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2492 Parkway, Pigeon Forge, TN 37863-3225
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (690)
360
Panoramas (13)
Room & Suite (204)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 02/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Inn On The River
Updated 02/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 94 hotels in Pigeon Forge
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
The Inn On The River presents 128 newly renovated guest rooms with interior corridors featuring one half with private balconies or patios on the beautiful Little Pigeon River. All tastefully decorated Guest Rooms have Premium Serta mattresses, white duvet bedspreads, custom wood furniture, granite counter tops, in-room Keurig coffee makers, mini-fridges, hair dryers, iron and ironing boards. King Suites are available with in-room gas fireplaces, and in-room Jacuzzi tubs. Deluxe Suites with a sitting area and Queen size sleeper sofas are available along with handicap accessible guest rooms. Along with your room, you'll enjoy a complimentary full hot breakfast, nightly complimentary fresh popcorn in the lobby, and 24 hour coffee.
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Room & Suite (204)204
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Entertainment staff
Evening entertainment
Kids stay free
Children's television networks
Parking
Wifi
Hot bath
Pool / beach towels
Swimming pool toys
Pool with view
Indoor pool
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Outdoor dining area
Wine / champagne
Fishing
Patio
Board games / puzzles
Indoor play area for children
Children Activities (Kid / Family Friendly)
Highchairs available
Business Centre with Internet Access
Conference facilities
Meeting rooms
Photo copier / fax In business centre
BBQ facilities
Baggage storage
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun loungers / beach chairs
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Laundry service
Washing machine
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English, Spanish
3341Reviews66Q+A100Room tips
Traveller rating
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Popular mentions
Denise T wrote a review Yesterday
Roanoke, Virginia10 contributions2 helpful votes
Wonderful experience all around! Very clean. Always saw workers cleaning. Maintenance always working. Happy friendly faces. Slept great every night. Been to lots of hotels in area and this one trumps them all. Will definitely return to this establishment! Loved all the wildlife and duck feeders. Fire pit at night was fun. Austin was great and went above and beyond!
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Date of stay: June 2021Trip type: Travelled with family
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Gwendolyn M wrote a review Dec 2020
11 contributions1 helpful vote
+1
Hotel's Favourite
I stayed at the Inn for Christmas this year with my mom who is 88. We were offer an upgrade to a room right off the breakfast area. It was better for my mom with her walker and she didn't have to walk far. The staff was very friendly and helpful. One gentleman helped me open my car doors that were frozen from the previous night snowfall and cold temperatures. John at the front desk got my mom a blanket because she was cold. We were sitting in the outside/inside breakfast area one night. I enjoyed the amenities of hot chocolate,cappuccino anytime and popcorn at night. The breakfast HOT was awesome. Again I saw the staff work hard to keep it clean and well stocked. Hotel doing it right with wearing gloves and mask while serving. I so enjoyed having a waffle again travelling. Love a breakfast with a waffle maker. I had a wonderful conversation with the GM one afternoon in the breakfast area. We talked about lots of life things. One morning she wasn't able to serve a hot breakfast due to lack of staff. The roads were steep and icy for them to get to work that morning. Leaders need to make tough decisions, but people are always first. She treats her staff like family. Rooms were clean and comfortable beds. I always saw staff keeping the lobby area clean. Room staff excellent. We will return for sure. Excellent Place. Extra bonus. We got a White Christmas
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Date of stay: December 2020Trip type: Travelled with family
1 Helpful vote
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Response from Jeannie Lea Palaganas, General Manager at The Inn On The River
Responded 29 Dec 2020
What a wonderful review. I remember that delightful conversation. It was a pleasure to meet you. I am so honored that you and your mom spent Christmas with us. We hope this will be the first of many visit to our Inn. Jeannie Lea
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bluegrassraised wrote a review 21 Jun
Rosine, Kentucky45 contributions11 helpful votes
The Inn on the River has the nicest and most helpful staff. The hotel is always clean and rooms are comfortable. There are lots of amenities…popcorn in the evenings, live music outside on weekends and a full breakfast! We walked to the Island for dinner. We enjoyed a walk one evening across the street to Marble Slab Creamery for ice cream. I even walked once to the Skyliner Diner. Lots of places in walking distance. It’s next door to Puckett’s & the Christmas place. The river view is beautiful.
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Date of stay: June 2021Trip type: Travelled as a couple
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Response from Jeannie Lea Palaganas, General Manager at The Inn On The River
Responded 2 days ago
It sure sounds like you have had a lovely stay. I really appreciate you sharing all the great activities close by. We hope you will come back and see us again soon. Jeannie Lea
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brenda b wrote a review 16 Jun
Murfreesboro, Tennessee1 contribution
The staff is wonderful. Went for a girls weekend to celebrate my Aunts 80 birthday. My Mother is 82 and I did not book a handicapped room. Staff understood the problem and brought us a shower bench. Bathing problem solved. The river view was great, rooms clean and well kept. Lobby very well decorated and clean. Breakfast was well prepared and everything clean. Best place to stay in the Smokies We will be back. I would give it a 10 star if I could.
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Date of stay: June 2021
Rooms
Service
Sleep Quality
Room Tip: Best views of the River
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Response from Jeannie Lea Palaganas, General Manager at The Inn On The River
Responded 6 days ago
Such a great review. Thank you for sharing those 10 stars!!! I believe I met you at check in. I am so happy we were able to take care of your momma. Hope to see you again soon. Jeannie Lea
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Kathy W wrote a review 14 Jun
Alton, Illinois60 contributions12 helpful votes
Loved everything!!! Hospitality, cleanliness, fire pit, pools, breakfast, River, ducks!! They have popcorn and drinks at night and cookies too! Very good location next to the Christmas Store and not far from The Island. Can’t wait to stay again!!
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Date of stay: June 2021Trip type: Travelled with family
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Response from Jeannie Lea Palaganas, General Manager at The Inn On The River
Responded 6 days ago
Wonderful! We can't wait for you to stay with us again too! Thank you for sharing your review. Jeannie Lea
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PRICE RANGE
US$127 - US$236 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the inn on the river hotel pigeon forge, hampton inn pigeon forge, pigeon forge hampton inn
LOCATION
United StatesTennesseeSevier CountyPigeon Forge
NUMBER OF ROOMS
128
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Frequently Asked Questions about The Inn On The River
Which popular attractions are close to The Inn On The River?
Nearby attractions include Smoky Mountain Escape Games (0.4 km), Trapped Escape Game (0.2 km), and Brian Hoffman's Remembering Red - A Tribute to Red Skelton (0.4 km).
What are some of the property amenities at The Inn On The River?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at The Inn On The River?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Inn On The River?
Guests can enjoy free breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at The Inn On The River?
Yes, free parking is available to guests.
What are some restaurants close to The Inn On The River?
Conveniently located restaurants include Blue Moose Burgers & Wings, Pigeon Forge Deli, and Bullfish Grill.
Are there opportunities to exercise at The Inn On The River?
Yes, guests have access to an indoor pool during their stay.
Are any cleaning services offered at The Inn On The River?
Yes, laundry service and a clothes dryer are offered to guests.
Does The Inn On The River offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at The Inn On The River?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Inn On The River?
Many travellers enjoy visiting Old Forge Distillery (3.2 km) and The McMahan Indian Mound (6.3 km).