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The Inn On The River

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The Inn On The River
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1,911 Reviews from our TripAdvisor Community

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Showing 1,906: English reviews
Kentucky
Reviewed 2 days ago NEW

A staff willing to take care of you. We were there during a difficult time for the area and they took care of us and the displaced residents with feeling. Very friendly and very helpful. Would recommend them to anyone.

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Helpful?
Thank firechief454
Sulphur, Louisiana
HOTEL’S FAVOURITE REVIEW
Reviewed 17 August 2016

After leaving another hotel down the road because of cleanliness issues, we selected this great inn. The staff was happy to show us a room prior to checking us in, and they obviously take pride in providing great service. (Even the remote was sanitized and wrapped in plastic.) The room passed my wife's, a nurse, inspection and the breakfast was...

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4Thank Jim W
About Hotel's Favourite Review
SLSmith2016, Manager at The Inn On The River, responded to this review

Thank you for taking considerable time out of your busy schedule to share your experience at The Inn On the River. We greatly appreciate your feedback. And, look forward to your next visit with us as your home away from home.

Louisville, Kentucky
Reviewed 2 days ago NEW

The room was very nice and clean. Pigeon Forge was way too crowded but it was Thanksgiving weekend. Will come again just not during holiday. Was very glad we missed the fires. Loved being so close to the Christmas Place store.

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Helpful?
Thank Sandy H
Marietta
Reviewed 4 days ago NEW

We have stayed at Inn On The River several times a year for many years. The staff are friendly, helpful, and accommodating. They have a nice breakfast and popcorn and iced tea in the evenings. The hotel and location on the river are lovely.

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Helpful?
Thank pmblu
SLSmith2016, Manager at The Inn On The River, responded to this review

The Inn On the River is an independently owned hotel and guest reviews, critiques, and suggestions are very important to us. We take every review to heart. As the Guest Service Manager I am very happy to hear how much you enjoyed your time at your home away from home in the Great Smokey Mountains. Thank you for taking the...

Reviewed 6 days ago NEW

My family and I visited here this past weekend and couldn't have been more pleased with the entire hotel. The staff was polite and gracious with greetings. The feel of the lobby was very homey, comfortable, and beautifully decorated for Christmas. The lobby was big enough to hang out in if you just felt like getting out of the room....

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Helpful?
Thank Janna K
SLSmith2016, Manager at The Inn On The River, responded to this review

We are excited to find out how much you enjoyed our many amenities available to our guests. As the Guest Service Manager I want to take the time to thank you for sharing your experience. Our staff goes above and beyond to make every guest that stays at The Inn On the River feel at home.

Louisville, Kentucky
Reviewed 1 week ago

Hotel has popcorn in the evenings and sweet tea in the afternoons. There are several games available to play for all ages. Breakfast has several options, but only average quality. Very clean, helpful and courteous staff. One complaint - the noise from the heating. It cut on every few minutes and kept us awake all night. All of us were...

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Helpful?
Thank damos621
SLSmith2016, Manager at The Inn On The River, responded to this review

Thank-you for letting us know about your experience at The Inn On the River. With every review, we make a point to improve. And, this is easier accomplished with every review we receive. As Guest Service Manager, I look forward to ensuring that your next stay with us will exceed your expectations. And, you’ll be able to make The Inn...

Adamsville. alabama
Reviewed 1 week ago

We love staying at the Inn on the River. Our 4th time staying here. Great hot breakfast with something for everyone. Each night the popcorn was a nice treat after a day of shopping, sightseeing and dinner. This is the only place we will stay when visiting Pigeon Forge and Gatlinburg.

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Helpful?
Thank dterry_449901
SLSmith2016, Manager at The Inn On The River, responded to this review

As the Guest Service Manager at The Inn On the River we take great pride with every review we receive. I would like to take a moment to thank you for taking the time to tell us about your experience. We are able to boast constant renovations to the property including our beautiful patio where all guests are invited to...

