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GuestHouse Inn & Suites Nashville/Music Valley

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GuestHouse Inn & Suites Nashville\/Music Valley
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638 Reviews from our TripAdvisor Community

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Showing 619: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

I have been in the USA for 3 weeks and the service has been of the highest quality until I entered this hotel. The man in the front desk was rude and only grunted words such as ID and room number to me. I have stayed at low end hotels and the staff have all had better manners than this... More 

Helpful?
Thank Eltonmac
mmjameson1, Director of Sales at GuestHouse Inn & Suites Nashville/Music Valley, responded to this review

Thank you for your recent review of the GuestHouse Inn & Suites Music Valley. I would very much like to speak with you personally in regard to your comment on our customer service agent. I am so sorry you encountered one of our staff members that was not pleasant. mmjameson1@aol.com Best Regards, Michelle Jameson Director of Sales More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

Personable staff, clean room & the amenities we look for: free parking, free wi-fi, free breakfast. We visit Nashville 2-3 times per year & this location is a good one for us. We can stroll to several of our favorite venues & restaurants. Easy access to major roadways. We'll definitely stay here again.

Helpful?
Thank Terry T
mmjameson1, Director of Sales at GuestHouse Inn & Suites Nashville/Music Valley, responded to this review

Thank you for taking the time to write a review for the GuestHouse Inn & Suites Music Valley. We are glad to hear you enjoyed your stay and look forward to a future stay. Best Regards, Michelle Jameson Director of Sales More 

Ottawa, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

This hotel needs quite a bit of refurbishing. Although some of the rooms have been upgraded a bit it is still quite dated. Carpet is quite soiled in some of the areas that I have seen in the hotel. The group booking manager is very helpful, kind and also understanding. The hotel front desk clerks are not always good customer... More 

Helpful?
Thank Dianne F
mmjameson1, Director of Sales at GuestHouse Inn & Suites Nashville/Music Valley, responded to this review

Thank you for your recent review of the GuestHouse Inn & Suites Music Valley. We are currently undergoing a renovation of our hotel and plan to be completed by April 2017. I am very sorry for the encounter of our desk staff and any type of rudeness. I would very much like to speak with you personally. mmjameson1@aol.com 615-885-4030 Best... More 

Oakboro, North Carolina
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 weeks ago via mobile

A very nice hotel, great price and super breakfast. The hot tub spa is one of the cleanest, clearest and hottest of my traveling experience. A very nice staff too! The price was great, super location and a very good shuttle available for tours downtown, $10.00 and very nice too, on time with pick up every hour until 1:30 AM.... More 

Helpful?
Thank Steve T
mmjameson1, Director of Sales at GuestHouse Inn & Suites Nashville/Music Valley, responded to this review

Thank you so much for your nice review of the GuestHouse Inn & Suites Music Valley. We are very pleased to hear you enjoyed your stay. We look forward to hosting your next Nashville adventure. Best Regards, Michelle Jameson Director of Sales More 

Grand Haven, Michigan
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

Hotel is incredibly dirty. The bathroom field tile was full of black mold and the corners were really bad. The shower head was loose and a ton of water ended up on the floor between the tub and toilet (about an inch deep). No wonder it's musty. The staff was very disorganized. The beds were very old and hard. Bedspreads,... More 

Helpful?
1 Thank gk333
mmjameson1, Director of Sales at GuestHouse Inn & Suites Nashville/Music Valley, responded to this review

Thank you for your recent review of the GuestHouse Inn & Suites Music Valley. I am very sorry to hear of your disappointment with your stay. We are currently under renovation and will be completed by April 2017. We do appreciate your business. Best Regards, Michelle Jameson Director of Sales More 

1 review
Reviewed 4 weeks ago

My family has stayed at this hotel probably 4-5 times over the last 5 years, with the last visit being in 2014. We have never had an issue with this hotel which is why we always stayed here. I don't know what changed in the last 2 years but this place is horrible now. The staff is rude. They don't... More 

Helpful?
Thank Mary W
mmjameson1, Director of Sales at GuestHouse Inn & Suites Nashville/Music Valley, responded to this review

Mary W. Thank you for taking the time to write a review for the GuestHouse Inn & Suites Music Valley. I am very sorry to hear of your displeasure with our Hotel. I apologize for the situations you encountered and your letter will be reviewed with our Management Staff. Our Hotel is currently under renovation and we hope to be... More 

