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Holiday Inn Express Hotel & Suites Newport South

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Traveller (13)
Room & Suite (14)
Pool & Beach (2)
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Overview
  • Excellent50%
  • Very good37%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“pancake machine”(7 reviews)
“front desk”(23 reviews)
“newer hotel”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Newport South
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (171)
There are newer reviews for Holiday Inn Express Hotel & Suites Newport South
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Traveller rating
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63
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LanguageEnglish
81
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Show reviews that mention
All reviewspancake machinefront desknewer hotelcinnamon rollsthe breakfast areareceived an upgradetreated like familyremaining roomsgreat stopruby tuesdaysroom was largebiscuitsnice place to staysausagewould definitely stay here againsouth carolinastaff was very friendly
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41 - 45 of 170 reviews
Reviewed 13 September 2016 via mobile

Staff was friendly, breakfast was standard HIE but good. Pool was nice as well. They allowed us a late checkout as well which was very much appreciated. Hotel is easy to get to off of the interstate and plenty of food options nearby.More

Thank Brian C
Response from hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport SouthResponded 14 September 2016

Thank you for the 5 star review. It is nice to hear that you enjoyed your stay. I am glad that we were able to accommodate your late checkout. It is always nice to have those couple extra hours. Thank you for allowing us to...More

Reviewed 6 September 2016

Decided to find the nearest hotel on a late night drive and this seemed like the best option at that exit. Very clean hotel and the staff was all very friendly. Check-in and check-out was very easy and I didn't even have to ask for...More

Thank Stephen O
Response from hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport SouthResponded 7 September 2016

Thank you for taking the time to let us know about your stay. I am sorry to hear that breakfast was not up to our normal standards. Breakfast is a very important part of the day and should be something that our guests enjoy. I...More

Reviewed 4 September 2016 via mobile

This is your standard holiday inn. The breakfast is very subpar, the rooms are clean, the location is right in the middle of a bunch of lower quality hotels. It's in a safe area. The flaws: The pool is horrendous: They actually crank the heat...More

1  Thank MatthewRix
Response from hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport SouthResponded 6 September 2016

Thank you for your comments. I am glad that your room was clean and that you were in a safe location. I apologize that our pool was not to your satisfaction. The water temperature is always at 83 degrees. I would also appreciate further information...More

Reviewed 26 August 2016 via mobile

Reserved on line. Upon arrival, the room was ready and check in was quick. The room linens were fresh but the room was not adequately cleaned. The tops of the furniture had not been wiped down as there were water marks from previous guest. The...More

Thank Renea J
Response from hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport SouthResponded 30 August 2016

Thank you for your comments. I apologize that your stay was not up to our normal standards. We will be using the information you provided to make decisions in different programs we will put in place. I hope the next time you are in the...More

Reviewed 26 July 2016 via mobile

New, clean and inviting. Room was large and beds very comfortable. The free breakfast was like most but the selection was fresh and adequate. The pool was clean and refreshing. It is open until 10pm. Mountain views everywhere.

Thank Chad S
Response from hixnewport, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newport SouthResponded 27 July 2016

Thank you for the kind comments. I am glad to hear that you enjoyed your stay and our beautiful Smoky Mountains. It was an honor to have you as our guest, and we look forward to your next visit.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$105 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (14)
Pool & Beach (2)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"The queen suite is very spacious."
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"Rooms very clean, nice and nice pool"
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"No worries..no advice."
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"More interstate noise on the back side. Get a room on the front if possible."
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