Grove City, Ohio
Reviewed 1 week ago

This hotel was really nice, very clean. Everything was great and we will definitely stay here from now on. Close to everything but quiet and has a homey atmosphere. Love the free popcorn and hot cocoa.

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Helpful?
Thank funfamily0f4
SLSmith2016, Manager at The Inn On The River, responded to this review

Thank-you very much for taking the time to share your experience with us. We strive to constantly better ourselves. And, that can only be accomplished with your feedback. As the Guest Service Manager I look forward to seeing you again soon so that we can ensure your next stay will meet and exceed your expectations.

bradford
Reviewed 1 week ago

We stayed for 4 days before Thanksgiving. We chose a balcony riverside room. We got a ground floor with a patio. Extremely friendly staff, clean rooms, convenient location, full breakfast and loved the popcorn in the evenings! Great hotel! Will definitely stay again!!

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Helpful?
Thank martinbeachbabies
SLSmith2016, Manager at The Inn On The River, responded to this review

As your home, away from home in the Smoky Mountains, we are pleased to hear about your recent stay with us at The Inn On the River. From the moment you check-in, until you have to leave us; our staff endeavors to make your time here as enjoyable and comfortable as possible. From our buffet breakfast to popcorn in the...

Lanesville, Indiana
Reviewed 1 week ago

We always stay at this hotel when not staying in a cabin. Great value, wonderful rooms, and the staff is awesome!!! Also offered is a breakfast in the mornings which is pretty decent, and in the evening snacks and coffee, cocoa, and tea is offered.

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Helpful?
Thank Kristine C
SLSmith2016, Manager at The Inn On The River, responded to this review

From the moment you are greeted by smiling faces at the front desk; to your carefully made beds. We, at the Inn On the River, attempt to make every aspect of your stay as carefree as possible. So, we want to thank you for taking the time to tell us about your experience here. We take great pride in being...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
Official Description (provided by the hotel)
The Inn on the River presents 128 newly renovated guest rooms with interior corridors featuring one half with private balconies or patios on the beautiful Little Pigeon River. All tastefully decorated Deluxe Guest Rooms have Serta pillowtop mattresses, white duvet bedspreads, maple furniture, granite counter tops, in-room Keurig coffee makers, mini-fridges, hair dryers, iron and ironing boards. King Suites are available with in-room gas fireplaces, and in-room Jacuzzi tubs. Mini Suites with a sitting area and Queen size sleeper sofas are available along with handicap accessible guest rooms. Along with your room, you'll enjoy a complimentary full hot breakfast, nightly complimentary popcorn in the lobby, and 24 hour coffee and tea. ... more   less 

Additional Information about The Inn On The River

Address: 2492 Parkway, Pigeon Forge, TN 37863-3225
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: RM434 - RM891 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Inn On The River 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
The Inn On The River Hotel Pigeon Forge
Hampton Inn Pigeon Forge
Pigeon Forge Hampton Inn
Hotel Style:
#3 Business Hotel in Pigeon Forge
#3 Romantic Hotel in Pigeon Forge
#3 Family Hotel in Pigeon Forge
#3 Green Hotel in Pigeon Forge
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Questions & Answers

Here's what travellers have asked, with answers from The Inn On The River staff and other travellers.
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Questions? Get answers from The Inn On The River staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“bottom floor is great for walking right down to the river”
 of 5 bubbles 664jannak, 4 Dec 2016 | Read review
“Good view of creek on one side”
 of 5 bubbles damos621, 2 Dec 2016 | Read review
“Balcony room overlooking the river was really nice. We were on bottom floor so we had a patio you could walk out and feed the ducks. ”
 of 5 bubbles martinbeachbabies, 1 Dec 2016 | Read review
“If looking for quiet maybe ask to stay on any other that's not the first floor. It can get noisy, esp with the pool being near by, and people coming and going.”
 of 5 bubbles kristinec260, 1 Dec 2016 | Read review
“More tv channels table to eat at was space”
 of 5 bubbles M3454MGdavidh, 1 Dec 2016 | Read review
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