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The Capitol Hotel Downtown Nashville

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The Capitol Hotel Downtown Nashville
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745 Reviews from our TripAdvisor Community

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Showing 718: English reviews
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Winchester, Kentucky
Reviewed yesterday NEW

The room was quite cramped. We selected two doubles and only had two peoplej staying in the room. Room was updated and VERY CLEAN. Staff was friendly. The outside hallways are open on to the outside which caused cold air to blow through our closed door. Overall nice stay. Would highly recommend closing in the hallway though. WiFi did not...

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1Thank twintwo68
Medina, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 8 March 2017

Very friendly staff. Gwen at the front desk was great and got us checked in early but everyone we connected with treated us well. The location was wonderful - short walk (10 minutes?) or cheap Uber ($5) to Broadway and other Downtown attractions. The room was clean and did seem new/remodeled. Beds and pillows were comfortable. There is a mini...

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3Thank Kim M
About Hotel's Favourite Review
00gc, Manager at The Capitol Hotel Downtown Nashville, responded to this review

Kim, it was a pleasure to have you as our guest, and we appreciate your great feedback. It's wonderful to read we exceeded your expectations, and our location and the excellent value we offer in the area were to your satisfaction. I will surely share your praises with Gwen. We look forward to serving you and your family at the...

Reviewed yesterday NEWvia mobile

Wonderful staff, very friendly. Great location. Comfortable and clean rooms. A fantastic choice for your Nashville visit. And getting your car out of valet was a snap making trips out to east Nashville, Brentwood, Franklin and surrounding areas easy. We enjoyed our stay.

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Thank Jane D
Haifa, Israel
Reviewed 2 days ago NEW

The hotel is in walking distance from downtown and the capitol buildings. It is a five floor hotel served with 1 elevator with open corridors. The area is quite, the lobby is small and the stuff is very friendly. Nice room with 2 queen beds but one side of each bed is very close to the wall. Nicely equipped room...

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Thank sxa1995
Reviewed 2 days ago NEW

Walking distance from Broadway, rooms were clean and staff was friendly and extremely helpful. Breakfast was good as well. It was great to be known when we walked in the door. We and another couple stayed 6 nights and really enjoyed Nashville! - Grubb & Jenn

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Thank Jennifer H
Reviewed 2 days ago NEW

My friends and I booked our trip to Nashville. A big thank you to Gwen who made this possible with such an awesome deal. I cant wait to start our adventure in Smashville. Live bands, amazing tours and sharing it with great friends. Thanks so much Gwen! Michelle

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Thank Michelle W
00gc, General Manager at The Capitol Hotel Downtown Nashville, responded to this review

Wow - Michelle, thanks for the fabulous review. We are delighted you love the excellent service provided by our associates and that you are with all that we have to offer. I will surely share your praises with Gwen. It is a pleasure to have you here at The Capitol Hotel Downtown Nashville, and please enjoy the rest of your...

Oshawa, Canada
Reviewed 3 days ago NEWvia mobile

Booked our trip to Nashville with the help of Gwen who was awesome to deal with. Most helpful with booking at the Capitol Hotel and our social activities ! Hotel looks fantastic and within walking distance to downtown. Thanks can't wait to come :) Sue

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Thank hoardy5
00gc, General Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for sharing your wonderful experience at the Capitol Hotel Downtown Nashville. We are delighted to know you thoroughly enjoyed your time with us and that our convenient location and the exceptional service by Gwen made it even more memorable. We will be sure to share your compliments with her personally. We appreciate you being our guest and look...

Winchester, Tennessee
Reviewed 3 days ago NEWvia mobile

Jaimie at the front desk is absolutely AMAZING!!!! This hotel was in a great location, had great food, very clean,and superb service!!!! I left something very valuable and they were very nice at finding it and making sure it was returned! You cannot beat that! Jaimie was the nicest person I've ever met and was so thoughtful and helpful! Thank...

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Thank joleneh001
00gc, General Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for choosing to stay at the Capitol Hotel Downtown Nashville while attending an event. We are thrilled to read our outstanding hospitality and convenient location exceeded your expectations for a spectacular visit. We will be sure to share your compliments with the entire team, especially with Jaimie for the job well done. It was our pleasure hosting you,...

Sallisaw, Oklahoma
Reviewed 4 days ago NEWvia mobile

We had at drink at the Craft Bistro inside the Capitol Hotel and ate dinner there as well. The service was superb. Our dinner was quite good. The location is very convenient also. Nice ambiance in the hotel.

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Thank Tim G
00gc, General Manager at The Capitol Hotel Downtown Nashville, responded to this review

Tim, thank you for taking the time to share your review of our on-site Craft Bar & Bistro, here at The Capitol Hotel Downtown Nashville. It is great to know you enjoyed your experience and appreciate your compliment on the service delivered by our staff. I will be sure to share your feedback with them. It was a pleasure having...

Chattanooga, Tennessee
Reviewed 6 days ago NEW

My friend and I had tickets to the Schermerhorn Symphony, so we wanted a hotel that was nearby. This hotel was amazing! Yes, this is a boutique hotel, however, the rooms were very clean and up to par. Since the place is newly remodeled, the beds are brand new and very firm. We enjoyed our cocktails from the bar and...

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Thank cbgale803
00gc, General Manager at The Capitol Hotel Downtown Nashville, responded to this review

Thank you for choosing The Capitol Hotel Downtown Nashville in your travel plans. We are so happy to know you loved the comfort of your room and had a good night’s sleep. We are also pleased to know you were satisfied with our service and facilities. I will share your praises with Jamie and William. We appreciate your recommendation and...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Capitol Hotel Downtown Nashville is in the heart of downtown, within walking distance to entertainment & dining venues. Our 100 sleeping rooms have been newly renovated. Free deluxe hot breakfast buffet. ... more   less 

Additional Information about The Capitol Hotel Downtown Nashville

Address: 711 Union St, Nashville, TN 37219-1707
Region: United States > Tennessee > Davidson County > Nashville > Downtown Nashville
Price Range: RM792 - RM1,558 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Capitol Hotel Downtown Nashville 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Downtown Hotel Nashville
Best Western Nashville
Nashville Best Western
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Questions & Answers

Here's what travellers have asked, with answers from The Capitol Hotel Downtown Nashville staff and other travellers.
24 questions
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Louisville, Kentucky
over a year ago
cork
2 months ago
over a year ago

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Questions? Get answers from The Capitol Hotel Downtown Nashville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Highly recommend a room in the back of hotel (less noise). Also, breakfast buffet is on the second floor.”
cbgale803, 20 Apr 2017 | Read review
“best staff”
lbh04c, 12 Apr 2017 | Read review
“Avoid the side facing the road. Also avoid the room right next to the breakfast room!”
erune, 11 Apr 2017 | Read review
“The rooms in the back are quieter. Pick a room away from the elevator. In room 521 you can hear the elevator.”
walterp960, 11 Apr 2017 | Read review
“The north side, opposite of Union, is quieter.”
bfain, 28 Mar 2017 | Read review
5 of 5