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Holiday Inn Express Pigeon Forge/Dollywood

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Holiday Inn Express Pigeon Forge\/Dollywood
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309 Reviews from our TripAdvisor Community

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Showing 307: English reviews
Brevard NC
Reviewed 2 weeks ago

We stayed here for our 45th anniversary in July. It was a holiday week end but we could have gotten a nice, clean room in Pigeon Forge for much less. We always stay at Holiday Inn when traveling and were so disappointed in this one. It must have been open under another name and purchased by Holiday Inn Express. I...

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Helpful?
Thank FrequentTraveler0308
Josh T, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

We're sorry to hear your stay with us was not enjoyable. We are in hopes of a renovation in the near future and hope you will consider our property again for your next trip to the area.

Kill Devil Hills, North Carolina
Reviewed 2 weeks ago

This was our second stay at this Holiday Inn Express and we will definitely be back. The Inn is clean and the employees are so very kind. They make you feel like family. We really enjoy the breakfast buffet. The location is well within walking distance for several attractions in the area eliminating the need to find parking.

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Helpful?
Thank cacky17
Josh T, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

We're very happy to hear you enjoyed your stay with us and we look forward to your next visit.

Smyrna, Tennessee
Reviewed 3 weeks ago

We and our friends wanted to do our part to help the Smoky Mountain area following the devastating wildfires that took 14 lives, destroyed over 2,000 structures and left many people with nothing more than the clothes on their backs and many without jobs due to their places of work being destroyed. The mayor of Gatlinburg stated the best thing...

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Helpful?
Thank 41PJB
Josh T, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

We thank you for visiting our county in time of need. We at the hotel are in hopes of a renovation in the near future and hope you will consider us again.

Columbus, Ohio
Reviewed 4 weeks ago via mobile

We are IHG Gold members, and frequently stay in Holiday Inns when we travel. We had a King room for 2 nights, then decided to stay a 3rd. The staff was polite and accommodating. Our room was clean, and I would say moderately updated. Many Pigeon Forge hotels are run down. That didn't seem to be the case here. Just...

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Helpful?
Thank charlajw
Josh T, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

We're happy to hear you enjoyed your stay with us. We are in hopes of a renovation in the near future and will pass along your comments to upper management. We look forward to your next visit with us.

Clayton, Delaware
Reviewed 17 December 2016

I am not usually very critical of places that I stay, but I was not impressed with this hotel. The staff were not overly friendly, and the decor, furniture, and building were old and needed serious updating. It was clean, which is a must for my family, but this hotel should be refurbished asap to maintain the IHG standards. The...

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Helpful?
Thank sharpeibaby
Josh T, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

I'm sorry to hear your stay with us was not enjoyable. We are in hopes of a renovation in the near future and hope you will consider us again for future stays in Pigeon Forge.

Statesville, North Carolina
Reviewed 9 December 2016 via mobile

We made reservations several months in advance and we knew we had made the right choice on check in. Clerks were very friendly and gave some good advice on local restaurants This motel is close to everything in this area. Tanger just up the road along with all kinds of shopping. The breakfast at the motel was good. Rooms were...

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Helpful?
Thank Ronny T
Josh T, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

We thank you for taking the time to review our hotel. We're very happy to hear you enjoyed your stay with us and hope to see you for future trips to Pigeon Forge.

Rhode Island
Reviewed 7 December 2016 via mobile

My wife and I booked this little gettaway for some rest and relaxation. This place was great. Was clean, comfortable and was at a great location close all the shops and restaurants. We will definitely be returning to this location.

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Helpful?
Thank Gomes2016
Josh T, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

We are very happy to hear you chose us for your getaway and look forward to your next visit with us!

Baton Rouge
Reviewed 1 December 2016

The location is great. Very clean and quiet rooms. Never even heard anyone else's water running. Very friendly staff. Will definitely stay again. Very close to main attractions. I felt very safe and secure.

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Helpful?
Thank Z1553GAjudithb
Josh T, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

Thank you for taking the time to review our hotel and the kind words about our staff. We look forward to your next visit the Pigeon Forge.

Reviewed 18 November 2016

The hotel was a little old and the carpet was not as clean as it could be. I did not enjoy my stay in Pigeon Forge because on Tuesday we went out to lunch with these old friends and I fell at the restaurant. Broke my glasses and messed up my face and fell on my arm and right side...

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Helpful?
Thank 128rebekahj
Josh T, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

We thank you for taking the time to review our hotel. I'm sorry to hear about your fall at the restaurant you had visited. We are in hopes of a renovation in the near future and hope you will consider us again for future stays in the area.

Boca Raton, Florida
Reviewed 12 November 2016

Got here too early to check in as the room wasn't ready. Filled out the paperwork, Terri was working the front desk and very friendly. I would agree with others that for the price the place is to run down. You can see it everywhere, wallpaper, paint in the evaluator doors. Even though the place is nonsmoking, as a nonsmoker...

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Helpful?
Thank ThePCGuy
Josh T, Front Office Manager at Holiday Inn Express Pigeon Forge/Dollywood, responded to this review

We are very sorry to hear you did not enjoy your stay with us. We at the hotel are in hopes of a renovation in the near future and hope you will consider us again in the future.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites in Pigeon Forge, TN is newly renovated and completely smoke free. We are located near Dollywood and at the center of the entertainment, dining and shopping districts. The Holiday Inn Express is family friendly with its heated indoor pool and whirlpool, playground and video arcade for the small ones in your family, and is located within 5 blocks of 22 attractions, 300 outlet stores and more than 15 full service restaurants. Tickets for all the major attractions in the area may be purchased at our front desk saving you both time and money. From relaxing by our indoor pool and whirlpool, unwinding in a luxurious Jacuzzi suite, soaking up some sun on our spacious sundeck, visiting one of the many family attractions in the area, or enjoying the remarkable beauty of the Great Smoky Mountains, the Holiday Inn Express is the perfect choice for couples or families. Join us in 2009 as we celebrate the 75th anniversary of the Great Smoky Mountains National Park. ... more   less 

Additional Information about Holiday Inn Express Pigeon Forge/Dollywood

Address: 308 Henderson Chapel Rd, Pigeon Forge, TN 37863-2941
Region: United States > Tennessee > Sevier County > Pigeon Forge
Price Range: RM351 - RM801 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Pigeon Forge/Dollywood 2.5*
Number of rooms: 105
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Also Known As:
Holiday Inn Express Pigeon Forge/Dollywood Hotel Pigeon Forge
Holiday Inn Pigeon Forge
Pigeon Forge Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Pigeon Forge/Dollywood staff and other travellers.
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Questions? Get answers from Holiday Inn Express Pigeon Forge/Dollywood staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on 5th floor, very quiet”
 of 5 bubbles Z1553GAjudithb, 30 Nov 2016 | Read review
“It was a quiet hotel. We stayed on the 3rd floor.”
 of 5 bubbles 128rebekahj, 17 Nov 2016 | Read review
“Stay somewhere else till they upgrade the place.”
 of 5 bubbles ThePCGuy, 12 Nov 2016 | Read review
“If you don't want a view of the graveyard you might want the left side.”
 of 5 bubbles debrah20, 1 Nov 2016 | Read review
“We always ask for a room on top floors as they are more quiet than others”
 of 5 bubbles schnepftd, 6 Oct 2016 | Read review
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