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The Capitol Hotel Downtown Nashville

Booking.comUS$128*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$165*
US$128*
US$143*
US$165*
US$128*
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The Capitol Hotel Downtown Nashville
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749 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

For the price we paid we expected a lot more. The hotel looked rather like a motel, the room was noisy and I was kept awake by sirens and other noise. They were quick at fixing an issue with the bathroom and breakfast was ok but that's about it! Seemed really over priced for the room we were in and...

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Helpful?
Thank Victoria S
Magnolia, Kentucky
HOTEL’S FAVOURITE REVIEW
Reviewed 24 March 2017

Was in Nashville for a trial of a difficult case. The staff including but not limited to Axel, Gwen, Tarsha, Ebram, Jaimee, Preston and Wesley (I apologize for leaving out some names) went above and beyond helping with lots of heavy book bags, directions, suggestions, and all round good humor and happy faces which I really needed. Someone was always...

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1Thank janr20152015
About Hotel's Favourite Review
00gc, General Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for reviewing your stay at the Capitol Hotel Downtown Nashville. It's good to know you enjoyed your time with us and that we exceeded your expectations in regard to a spectacular stay. We believe we have the best team in town, and I can assure you they work hard every day to deliver outstanding service. I will be...

Denver, Colorado
Reviewed 2 days ago NEW

The rooms were extremely clean, and very welcoming. When I left my "Do Not Disturb" sign up, the cleaning crew left a bag of towels so I wouldn't be lacking. Staff were very friendly (especially Alisa and Gwen) and went the extra mile to make my stay enjoyable. I just wish there was a better business center (a Mac and...

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Helpful?
Thank waywardfeet
00gc, General Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for your visit and for your feedback. We are glad you liked your clean room and that you were impressed with our helpful associates. I will be sure to share your compliments with them, especially with Alisa and Gwen. We also appreciate your observations for our facilities and regret any inconvenience caused. We hope you will give us...

Melbourne, Australia
Reviewed 2 days ago NEWvia mobile

Rooms were clean and equipped with large bathrooms. Location was good for exploring Nashville, only a short walk to the main tourist attractions. Bed was large however obviously had a plastic mattress protector which also made it slippery to sleep on. Rooms situation on 'outdoor' corridors however this does not make you feel unsafe or insecure. Free breakfast offered. Lift...

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Helpful?
Thank Jahni M
00gc, General Manager at The Capitol Hotel Downtown Nashville, responded to this review

Jahni, thank you for taking the time to give us your feedback. We are happy that you liked our friendly associates, convenient location and your well-equipped room as well. However, we are sorry for the problems you had to go through while you were here. I will share your review with my team and ensure this is not repeated. We...

Reviewed 4 days ago NEWvia mobile

Roberto at the Capitol is an absolutely an amazing person. He has been so kind and gracious to me every single time that I have stayed here. I will not stay at any other hotel when I visit here and I visit at least 4 times a year. I have already booked my next two stays and I hope to...

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Helpful?
Thank Ohio1207
00gc, General Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for your consistent support of The Capitol Hotel Downtown Nashville. It's always a pleasure to see a familiar face, and we love having you as a regular guest! Roberto and Jamiee will be thrilled to hear you have singled them out for a special recognition. I look forward to sharing your compliments with them along with my personal...

Winchester, Kentucky
Reviewed 5 days ago NEW

The room was quite cramped. We selected two doubles and only had two peoplej staying in the room. Room was updated and VERY CLEAN. Staff was friendly. The outside hallways are open on to the outside which caused cold air to blow through our closed door. Overall nice stay. Would highly recommend closing in the hallway though. WiFi did not...

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1Thank twintwo68
00gc, General Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for choosing to stay with us while you were in the area for the tournament. We are happy to know you loved the cleanliness of your room and that your overall stay was a pleasant one. We appreciate your suggestion and your concern about the size of your room as well. I will certainly share this with my...

