.

A TripAdvisor Member
Level Contributor
11 reviews
7 hotel reviews
Reviewed 3 weeks ago via mobile

Pet area in back of hotel. Nice field near bye to run those big dogs. Pool is very nice. Breakfast was great. Staff friendly. Parking is good. Not near things. Have to drive no walking. Quite and comfortable room. TV decent.

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Helpful?
Thank A TripAdvisor Member
Keith M, Manager at TownePlace Suites Nashville Airport, responded to this review

Wow! Thank you for letting us know how much the dogs loved the space! We are so glad to be pet friendly and I also appreciate that you like the complimentary breakfast with our new hot items.

Athens, Georgia
Reviewed 3 weeks ago

My experience at TownePlace Suites from check in to check out and everything in between was excellent. Front desk staff was welcoming and friendly anytime I interacted with them. The breakfast staff, especially Judit, went above and beyond to make sure I had everything I needed for the most important meal of the day! I was very pleased with this...

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Helpful?
Thank eapetrie225
Keith M, Manager at TownePlace Suites Nashville Airport, responded to this review

We love Judit too! We wikll share your response with the rest of the team and hope to see you next time you are in town. The front desk staff is especially happy to hear your comments about them being friendly too.

Loveland, Colorado
Reviewed 3 weeks ago via mobile

My expectations for hotels are pretty simple: comfortable bed, quiet room, good location, and friendly staff. I also expect to pay more for amenities with the right value to price ratio. For the most part this place is ok. The beds are comfortable and the rooms are well appointed with a mini kitchen. The location is good if you need...

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Helpful?
Thank Straitjacket
Leah B, Guest Relations Manager at TownePlace Suites Nashville Airport, responded to this review

Hello straitjacket, I’m the Guest service manager here at The TownePlace suites. It has been brought to my attention that your recent visit with us was not up to par. As you may know providing the highest level of hospitality is our number one priority and hearing we have fallen below that standard is something we like to address immediately....

Reviewed 4 weeks ago via mobile

Been staying here for more than a month now and the people here are very nice! My room has been very well maintained and you will really feel that you are well taken care of. Will definitely recommend people to stay here.

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Helpful?
Thank Mark J
Keith M, Manager at TownePlace Suites Nashville Airport, responded to this review

Thank you for your response about recommending us to others, that is the highest compliment we can get. I'll let housekeeping know that you appreciate them and their cleanliness too.

Washington DC, District of Columbia
Reviewed 4 weeks ago

I had to make a short notice reservation for a family member. I used points and gave them my credit card to hold the reservation. When the family member checked in they were asked for a credit card for incidentals, but did not have one. Keisha, the night manager understood this was an unusual situation and used her discretion to...

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Helpful?
Thank JVBV
Keith M, Manager at TownePlace Suites Nashville Airport, responded to this review

Thank you for letting us know how much you loved Keisha helping you! We always try to put people first!

Reviewed 4 weeks ago

I stayed for a week and the staff was friendly, the atmosphere was pleasant, the location was good for me. Nothing to complain about, I would recommend staying here unless youre looking for a quicker access to downtown. For the price, this place is at the top of my list. I'd like to see the rooms get updated a little...

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Helpful?
Thank Adam P
Keith M, Manager at TownePlace Suites Nashville Airport, responded to this review

Thank you for letting us know how much you enjoyed your stay! We look forward to seeing you next time

St. Petersburg, Florida
Reviewed 4 weeks ago

First the good: The breakfast every morning is really good. They provide you with eggs, sausage, oatmeal, yogurt, fruit, baked goods, juices, and a whole host of other items. Judit, who runs and maintains the breakfast, was extremely friendly, helpful, and eager to accommodate. She was a delight each and every morning and Judit is an asset to this hotel....

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Helpful?
Thank David G
Leah B, Guest Relations Manager at TownePlace Suites Nashville Airport, responded to this review

WOW! Thank you so much David G., I can't wait to share your comments with our team and especially Judit and Josh! They are super stars and it sounds like you experienced that. I hate that you had such an issue though with our a/c unit and have looked up your room number and sent our maintenance tech to look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
TownePlace Suites by Marriott® is an extended-stay hotel where you can balance work and life as you like with the comfort, flexibility and affordability you require. Relax and feel at home with a fully equipped kitchen and high speed Internet access. ... more   less 

Additional Information about TownePlace Suites Nashville Airport

Address: 2700 Elm Hill Pike, Nashville, TN 37214-3110
Region: United States > Tennessee > Nashville
Price Range: RM717 - RM1,024 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Nashville Airport 2.5*
Number of rooms: 101
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Nashville Airport staff and other travellers.
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Questions? Get answers from TownePlace Suites Nashville Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Josh, the hotel staff driver was excellent, very friendly, hope he gets his new bike. Thanks Josh.”
 of 5 bubbles kotrbab1, 27 Nov 2016 | Read review
“Marriott Gold members get upgrades when available”
 of 5 bubbles JVBV, 10 Nov 2016 | Read review
“high floor”
 of 5 bubbles Wilson379, 22 Oct 2016 | Read review
“free shuttle to and from airport”
 of 5 bubbles a263a, 3 Oct 2016 | Read review
“If you are”
 of 5 bubbles kohkoh, 23 Jul 2016 | Read review
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