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MainStay Suites

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565 Reviews from our TripAdvisor Community

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Showing 565: English reviews
Knoxville, United States
Reviewed 2 weeks ago

At least twice a year, my daughter has an event in Gatlinburg, Tennessee. My family always stays at the MainStay Suites. It has all the comforts of home and is not in with all the action of the parkway.

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Helpful?
Thank Daria T
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Reviewed 3 weeks ago via mobile

Our class of 15 couples stayed here last weekend. Rooms are very big, cleaned everyday, full breakfast every morning. It has easy to get to and to go to places. They even let us use a space to have meetings for free. Very nice. Second year for our group to stay there.

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Helpful?
Thank Deb M
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Steve Payne...

Atlanta, Georgia
Reviewed 21 February 2017

The MainStay Suites is off of the main drag, but close to everything, which we really enjoyed. The Check Inn staff were very helpful and friendly. They have luggage carts in the front foyer-way, to bring up your luggage. The fitness center is very small and I guess it is there just to say that they have on. (1) Treadmill,...

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Helpful?
1Thank Wade S
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Steve Payne...

Newland, North Carolina
Reviewed 14 February 2017

This is a great place to stay! The staff is very friendly and the place is so inviting. The entire hotel is clean, rooms are very nice and the breakfast is very good. Some rooms have balcony's which are nice to have. They have a nice indoor pool with hot tub. The outdoor pool area is really nice although it...

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Helpful?
2Thank Lissa W
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Steve Payne...

Reviewed 5 February 2017 via mobile

Tipped the scales with no problem as the best place we have ever stayed. Same price as a hotel room but enjoyed kitchen, eating area, living room with sofa bed, separate queen bedroom Apartments were pristine and just lovely main dining facility and bar area to relax with other travelers in the evening. Been to pigeon forge dozen times and...

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3Thank Diana T
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Steve Payne...

Reviewed 2 February 2017 via mobile

This is the nicest hotel we have ever stayed in. Our family of 5 impulsively decided to stay in Pigeon Forge for the weekend instead of the one day we had planned and our original hotel couldn't accommodate us. So we found this gem less than a mile off the main road. It has a suite that includes 2 queen...

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1Thank Shelley R
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Steve Payne...

A TripAdvisor Member
Level Contributor
5 reviews
Reviewed 18 January 2017 via mobile

We had a great stay at the MainStay Suites. Clean and comfortable room. Spacious with living area and full kitchen. Very nice pool with kiddie area and great lazy river. Also has a nice indoor pool as well. The breakfast is outstanding. Eggs, bacon or sausage, gravy, biscuits, waffles, cereal, fruit, and the best oatmeal!! Nice and helpful staff that...

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Thank A TripAdvisor Member
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Steve Payne...

New Lenox
Reviewed 14 January 2017 via mobile

Excellent stay! Needed an early check in and wasn't a problem. So close to the strip and the island. Clean, kitchen, perfect for 2 adults and 3 teenagers in the same room. Hit the free breakfast early, food dissappears quick.

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1Thank Thomas G
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

South Carolina
Reviewed 6 January 2017

We enjoyed a great stay at this hotel. The suite was very comfortable and well stocked. It was extremely clean. The staff were all friendly and efficient. The location was quiet and convenient to restaurants and attractions.

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Thank bonniegthomas
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Huntsville, AL
Reviewed 4 January 2017

We stayed here many years ago when our daughter was young. So this was our second visit. Overall not much has changed though it does look like the rooms have been updated. Check-in was fast and easy despite the hotel being booked solid. Overall, our room was very clean and quiet on the first floor. We had no issues with...

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Helpful?
Thank Hunwolf
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Mainstay Suites an ALL-SUITE hotel located in Pigeon Forge. Indoor/outdoor pools, full breakfast. Located near the new LeConte Center, Dollywood, Dixie Stampede, The all new Island, WonderWorks and Titanic Museum. We also have a convention center for up tp 350 guest with meeting room space available. ... more   less 

Additional Information about MainStay Suites

Address: 410 Pine Mountain Rd, Pigeon Forge, TN 37863-3766
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: RM447 - RM801 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Mainstay Suites Pigeon Forge
Pigeon Forge Mainstay Suites
Mainstay Hotel Pigeon Forge
Mainstay Pigeon Forge
Mainstay Suite Pigeon Forge
Hotel Style:
#8 Family Hotel in Pigeon Forge
#9 Business Hotel in Pigeon Forge
#21 Romantic Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites staff and other travellers.
17 questions
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3 months ago
Berea, Kentucky
over a year ago
Jacksonville, Florida
Fairfield, Pennsylvania
over a year ago

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Questions? Get answers from MainStay Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Elevator is very slow, so ask for a first floor room if this will be an issue.”
 of 5 bubbles nancyk83, 18 Mar 2017 | Read review
“extra towels are a plus if you can get them.”
 of 5 bubbles sandib758, 15 Mar 2017 | Read review
“If I went again, I would stay on the 4th floor, were there is no noise above you...”
 of 5 bubbles 78wades, 20 Feb 2017 | Read review
“Balcony facing the creek”
 of 5 bubbles bbabe1623, 12 Nov 2016 | Read review
“Room on first or second floor”
  • Kitchen Area
 of 5 bubbles Linda44149, 9 Nov 2016 | Read review
5 of 5