Reviewed 5 days ago NEWvia mobile

Wonderful staff, very friendly. Great location. Comfortable and clean rooms. A fantastic choice for your Nashville visit. And getting your car out of valet was a snap making trips out to east Nashville, Brentwood, Franklin and surrounding areas easy. We enjoyed our stay.

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Helpful?
Thank Jane D
00gc, General Manager at The Capitol Hotel Downtown Nashville, responded to this review

Jane, thanks so much for letting others know how much you enjoyed your stay at The Capitol Hotel Downtown Nashville. It makes us happy to read that you loved every aspect of our hotel; from our staff to your room as well as to our location. We appreciate your terrific review, and look forward to seeing you and your family...

Haifa, Israel
Reviewed 6 days ago NEW

The hotel is in walking distance from downtown and the capitol buildings. It is a five floor hotel served with 1 elevator with open corridors. The area is quite, the lobby is small and the stuff is very friendly. Nice room with 2 queen beds but one side of each bed is very close to the wall. Nicely equipped room...

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Thank sxa1995
00gc, General Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for reviewing The Capitol Hotel Downtown Nashville. We appreciate you highlighting the location of our hotel and are glad you liked your room and the in-room amenities. Thanks so much for your business, and we hope to see you again soon! General Manager

Reviewed 6 days ago NEW

Walking distance from Broadway, rooms were clean and staff was friendly and extremely helpful. Breakfast was good as well. It was great to be known when we walked in the door. We and another couple stayed 6 nights and really enjoyed Nashville! - Grubb & Jenn

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Helpful?
Thank Jennifer H
00gc, General Manager at The Capitol Hotel Downtown Nashville, responded to this review

Jennifer, thanks so much for this awesome review! We strive to provide our guests outstanding hospitality and your compliments serve as encouragement to all of us. Thanks for mentioning our clean rooms and convenient location. We hope, The Capitol Hotel Downtown Nashville will be the hotel of choice every time you visit the area. General Manager

Reviewed 6 days ago NEW

My friends and I booked our trip to Nashville. A big thank you to Gwen who made this possible with such an awesome deal. I cant wait to start our adventure in Smashville. Live bands, amazing tours and sharing it with great friends. Thanks so much Gwen! Michelle

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Helpful?
Thank Michelle W
00gc, General Manager at The Capitol Hotel Downtown Nashville, responded to this review

Wow - Michelle, thanks for the fabulous review. We are delighted you love the excellent service provided by our associates and that you are with all that we have to offer. I will surely share your praises with Gwen. It is a pleasure to have you here at The Capitol Hotel Downtown Nashville, and please enjoy the rest of your...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Capitol Hotel Downtown Nashville is in the heart of downtown, within walking distance to entertainment & dining venues. Our 100 sleeping rooms have been newly renovated. Free deluxe hot breakfast buffet. ... more   less 

Additional Information about The Capitol Hotel Downtown Nashville

Address: 711 Union St, Nashville, TN 37219-1707
Region: United States > Tennessee > Davidson County > Nashville > Downtown Nashville
Price Range: RM778 - RM1,547 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Capitol Hotel Downtown Nashville 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Downtown Hotel Nashville
Best Western Nashville
Nashville Best Western
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Questions & Answers

Here's what travellers have asked, with answers from The Capitol Hotel Downtown Nashville staff and other travellers.
24 questions
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Louisville, Kentucky
over a year ago
cork
3 months ago
over a year ago

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Questions? Get answers from The Capitol Hotel Downtown Nashville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Highly recommend a room in the back of hotel (less noise). Also, breakfast buffet is on the second floor.”
cbgale803, 20 Apr 2017 | Read review
“best staff”
lbh04c, 12 Apr 2017 | Read review
“Avoid the side facing the road. Also avoid the room right next to the breakfast room!”
erune, 11 Apr 2017 | Read review
“The rooms in the back are quieter. Pick a room away from the elevator. In room 521 you can hear the elevator.”
walterp960, 11 Apr 2017 | Read review
“The north side, opposite of Union, is quieter.”
bfain, 28 Mar 2017 | Read review
5 of 5
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US$128* /night
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Prices are for 1 room, 2 adults
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