Level Contributor
8 reviews
Reviewed 4 weeks ago via mobile

The place is decent priced. I did notice a smell. I got past it. The room was clean and the people were nice at the check in. I came in at 1:30. They had a room for me, the bed was comfy. The only complaint was the jacuzzi we could find the timer to turn the bubbles on. The location... More 

Helpful?
Thank Jeremy D
mmjameson1, Director of Sales at GuestHouse Inn & Suites Nashville/Music Valley, responded to this review

Jeremy D Thank you for taking the time to write a review for the GuestHouse Inn & Suites Music Valley. We are glad to hear you enjoyed your stay. We appreciate your business. Best Regards, Michelle Jameson Director of Sales More 

Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 October 2016 via mobile

Outside downtown. Accessible to highways. Right across fro Grand Ole Opry and Mall. Staff was nice. Rooms were o.k. need some updating, however they did the job for 2 nights. Nice local honky tonks adjacent to the hotels too.

Helpful?
Thank rfritz67
mmjameson1, Director of Sales at GuestHouse Inn & Suites Nashville/Music Valley, responded to this review

Thank you for taking the time to write a review for the GuestHouse Inn & Suites Music Valley. We are glad to hear you enjoyed your stay. We appreciate your business. Best Regards, Michelle Jameson Director of Sales More 

Level Contributor
3 reviews
Reviewed 24 October 2016 via mobile

My brother and I spent four days at the Guesthouse in October. Previous posters complained about a variety of things, including an odor, but we had no negative issues whatsoever, and enjoyed our stay a great deal. Our room was clean, all appliances worked well, water pressure and temperature were excellent, no odor anywhere, and the staff were friendly and... More 

Helpful?
Thank Steve W
mmjameson1, Director of Sales at GuestHouse Inn & Suites Nashville/Music Valley, responded to this review

Steve W Thank you for taking the time to write a review for the GuestHouse Inn & Suites Music Valley. Thank you for all of your wonderful comments. We appreciate your business. Best Regards, Michelle Jameson Director of Sales More 

1 review
Reviewed 23 October 2016 via mobile

This Hotel is Nasty . The carpets were covered in black spots and the sofa in the room looked like someone had vomited on it.I paid cash for the room. So when I went and demanded My money back.They gave me my money back and the next day charged my Credit Card.

Helpful?
Thank Angrysickdiscusted

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
184 non smoking rooms Complimentary Airport Shuttle Complimentary Gaylord Opryland Hotel Shuttle Complimentary Deluxe Continental Breakfast Complimentary Parking Complimentary WI-FI Indoor Pool with outside Jacuzzi Fitness Center Lounge with nightly entertainment ... more   less 

Additional Information about GuestHouse Inn & Suites Nashville/Music Valley

Address: 2420 Music Valley Dr, Nashville, TN 37214-1001
Region: United States > Tennessee > Nashville
Price Range: RM514 - RM697 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GuestHouse Inn & Suites Nashville/Music Valley 2.5*
Number of rooms: 184
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Also Known As:
Guesthouse Inn And Suites Nashville/Music Valley
Guesthouse Inn & Suites Nashville/Music Valley Hotel Nashville
Hotel Intl Music Valley
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Questions & Answers

Here's what travellers have asked, with answers from GuestHouse Inn & Suites Nashville/Music Valley staff and other travellers.
12 questions
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Virginia Beach, Virginia
over a year ago
Georgetown, Kentucky
smoky mountains
Kentucky, United States
over a year ago

See all questions (12)

Questions? Get answers from GuestHouse Inn & Suites Nashville/Music Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a renovated room they will be a bit better”
 of 5 bubbles Bootsie44, 9 Nov 2016 | Read review
“There are no good rooms”
 of 5 bubbles gk333, 1 Nov 2016 | Read review
“first floor is the pool and bar !”
 of 5 bubbles 540lynk, 23 Aug 2016 | Read review
“3rd floor was great”
 of 5 bubbles 469kimberlyp, 23 Jul 2016 | Read review
“View is bad everywhere, don't choose 3rd floor because of terrible smell.”
 of 5 bubbles 690sherrih, 23 Jul 2016 | Read review
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