We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

MainStay Suites

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
MainStay Suites
MainStay Suites
Panoramas (26)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

565 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for MainStay Suites
See the most recent reviews
Showing 565: English reviews
Newport, Tennessee
Reviewed 13 April 2016 via mobile

Had a great stay here during a magistrate conference. Would definitely stay here again. The service was great. Rooms were clean the breakfast was really great , I really loved the waffles. Pools and hot tub were great. The exercise room could use a little updating. But other than that a great place close to everything but not right on...

 Report
Helpful?
Thank rcash609
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Atlanta, Georgia
Reviewed 12 April 2016

We really enjoyed our stay. The pool was great. The room was very nice, We love having a little kitchenette, even though we only used the fridge this time. Breakfast was nice enough, pretty standard- powder eggs, good bacon, novelty teddy bear waffles, etc. The location is really nice, off the main drag and away from the noise and congestion....

 Report
Helpful?
Thank GFmomx5
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Lexington, Tennessee
Reviewed 12 April 2016

Spent two nights stay for a Business symposium. Very friendly staff and clean hotel. Rooms had a full refrigerator and dishwasher. Rooms were very clean and maintained. Excellent hot breakfast each morning.

 Report
Helpful?
Thank hgb62
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Dunlap, Tennessee
Reviewed 11 April 2016

Fantastic rooms and excellent accommodation for large meetings. Fantastic rooms for a long stay, full size refrigerator and dishwasher. Includes kitchen utensils and table ware, including a couple of pans. Microwave but no oven.

 Report
Helpful?
Thank stevieray2016
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Cleveland, Tennessee
Reviewed 9 April 2016 via mobile

Stayed here two nights for a conference in April 2016. This was my first Choice Hotels stay in a number of years. The room amenities were nice and the accommodations were comfortable. My room was at the end of the hallway, so it was nice to be away from the noise of the ice maker and elevator. The campus of...

 Report
Helpful?
Thank xlr8or
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Springfield, KY
Reviewed 9 April 2016

We spent 2 nights here and loved it. We checked in and realized that our room didn't have a balcony. I called the front desk to check on the availability of a balcony room and the person I spoke to was very friendly and switched our room quickly. When I went to pick up our new keys she asked if...

 Report
Helpful?
1Thank ChristinaL859
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Alamo, Tennessee
Reviewed 9 April 2016

The accommodations at Mainstay were excellent. The hotel and conference center were a great fit for our business needs. The hotel would excellent for a family stay as well. The rooms were clean and well appointed. The conference center was top notch.

 Report
Helpful?
Thank Tabitha C
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Reviewed 9 April 2016 via mobile

Just checked out from our one night getaway. We absolutely loved this place! Just off the parkway, but away from the craziness that is often the main strip in Pigeon Forge. Easy to get on and out of property. Great price, too! Everything was clean, the beds were comfortable, pillows were super comfy & plentiful, the staff was friendly, free...

 Report
Helpful?
Thank Alaina F
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Tellico Plains, Tennessee
Reviewed 7 April 2016

Stayed here because the State was having a conference here. Kind of irritating that I don't get my reward points because I came with a "group." I've stayed at hundreds of hotels at the Federal per diem rate and received my hotel reward points, so boo for them. The accommodations are nice, my suite even had a nice balcony. The...

 Report
Helpful?
Thank KyleKman
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

Cincinnati, Ohio, United States
Reviewed 7 April 2016

My son and I accompanied my husband to a conference here and loved it. Always said we would come back and kept our promise this time with our son and 2 daughters. It is wonderful! We had a view of the mountains, could take a walk around the area, were within a 2 minute drive of all Pigeon Forge has...

 Report
Helpful?
Thank Lauren K
MainstaySuitesPF, General Manager at MainStay Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, S Payne...

367 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (181)
Viewed
Room/Suite (35)
Viewed
Pool/Beach Area (22)
Viewed
Hotel & Grounds (42)
Viewed
Dining (9)
Viewed
Bathroom (6)
Viewed
View from Room (2)
Viewed
Business Centre/Function Rooms (2)
Viewed
Family/Play Areas (1)
Viewed
Other (62)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (166)
Viewed
Amenities (16)
Viewed
One Bedroom Suite (29)
Viewed
One Room Suite Handicap Accessible with Roll-In Shower (29)
Viewed
Pool (10)
Viewed
Dining (6)
Viewed
The Hotel (39)
Viewed
Two Queen Studio Suite (37)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (3)
Viewed
Dining (4)
Viewed
Hotel & Grounds (6)
Viewed
Business Centre/Function Rooms (1)
Viewed
Bathroom (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Pigeon Forge hotels
2.0 km away
Clarion Inn Dollywood Area
Clarion Inn Dollywood Area
#6 of 90 in Pigeon Forge
2,299 reviews
2.3 km away
The Inn On The River
The Inn On The River
#3 of 90 in Pigeon Forge
2,006 reviews
1.2 km away
Arbors at Island Landing Hotel & Suites
Show Prices
Show Prices
Show Prices
1.5 km away
Margaritaville Island Hotel
Margaritaville Island Hotel
#7 of 90 in Pigeon Forge
1,156 reviews
2.2 km away
La Quinta Inn & Suites Pigeon Forge
2.4 km away
The Inn at Christmas Place
The Inn at Christmas Place
#2 of 90 in Pigeon Forge
1,955 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Mainstay Suites an ALL-SUITE hotel located in Pigeon Forge. Indoor/outdoor pools, full breakfast. Located near the new LeConte Center, Dollywood, Dixie Stampede, The all new Island, WonderWorks and Titanic Museum. We also have a convention center for up tp 350 guest with meeting room space available. ... more   less 

Additional Information about MainStay Suites

Address: 410 Pine Mountain Rd, Pigeon Forge, TN 37863-3766
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: RM443 - RM802 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 129
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Hotels.com, Choice Hotels and Expedia so you can book your MainStay Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mainstay Suites Pigeon Forge
Pigeon Forge Mainstay Suites
Mainstay Hotel Pigeon Forge
Mainstay Pigeon Forge
Mainstay Suite Pigeon Forge
Hotel Style:
#8 Family Hotel in Pigeon Forge
#9 Business Hotel in Pigeon Forge
#21 Romantic Hotel in Pigeon Forge
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites staff and other travellers.
17 questions
Ask a question
2 months ago
Berea, Kentucky
over a year ago
Jacksonville, Florida
Fairfield, Pennsylvania
over a year ago

See all questions (17)

Questions? Get answers from MainStay Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Elevator is very slow, so ask for a first floor room if this will be an issue.”
 of 5 bubbles nancyk83, 18 Mar 2017 | Read review
“extra towels are a plus if you can get them.”
 of 5 bubbles sandib758, 15 Mar 2017 | Read review
“If I went again, I would stay on the 4th floor, were there is no noise above you...”
 of 5 bubbles 78wades, 20 Feb 2017 | Read review
“Balcony facing the creek”
 of 5 bubbles bbabe1623, 12 Nov 2016 | Read review
“Room on first or second floor”
  • Kitchen Area
 of 5 bubbles Linda44149, 9 Nov 2016 | Read review
5 of 5