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DoubleTree by Hilton Oak Ridge - Knoxville

706 reviews
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Traveller (33)
Room & Suite (38)
Dining (4)
Overview
  • Excellent54%
  • Very good32%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“double tree”(64 reviews)
“warm cookies”(12 reviews)
“room was clean”(39 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Oak Ridge - Knoxville
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (706)Write a Review
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All reviewsdouble treewarm cookiesroom was cleanbusiness tripan older hotelbit datedvery nice hotelhotel restaurantbreakfast buffetplace to stayexercise roomgreat stayfront desk staffstayed nightsenjoyed my staystaff was friendlydefinitely stay here again
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11 - 15 of 695 reviews
Reviewed 3 December 2017

Upon my arrival in my room, there were cobwebs hanging from the ceiling and it was obvious the toilet bowl had not been cleaned. During my three night stay, the room was not vacuumed nor was the sink.or counter cleaned once. All that was done...More

Review collected in partnership with DoubleTree by Hilton
Thank thomassQ7521EQ
Response from GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - KnoxvilleResponded 4 December 2017

I apologize that your room was not absolutely perfect upon check-in. I would never want a guest of ours to stay in a room that was less than perfect. Please know that we have a Manager on Duty 24/7 and they are ready to help...More

Reviewed 27 November 2017

The DoubleTree hosts a sumptuous buffet on holidays. Artfully displayed and delicious. They seated my party quickly in a convenient location for my guest in a wheelchair.We were guests at the hotel and our stay was typically to our liking. Terry who works the front...More

1  Thank Nancy C
Response from GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - KnoxvilleResponded 28 November 2017

Thank you for taking the time to write such a wonderful review of our hotel and restaurant. Our holiday brunches are the absolute best and we are proud to have won "Best Brunch" in the city for as many years back as I can remember!...More

Reviewed 27 November 2017

Enjoyed the Thanksgiving buffet, enjoyed the pool, excellent customer service. The food is excellent, cookIes upon arrival are a wonderful touch to the comfortable atmosphere, quick to provide extra towels or items needed.

Review collected in partnership with DoubleTree by Hilton
1  Thank Blueeyesaw
Response from GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - KnoxvilleResponded 28 November 2017

Thank you for your nice comments about our hotel, its amenities and our restaurant. We are very proud of our culinary team and all of their delicious offerings. Thank you for taking the time to let every one know how awesome we are!

Reviewed 20 November 2017

A Hilton Honors member, I am generally pleased with the quality of the members of its hotel family. This is an exception. Let me tell you why. First, we travel with a small pet and are accustomed to paying a reasonable ($25 or so) pet...More

Thank TexTraveler1
Response from GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - KnoxvilleResponded 21 November 2017

After reading your review, I immediately checked to make sure our pet fee was on all third party websites and our DoubleTree.com website and it is. I apologize for any confusion that this may have caused. Sometimes on third party websites, it is located where...More

Reviewed 15 November 2017

This is a very nice hotel close to Windrock Off-road park. We stay every year. Staff is very friendly and nice and helpful. Breakfast is great.. The only thing that they could do is offer Windrock Off-Road Park passes at the hotel so that you...More

Review collected in partnership with DoubleTree by Hilton
1  Thank 181gwenw
Response from GretchenJ, General Manager at DoubleTree by Hilton Oak Ridge - KnoxvilleResponded 17 November 2017

Thank you for your very nice review of hotel. We appreciate your business. While we used to sell passes to the park, it became too much responsibility for our front office team. Out first priority must be to give excellent service to our guests and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$101 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (33)
Room & Suite (38)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
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Tammie M
26 January 2017|
AnswerShow all 2 answers
Response from GretchenJ | Property representative |
We do not have a hot tub, but our indoor/outdoor pool is heated year round and our guests really enjoy this amenity in the Winter especially.
0
Votes
Room Tips
"We stayed in room 324 and 326, it was adjoining room to accommodate our teenagers. Close to the workout room..."
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"They allow dogs if you're into that."
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"Ask for Tammy, she'll set you up right!"
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"Stay across the street."
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